Imagicle applications for Microsoft Teams.

Attendant Console - Centralino Telefonico

Attendant 
Console

Advanced 
Queueing

Auto 
Attendant

Call 
Recording

Screen 
Recording

Voice 
Analytics

Achieve compliance with worldwide regulations such as GDPR and HIPAA and streamline management of calls directly from your Microsoft Teams platform.

Attendant Console

Complete with Advanced Queueing and Auto Attendant services, Attendant Console gives you a thick client allowing to pick up, transfer, park, queue all Microsoft Teams calls in a click. Available for desk phones and MS Teams web client.

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Call Recording

Imagicle Call Recording, 100% Cloud, complete with Voice Analytics and Screen Recording, and compliant with security regulations (GDPR, HIPAA, PCI-DSS, MiFID II, and more), allows to easily browse and play back recorded calls directly from Microsoft Teams with three recording modes (Always On, On Demand, Live Keep). Direct recording from MS Teams coming in 2024.

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Microsoft Certification.
On the way!
Imagicle has been officially admitted to the Microsoft Teams Connected contact center certification program and is currently undergoing rigorous quality and compliance testing that will be completed in 2024.

Sync your users' list the easiest way.

Thanks to the Imagicle Cloud synchronization capabilities, your Imagicle UCX Cloud Platform will be automatically synchronized with your Azure AD users list. Keeping your list updated has never been easier!

Certifications.

Turn-key integrations with your Microsoft Teams.

Integration with your Microsoft Teams and other platforms, inside desktop, mobile apps, and devices.

Customer Experience

The perfect fit for any workspace.
Shall we organize a demo?
Any questions? Our experts are more than happy to answer through a live demo!