Increase the value of human welcoming interactions.
A top-notch IVR service in 3 clicks.
Enter the number to activate the service on, add a new behavior, and configure it. You're done!
Simple. Seamless. Integrated.
Intuitive and complete web management. Integrated with Imagicle Attendant Console and Advanced Queueing.
Customized welcome greetings.
The first impression is crucial for your business. Greet customers with a warm, personalized message.
Boost your customer’s experience.
Reduce waiting times, deliver always on services 24 hours a day, and increase your customers’ satisfaction.
Improve performance and cut costs.
Automate part of the call handling process, level up employees' productivity, and reduce extra costs.
Rely on reports, not on chance.
Call Volume by Service & Behavior, Busy Channels, Call Details and Trends with export and scheduling options.
A top-notch IVR service in 3 clicks.
Enter the number to activate the service on, add a new behavior, and configure it. You're done!
Simple. Seamless. Integrated.
Intuitive and complete web management. Integrated with Imagicle Attendant Console and Advanced Queueing.
Customized welcome greetings.
The first impression is crucial for your business. Greet customers with a warm, personalized message.
Boost your customer’s experience.
Reduce waiting times, deliver always on services 24 hours a day, and increase your customers’ satisfaction.
Improve performance and cut costs.
Automate part of the call handling process, level up employees' productivity, and reduce extra costs.
Rely on reports, not on chance.
Call Volume by Service & Behavior, Busy Channels, Call Details and Trends with export and scheduling options.
Integrated with the solutions you love.
Details that make the difference.
The easiest way to welcome your customers.
Adapt behaviors according to the weekly calendar.
Measure and improve IVR services with targeted reports.
Complete and boost your Customer Service.
Easy self-service management, in-office and remotely.
Maximum scalability, minimum costs.
Get the most out of it.
Advanced Queueing
Improve incoming call management, optimize resources, reduce customer waiting time and welcome your customers at best.
Learn MoreAttendant Console
Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.
Learn MoreContact Manager
Synchronize your contacts among multiple directories. Enable click to call and welcome your customers by name with the Caller ID.
Learn MoreAdvanced Services
ImagicleCare
Resources.
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Brochure BlogAre my communications safe in the Cloud? Imagicle Cloud Security BrochureAre your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why. -
Brochure BrochureImagicle Customer Service Product Brochure.
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Press Release NewsImagicle UC Cloud Suite is now available on Cisco GPL S+.Imagicle’s 2022 starts with exciting news! Imagicle’s long strategic partnership with Cisco has reached a new milestone. As of February 3rd, Imagicle UC Cloud Suite will be officially available on Cisco GPL S+. In addition to the existing perpetual licenses and SW subscriptions, Cloud SW Subscriptions (SaaS) options will be available on Cisco GPL S+ for all […]
It's your turn! Give it a try!
From the Imagicle Beat blog.
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Release BlogImagicle Spring Release 2022. Empowered integrations in the Cloud.It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!
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Security BlogISO 27001. Taking care of your data protection.Imagicle obtained the ISO27001 certificate. Here’s a summary of what it means and what will change in terms of security.
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Products BlogImagicle UC Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.As of Feb 3, Imagicle UC Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.
Dedicated webinars.
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WEBINAR - Release45’Spring Release 2022. Take your Spring to the Cloud!Discover all the new features of Spring Release 2022. -
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WEBINAR - Tech Lab45’Discover the new Imagicle features for Webex Calling.The only Attendant Console for Webex Calling, Webex SSO, and more. Register now! -
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WEBINAR - Sales Lab45’Attendant Console for Webex Calling.Discover our top-level Attendant Console leveraging native Webex API to control Webex Client and your IP Phone.
Let's find out more!
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Brochure BlogAre my communications safe in the Cloud? Imagicle Cloud Security BrochureAre your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why. -
Products BlogImagicle Attendant Console for Webex Calling: the operator console that was missing.Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!
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Brochure BrochureImagicle Customer Service Product Brochure.
We love answering your questions.
Yes. You can use and customize different types of reports to analyze call flows and telephone traffic, such as Call Volume by Service & Behavior, Call Details Analysis, Busy Channels, etc.
Setting up your IVR system and modify its behaviors is intuitive and simple and you can do it yourself without any additional IT intervention.
Yes, Imagicle Auto Attendant comes with standard announcements in 6 languages, but you can add a special touch by uploading your own messages.
There’s no limit. Imagicle Auto Attendant allows you to set unlimited IVR services and unlimited behaviors.
Yes. You can define supervisor users who are responsible for setting up and monitoring Auto Attendant services.
Get the most out of it.
Advanced Queueing
Improve incoming call management, optimize resources, reduce customer waiting time and welcome your customers at best.
Learn MoreAttendant Console
Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.
Learn MoreContact Manager
Synchronize your contacts among multiple directories. Enable click to call and welcome your customers by name with the Caller ID.
Learn More