Flexible operator console for Microsoft Teams.

Enjoy a tailor-made integration to answer, transfer, park, overall handle your Microsoft Teams calls professionally and easily.

The easiest way to handle Microsoft Teams calls.

ACS-based integration.

Attendant Console is based on Microsoft Azure Communication Service (ACS), meaning easier deployment and configuration and higher reactivity and stability.

Certified for MS Teams.

Attendant Console is recognized as a Contact center solutions certified for Microsoft Teams, proving Imagicle meets Microsoft's rigorous standards.

All functions at your fingertips.

Answering, transferring and parking, camp-on to fully manage calls in the easiest and smartest way possible from a single interface.

A complete Customer Service.

Leverage Advanced Queueing and Auto Attendant for queue and IVR management, and Contact Manager to find and call any contact, in any directory, in seconds.

Colleague list updated automatically.

Thanks to the automatic users synch from Azure AD, your updated list of colleagues is displayed in a blink of an eye directly from your Attendant Console.

For every operator, anywhere.

Supports hybrid and smart working models, with special features for visually impaired users if needed.

ACS-based integration.

Attendant Console is based on Microsoft Azure Communication Service (ACS), meaning easier deployment and configuration and higher reactivity and stability.

Certified for MS Teams.

Attendant Console is recognized as a Contact center solutions certified for Microsoft Teams, proving Imagicle meets Microsoft's rigorous standards.

All functions at your fingertips.

Answering, transferring and parking, camp-on to fully manage calls in the easiest and smartest way possible from a single interface.

A complete Customer Service.

Leverage Advanced Queueing and Auto Attendant for queue and IVR management, and Contact Manager to find and call any contact, in any directory, in seconds.

Colleague list updated automatically.

Thanks to the automatic users synch from Azure AD, your updated list of colleagues is displayed in a blink of an eye directly from your Attendant Console.

For every operator, anywhere.

Supports hybrid and smart working models, with special features for visually impaired users if needed.

DOWNLOAD QUICK-START BROCHURE
Shall we arrange a demo?
We'll guide you through the benefits of Attendant Console.
Request a demo

Resources.

  • DownloadDownload
    Brochure Blog

    Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling

    Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
    Intuitive, powerful, and easy to use, Imagicle Attendant Console for Microsoft Teams makes call handling a piece of cake. Discover more in the brochure!
  • EN WatchWatch
    WEBINAR - Release
    45’
    AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
    Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
  • Products Blog

    Call Recording: Adding Compliance to Microsoft Teams Contact Centers

    Call Recording: Adding Compliance to Microsoft Teams Contact Centers
    Your basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help.
    • All resources

    From the ImagicleBeat blog.

  • DownloadDownload
    Brochure Blog

    Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling

    Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
    Intuitive, powerful, and easy to use, Imagicle Attendant Console for Microsoft Teams makes call handling a piece of cake. Discover more in the brochure!
  • DiscoverDiscover
    Products Blog

    Turn Microsoft Teams into a Contact Center

    Turn Microsoft Teams into a Contact Center
    Can you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.
  • Products Blog

    Call Recording: Adding Compliance to Microsoft Teams Contact Centers

    Call Recording: Adding Compliance to Microsoft Teams Contact Centers
    Your basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help.
    • Discover the blog

    Dedicated webinars.

    • EN WatchWatch
      WEBINAR - Release
      45’
      AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
      Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
    • EN Tue. 17 Jun 11:00 AM EDT RegisterRegister
      WEBINAR - Release
      45’
      AI-Powered Contact Center Solutions for MS Teams. (US)
      Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
    • EN WatchWatch
      WEBINAR - Release
      45’
      Brand new UCX Engage Advanced for MS Teams. (US)
      Join us in this webinar as we showcase the news related to the Advanced plan of Imagicle UCX Engage offer for Microsoft Teams.
  • EN WatchWatch
    WEBINAR - Release
    45’
    AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
    Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
  • EN Tue. 17 Jun 11:00 AM EDT RegisterRegister
    WEBINAR - Release
    45’
    AI-Powered Contact Center Solutions for MS Teams. (US)
    Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
  • EN WatchWatch
    WEBINAR - Release
    45’
    Brand new UCX Engage Advanced for MS Teams. (US)
    Join us in this webinar as we showcase the news related to the Advanced plan of Imagicle UCX Engage offer for Microsoft Teams.
    • See all webinars

    Find out more!

  • DownloadDownload
    Brochure Blog

    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps

    Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
    Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
  • Products Blog

    Are AI Virtual Receptionists Worth It?

    Are AI Virtual Receptionists Worth It?
    Is an AI Virtual Receptionist a good investment for your business? Read about common objections and answers.
  • DownloadDownload
    Brochure Blog

    Make your Teams Contact Center compliant with Call Recording

    Make your Teams Contact Center compliant with Call Recording
    Secure, compliant, and seamlessly integrated, Imagicle Call Recording for Microsoft Teams ensures your contact center meets the highest standards. Discover more in the brochure!

    • Book your free demo.

    We'll show you how it works and answer your questions.
    Request the demo

    It's your turn! Give it a try!

    Get your 30-day free trial to test the Imagicle solution first-hand.
    Request your free trial

    Do you want a quote?

    We'll show you the best purchase solution for your business.
    Request a quote