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Search by topic and learn as much as you want through many live and on-demand webinars.

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Sales Lab

Get a deep knowledge of our commercial proposal and stay up to date on all the features and market trends to successfully sell the Imagicle solutions and achieve all your goals.

Who it's for
  • Sales partners
  • Sales resellers
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Tech Lab

Dive into the Imagicle solutions to understand them from a technical point of view and get all the information you need to be one step ahead and build a complete proposal.

Who it's for
  • Pre-sales
  • Partners' specialists
  • Resellers' specialists
  • Engineers
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How to Lab

For end users and system administrators who want to get the most out of the Imagicle solutions and use them at their full potential to have a faster, smarter, easier work life.

Who it's for
  • Everyone
  • End users
  • System administrators

Must-watch.

  • EN WatchWatch
    WEBINAR - Release
    1:00’
    Summer Release 2021. New hot features!
    Ready for an explosion of innovation? Check out all the new features included in Summer Release 2021.
  • EN WatchWatch
    WEBINAR - Sales Lab
    45’
    Discover Imagicle UC Cloud Suite.
    The power of Imagicle UC Apps + the benefits of the cloud.
  • ES WatchWatch
    WEBINAR - Sales Lab
    45’
    Imagicle UC Cloud Suite + UCM Cloud.
    Descubre por qué Imagicle UC Cloud Suite y Cisco UCM Cloud son perfectos para trasladar tus UC a una sólida solución en la Cloud.
  • EN WatchWatch
    WEBINAR - Release
    1:00’
    Summer Release 2021. New hot features!
    Ready for an explosion of innovation? Check out all the new features included in Summer Release 2021.
  • EN WatchWatch
    WEBINAR - Sales Lab
    45’
    Discover Imagicle UC Cloud Suite.
    The power of Imagicle UC Apps + the benefits of the cloud.
  • ES WatchWatch
    WEBINAR - Sales Lab
    45’
    Imagicle UC Cloud Suite + UCM Cloud.
    Descubre por qué Imagicle UC Cloud Suite y Cisco UCM Cloud son perfectos para trasladar tus UC a una sólida solución en la Cloud.

    • Live Webinar: save your seat for the next appointments!

    • EN Wed. 20 Oct 11:30 AM CEST RegisterRegister
      WEBINAR - Sales Lab
      45’
      New Voice Analytics: insights for better customer service.
      A new AI service, fully Cloud, that leverages the content of your company's conversations.
    • EN Wed. 20 Oct 11:00 AM EDT RegisterRegister
      WEBINAR - Sales Lab
      45’
      New Voice Analytics: insights for better customer service.
      A new AI service, fully Cloud, that leverages the content of your company's conversations.
    • IT Wed. 20 Oct 10:00 AM CEST RegisterRegister
      WEBINAR - Sales Lab
      45’
      Nuovo Voice Analytics: i dati necessari per migliorare il customer service.
      Un servizio di AI completamente Cloud in grado di analizzare e valutare il contenuto delle conversazioni telefoniche della tua azienda.
  • EN Wed. 20 Oct 11:30 AM CEST RegisterRegister
    WEBINAR - Sales Lab
    45’
    New Voice Analytics: insights for better customer service.
    A new AI service, fully Cloud, that leverages the content of your company's conversations.
  • EN Wed. 20 Oct 11:00 AM EDT RegisterRegister
    WEBINAR - Sales Lab
    45’
    New Voice Analytics: insights for better customer service.
    A new AI service, fully Cloud, that leverages the content of your company's conversations.
  • IT Wed. 20 Oct 10:00 AM CEST RegisterRegister
    WEBINAR - Sales Lab
    45’
    Nuovo Voice Analytics: i dati necessari per migliorare il customer service.
    Un servizio di AI completamente Cloud in grado di analizzare e valutare il contenuto delle conversazioni telefoniche della tua azienda.

    • On-demand webinars: training at your fingertips.

