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A five star experience for your hotel.
Integrate your preferred Cisco platform with your Hotel’s PMS and provide your staff and guests with a five star experience, from check-in to check-out.

All the services you need
for your Hotel.

From check-in to check-out.

Enable room IP phones, wake-up calls, guests' names, room status, call bills, lock/unlock phones, and much more. Imagicle Hotel Services takes care of everything.

Enhance your guests’ experience.

Give them the room telephone services they expect during their stay: welcome them by name with customized messages on the room phone, and more.

Boost your staff efficiency.

Optionally add Imagicle Attendant Console, Contact Manager, Digital Fax, and more to manage guests' needs with a smile.

100% compatible with Cisco.

Integrated with all the Cisco UC Platforms and compatible with any phone device, including analog ones.

Integrated with more than 100 PMS.

Complete integration with the leading PMS platforms based on FIAS, Mitel emulation, or UHLL protocol.

For hotels, chains, and cruise ships.

The ideal solution to provide the perfect experience for your guests and staff, no matter how many rooms you have!

Integrated with the solutions you love.

For Enterprises

All the must-have apps for your UC platforms: one suite, one server, one support, one experience. Always up-to-date and suitable for every company, On-Prem or Cloud.
Cloud On-Prem

For Service Providers

Complete your UCaaS offer with all the services your customers need. You can have the Imagicle UC Suite running on the Imagicle Cloud or hosted in your DCs.
Cloud Hosted
Try Hotel Services
We'll show you the best purchase options for your business, with perpetual licenses or subscriptions.

Details that make the difference.

Welcome your guests the right way.

You can manage all the telephone room standard functions directly from your PMS with a click. Your guests will be welcomed by a whole set of comforts: a personalized message on the phone display (unlocked and ready to make calls), an instant notification for voicemail, wake-up calls, do not disturb status (DND) that can be set from the room phone, and much more!

Only the best for your staff.

Your staff can take advantage of a variety of additional services, including Imagicle Customer Service to streamline incoming calls management, Contact Manager to centralize multiple directories and always know who's calling thanks to the Caller ID, or Imagicle Digital Fax, to virtualize 100% of the fax service, reduce costs and increase performance.

Need to move your guest to another room?

No problem! If any of your guests need to change room, you can move their voicemail messages, customized greetings on the phone display, and assign the wake-up calls to the new room, with a simple click. You won't even notice the difference.

Your guests’ check-out has never been easier.

All the room phone functions, call history, and voice mail can be reset in a snap. All call data is automatically displayed on the PMS to provide the guest with accurate bill reports, all voice mails are deleted, and the guest’s name on the phone display turns into “Vacant”.

Check the room status.

Housekeeping can set many different statuses from the room’s phone by simply entering a pin. After cleaning up the room, they can easily change the status from dirty to clean and you’ll know when the room is ready for the next guest in real-time from your PMS.

The perfect solution to integrate your PMS with Cisco Platforms.

Offering the best experience to your guests is a must. That's why Imagicle Hotel Services provides all the hotel services you need, plus a complete integration with more than 100 PMS, such as Oracle Hospitality OPERA Property Management, Galaxy Lightspeed, Protel, Infor/Amadeus, Brilliant, SilverByte, Roomaster, Agilysys, INNkeeper, Booking Center, Hyatt Vacation Ownership.
Shall we arrange a demo?
We'll guide you through the benefits of Imagicle Hotel Services.

Get the most out of it.

Imagicle Hotel Services is often used in combination with these solutions.
Attendant Console - Centralino Telefonico

Attendant Console

Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.

Learn More

Digital Fax

Virtualize fax management: send faxes from email, web, and mobile. Save on materials and maintenance and help the planet.

Learn More

Contact Manager

Synchronize your contacts among multiple directories. Enable click to call and welcome your customers by name with the Caller ID.

Learn More
Advanced Services

Advanced Services

Rely on a dedicated team to facilitate configuration and integrations.
ImagicleCare

ImagicleCare

Choose the best plan for your business and get the support you need in 7 languages.

Resources.

  • Products Blog
    Imagicle: rock out your Hospitality Services with PMS + phone integrations.
    Imagicle Hospitality Services offer complete integration with hundreds of PMS. Find out how.
  • DownloadDownload
    White paper White paper
    GDPR-compliant Hotel Services for Cisco? Choose Imagicle.
    Our Hotel Services cover every guest's needs and they do it in total compliance. Find out how.
  • DownloadDownload
    Customer success Customer success
    OBEROI + Imagicle: unforgettable guest experience.
    Discover how Oberoi offers its guests a high-level service and how it improved staff operating efficiency with Imagicle.

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote

From the Imagicle Beat blog.

  • Products Blog
    Imagicle and Kurmi Software: teaming up to boost your UC.
    Configuration automation for the Imagicle UC apps via Kurmi Service Provider Suite for Cisco HCS.
  • Products Blog
    Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
    Discover why Cisco UCM Cloud and our UC Cloud Suite are the ideal duo for a smooth transition to the Cloud.
  • Products Blog
    Imagicle: rock out your Hospitality Services with PMS + phone integrations.
    Imagicle Hospitality Services offer complete integration with hundreds of PMS. Find out how.

Dedicated webinars.

  • EN WatchWatch
    WEBINAR - Sales Lab
    45’
    Why hotels choose Cisco and Imagicle for their telephone services.
    Find out how to integrate the PMS with Cisco and add missing services to the hotel of your customers.
  • EN WatchWatch
    WEBINAR - Sales Lab
    45’
    Discover Imagicle UC Cloud Suite.
    The power of Imagicle UC Apps + the benefits of the cloud.
  • EN WatchWatch
    WEBINAR - Sales Lab
    50’
    Imagicle UC Cloud Suite + UCM Cloud.
    Discover why Imagicle UC Cloud Suite is Cisco UCM Cloud's ideal match to move your UCs to a solid cloud calling solution.

Let's find out more!

  • DownloadDownload
    White paper White paper
    GDPR-compliant Hotel Services for Cisco? Choose Imagicle.
    Our Hotel Services cover every guest's needs and they do it in total compliance. Find out how.
  • DownloadDownload
    Customer success Customer success
    OBEROI + Imagicle: unforgettable guest experience.
    Discover how Oberoi offers its guests a high-level service and how it improved staff operating efficiency with Imagicle.
  • Security Blog
    ISO 27001. Taking care of your data protection.
    Imagicle obtained the ISO27001 certificate. Here’s a summary of what it means and what will change in terms of security.

We love answering your questions.

Yes. With a single deployment, especially if you choose the Cloud, Imagicle Hotel Service can handle multiple properties, even with overlapping dialing plans. It can also handle complex environments with a centralized instance.

Of course! Hotel Services can be integrated with our Digital Fax, Attendant Console, and Contact Manager solutions to ensure streamlined and precise call management.

Yes, the integration with the PMS will allow you to synchronize the up to date guest list with the Attendant Console directory, if installed, thus allowing operators to greet guests by their names.

Yes. Like our other apps, it supports a great variety of phones, even analog ones. Visit our integrations section to know more.

Licensing is based on the number of rooms. If a room has 3 phones with the same internal number, you will have one license only.

Get the most out of it.

Imagicle Hotel Services is often used in combination with these solutions.
Attendant Console - Centralino Telefonico

Attendant Console

Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.

Learn More

Digital Fax

Virtualize fax management: send faxes from email, web, and mobile. Save on materials and maintenance and help the planet.

Learn More

Contact Manager

Synchronize your contacts among multiple directories. Enable click to call and welcome your customers by name with the Caller ID.

Learn More

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote