Our Imagicle Attendant Console successfully passed Cisco’s technical review for Webex Calling, giving the integration official General Availability.
This makes us the only Cisco ecosystem partner to offer a flagship Cloud Attendant Console with Advanced Queueing and Auto Attendant services fully compatible with UCM, HCS, and Webex Calling, both multi-tenant and dedicated (former UCM Cloud).
The integration can even serve mixed scenarios, where both Webex Calling multi-tenant and dedicated are present. An exclusive Imagicle advantage!
Moreover, The Attendant Console allows you to see the telephony presence and rich presence status from Webex, as well as Jabber and Microsoft Teams, to know your colleagues’ reachability at a glance.
And there’s more! With Imagicle’s dedicated gadgets for Call Recording, Contact Manager, Digital Fax, and Call Analytics you’ll be able to empower your Webex experience to the fullest: record 100% of calls compliantly, find contacts within seconds, send faxes just like emails (but more safely!) and keep track of telephone usage across the company without learning anything new.