    Filters:
    • DE WatchWatch
      WEBINAR - Sales Lab
      45’
      Findend Sie heraus, wie Sie ihre Faxe einfach virtualisieren können.
      Entdecken Sie alle Vorteile von Imagicle Digital Fax.
    • EN WatchWatch
      WEBINAR - Tech Lab
      45’
      5 must-have integrations of Imagicle Attendant Console.
      Imagicle Attendant Console comes with a full set of integrations that simplify the operator's work.
    • EN WatchWatch
      WEBINAR - Tech Lab
      45’
      Spring Release 2021. Flowery new features.
      Ready for an explosion of innovation? Check out all the new features included in Spring Release 2021.
    • EN WatchWatch
      WEBINAR - Sales Lab
      45’
      Help your customers improve phone devices usage and adoption.
      Offer a complete set of Device Adoption reports and KPIs that will help your customers make data-driven decisions.
    • IT WatchWatch
      WEBINAR - Tech Lab
      50’
      Riduci il tempo di ricerca contatti a una frazione di secondo.
      Scopri la funzionalità di ricerca Full-Text che indicizza i contatti e rende la ricerca fino a 100 volte più veloce.
    • EN WatchWatch
      WEBINAR - Tech Lab
      40’
      Customer Service: 3 apps for a comprehensive, scalable solution.
      Cut operational costs by combining three different apps into a single panel. It's Imagicle Customer Service.
    • EN WatchWatch
      WEBINAR - Sales Lab
      45’
      Why hotels choose Cisco and Imagicle for their telephone services.
      Find out how to integrate the PMS with Cisco and add missing services to the hotel of your customers.
    • IT WatchWatch
      WEBINAR - Sales Lab
      40’
      Perché gli hotel scelgono Cisco e Imagicle per i loro servizi telefonici.
      Scopri come integrare il PMS con Cisco e aggiungere i servizi mancanti all'hotel dei tuoi clienti.
    • EN WatchWatch
      WEBINAR - Sales Lab
      50’
      Imagicle UC Cloud Suite + UCM Cloud.
      Discover why Imagicle UC Cloud Suite is Cisco UCM Cloud's ideal match to move your UCs to a solid cloud calling solution.
    • ES WatchWatch
      WEBINAR - Sales Lab
      45’
      Descubre los nuevos informes de los grupos Hunt en Imagicle Call Analytics.
      Descubre Imagicle Call Analytics y los nuevos informes de los grupos Hunt Summary, Extensions, Busy Hours y Call Details.
    • IT WatchWatch
      WEBINAR - Live demo
      45’
      Scopri i nuovi report per Hunt Group di Imagicle Call Analytics.
      Aiuta i tuoi clienti ad ottenere il massimo dai loro HG con preziosi insight per migliorare l'esperienza di chiamata.
    • FR WatchWatch
      WEBINAR - Sales Lab
      45’
      Nouveaux rapports pour les Hunt Groups sur Imagicle Call Analytics.
      Aidez vos clients à optimizer de leurs HG grâce à des informations précieuses pour améliorer l'expérience d'appel.
    • IT WatchWatch
      WEBINAR - Tech Lab
      45’
      Spring Release 2021. Scopri tutte le novità.
      Pronto per un'esplosione di innovazione? Scopri tutte le nuove funzionalità.
    • EN WatchWatch
      WEBINAR - Live demo
      45’
      Discover the new reports for Hunt Groups on Imagicle Call Analytics.
      Get the most out of HGs and provide valuable insights to improve the calling experience.
    • FR WatchWatch
      WEBINAR - Tech Lab
      45’
      Spring Release 2021. Des nouveautés fleuries.
      Prêt pour une floraison d’innovations ? Découvre toutes les nouvelles fonctionnalités.
    • IT WatchWatch
      WEBINAR - Sales Lab
      45’
      Imagicle UC Cloud Suite + UCM Cloud.
      Scopri perché Imagicle UC Cloud Suite e Cisco UCM Cloud sono il duo ideale per migrare le tue UC verso il Cloud.
    • FR WatchWatch
      WEBINAR - Sales Lab
      45’
      Améliorez l’utilisation et l’adoption des appareils de vos clients.
      Améliorez l'adoption et analysez sa évolution grâce aux nouveaux rapports de Imagicle Call Analytics.
    • IT WatchWatch
      WEBINAR - Sales Lab
      45’
      Migliora l’uso e l’adozione dei dispositivi telefonici per i tuoi clienti.
      Migliora l'adozione dei dispositivi e analizza come ne cambia l'uso nel tempo coi nuovi report di Call Analytics.
    • ES WatchWatch
      WEBINAR - Sales Lab
      45’
      Mejora el uso y la adopción de los aparatos de tus clientes.
      Mejora la adopción de dispositivos y analiza cómo cambia su uso con los nuevos informes de Call Analytics.
    • EN WatchWatch
      WEBINAR - Tech Lab
      15’
      Customer Service: 3 app per una soluzione completa e scalabile.
      Scopri come offrire una soluzione di completa, scalabile e semplice combinando tre diverse app.
    • IT WatchWatch
      WEBINAR - Tech Lab
      45’
      5 integrazioni indispensabili di Imagicle Attendant Console.
      Imagicle Attendant Console è dotata di integrazioni che semplificano e migliorano il lavoro dell'operatore.
    • DE WatchWatch
      WEBINAR - Sales Lab
      45’
      Entdecken Sie die Imagicle Call Recording.
      Imagicle Call Recording liefert wichtige Informationen für Kunden, Effizienz, Risikominderung und Einhaltung gesetzlicher Vorschriften.
    • DE WatchWatch
      WEBINAR - Sales Lab
      45’
      Entdecken Sie Imagicle Call Analytics.
      Imagicle Call Analytics ist eine erweiterte Lösung für die Überwachung und die Kontrolle von Telefon-Traffic.
    • EN WatchWatch
      WEBINAR - How to Lab
      45’
      How to capture 100% of your conversations easily and securely.
      Discover how to record your calls in a click, pause to skip sensitive info, easily access your files, and more.
    • IT WatchWatch
      WEBINAR - How to Lab
      45’
      Come registrare il 100% delle tue conversazioni in sicurezza.
      Scopri come registrare le tue chiamate in un clic, mettere in pausa per saltare le informazioni sensibili e altro ancora.
    • EN WatchWatch
      WEBINAR - How to Lab
      45’
      How to get the most out of your Attendant Console.
      Find out all the tips and tricks to use the Imagicle Attendant Console at best, leveraging its full potential.
    • ES WatchWatch
      WEBINAR - How to Lab
      45’
      Cómo grabar el 100% de sus conversaciones de forma fácil y segura.
      Descubra cómo grabar sus llamadas en un clic, poner pausa para omitir información sensible y mucho más.
    • DE WatchWatch
      WEBINAR - Sales Lab
      45’
      3 Lösungen zur Verbesserung Ihres Kundenservices.
      Erfahren Sie, wie Sie durch die Kombination von drei verschiedenen Apps eine vollständige, skalierbare und einfache Lösung bereitstellen können.
    • FR WatchWatch
      WEBINAR - Sales Lab
      45’
      Imagicle Cisco + Cisco UCM Cloud.
      Découvrez pourquoi Imagicle UC Cloud Suite + Cisco UCM Cloud sont le produit idéal pour évoluer vers le Cloud.
    • ES WatchWatch
      WEBINAR - Sales Lab
      45’
      Imagicle UC Cloud Suite + UCM Cloud.
      Descubre por qué Imagicle UC Cloud Suite y Cisco UCM Cloud son perfectos para trasladar tus UC a una sólida solución en la Cloud.
    • EN WatchWatch
      WEBINAR - How to Lab
      45’
      Comment enregistrer 100% de vos conversions facilement et en toute sécurité
      Découvrez Imagicle Call Recording, la solution incontournable pour garantir la conformité aux réglementations (GDPR, MiFID II, PCI-DSS et HIPAA) tout en capturant 100 % des appels commerciaux.
    • EN WatchWatch
      WEBINAR - Sales Lab
      45’
      Faxing without a fax machine: It’s time to make it digital!
      Discover the benefits of Imagicle Digital Fax and how we helped a big government client to achieve their fax digitalization.
    • ES WatchWatch
      WEBINAR - Sales Lab
      45’
      Descubra Imagicle UC Cloud Suite.
      El poder de las aplicaciones de Imagicle UC con las ventajas de la Cloud.
    • EN WatchWatch
      WEBINAR - Sales Lab
      45’
      Discover Imagicle UC Cloud Suite.
      The power of Imagicle UC Apps + the benefits of the cloud.
    • IT WatchWatch
      WEBINAR - Sales Lab
      45’
      Scopri Imagicle UC Cloud Suite
      ll potere delle Apps UC Imagicle + i benefici del Cloud.
    • FR WatchWatch
      WEBINAR - Sales Lab
      45’
      Découvrez Imagicle UC Cloud Suite
      La puissance des applications Imagicle UC + les avantages du nuage.
    • EN WatchWatch
      WEBINAR - Live demo
      45’
      Imagicle + Webex. Discover the integration.
      Bring the user experience to the next level.
    • IT WatchWatch
      WEBINAR - Live demo
      45’
      Imagicle + Webex. Scopri l’integrazione.
      Scopri come potenziare l’esperienza dell’utente.
    • EN WatchWatch
      WEBINAR - Tech Lab
      45’
      Reduce contact search time to a split second.
      Speed up the contact search time on all devices thanks to Full Text search on Imagicle Contact Manager.
    • EN WatchWatch
      WEBINAR - Release
      1:00’
      Summer Release 2021. New hot features!
      Ready for an explosion of innovation? Check out all the new features included in Summer Release 2021.
    • IT WatchWatch
      WEBINAR - Release
      1:00’
      Summer Release 2021. Un mare di novità!
      Scopri tutte le novità incluse nella Summer Release 2021.
    • FR WatchWatch
      WEBINAR - Release
      1:00’
      Summer Release 2021. A sea of innovation.
      Découvrez toutes les nouvelles fonctionnalités incluses dans la version d'été 2021.
    • ES WatchWatch
      WEBINAR - Release
      1:00’
      Summer Release 2021. A sea of innovation.
      Descubra todas las nuevas funciones incluidas en la versión.
    • IT WatchWatch
      WEBINAR - Sales Lab
      45’
      HGs e Device Model Adoption report per Call Analytics.
      Scopri 2 nuovissimi report di Imagicle Call Analytics che aiuteranno il tuoi clienti ad ottenere informazioni utili per prendere decisioni basate sui dati.
    • EN WatchWatch
      WEBINAR - Sales Lab
      45’
      Hunt Groups and Device Model Adoption reports on Call Analytics.
      Discover 2 brand new Imagicle Call Analytics' reports with a full set of KPIs and discover why they will help your customer gain insights.
    • ES WatchWatch
      WEBINAR - Sales Lab
      45’
      Informes de HGs y Adopción de Modelos de Dispositivos en Call Analytics.
      Descubra 2 nuevos informes de Imagicle Call Analytic con un conjunto completo de KPI y descubra por qué le ayudarán a su cliente a obtener información.
    • FR WatchWatch
      WEBINAR - Sales Lab
      4:00’
      Rapport des HG et Device Model Adoption sur Call Analytics.
      Découvrez les 2 nouveaux rapports d'Imagicle Call Analytics qui aideront vos clients à obtenir des informations utiles pour prendre des décisions basées sur des données.
    • IT WatchWatch
      WEBINAR - Tech Lab
      45’
      5 integrazioni must-have dell’Attendant Console.
      Imagicle Attendant Console è dotata di integrazioni che semplificano e migliorano il lavoro dell'operatore. Scopri quali.
    • EN WatchWatch
      WEBINAR - Tech Lab
      45’
      5 must-have integrations of Imagicle Attendant Console.
      Imagicle Attendant Console comes with a full set of integrations that simplify the operator's work.
    • EN WatchWatch
      WEBINAR - Tech Lab
      45’
      5 must-have integrations of Imagicle Attendant Console.
      Imagicle Attendant Console comes with a full set of integrations that simplify the operator's work.
    • IT WatchWatch
      WEBINAR - Tech Lab
      45’
      Scopri il nuovo Imagicle Manager Assistant.
      Semplifica la gestione delle chiamate e la cooperazione tra Manager e Assistenti. Scopri come!
    • EN WatchWatch
      WEBINAR - Tech Lab
      45’
      Introducing the brand new Imagicle Manager Assistant.
      Design to improve call management and cooperation between Managers and Assistants. Discover how!
    • EN WatchWatch
      WEBINAR - Sales Lab
      45’
      Imagicle + Webex. Discover the integration.
    • ES WatchWatch
      WEBINAR - Sales Lab
      45’
      Imagicle + Webex. Descubra la integración.
      Está listo para transformar su experiencia de usuario en Cisco Webex? En esta demostración en directo va a poder descubrir la integración de Imagicle con Cisco Webex, lo que incluye cómo utilizar el cliente de Webex como un softphone con Imagicle Attendant Console y los gadgets de Imagicle, que proporcionan funciones infaltables para grabar llamadas, […]
    • EN WatchWatch
      WEBINAR - Sales Lab
      45’
      Imagicle + Webex. Discover the integration.
    • FR WatchWatch
      WEBINAR - Sales Lab
      45’
      Imagicle + Webex. Découvrez comment offrir une expérience utilisateur hors pair.
      Prêt à transformer l’expérience utilisateur Cisco Webex ? Grâce à cette démo en direct, vous aurez l’occasion de découvrir l’intégration d’Imagicle et de Cisco Webex, notamment l’utilisation de Webex Client comme softphone avec Imagicle Attendant Console et les gadgets Imagicle, qui fournissent des fonctionnalités indispensables pour enregistrer les appels, centraliser les contacts, envoyer des télécopies virtuelles, […]