Imagicle for Education.
Top Benefits of Imagicle UCX Platform for the Education industry.
Everything under control.
Record calls to resolve disputes, modernize and speed up your infrastructure with more efficient, paperless services, implement monitoring tools to rightsize your telephone system, and so much more.
More integration, less costs.
Instead of having to deal with multiple, expensive systems, Imagicle UC apps make it possible to bring all communications onto one platform - which means one bill, one cost, one support, one partner.
Clear goals. Easy implementation.
Adapting to the tech revolution we’re experiencing can be tough on educational institutions. Imagicle breaks down the resistance to this change with solutions that address specific needs, making your life easier.
Features, functionality, compliance.
A great communication system is nothing without compliance. Our solutions bring together high-touch tech and full respect for regulations such as the GDPR, HIPAA, MiFID II, PCI-DSS. Plus, they're ISO27001 certified.
Keep your staff happy and efficient.
Institutions’ staffs need to be able to cooperate at all times, even if people are not physically close. Eliminate the stress of being unable to reach a colleague by being able to check their availability at all times.
Down times are a distant memory.
Forget about rescheduling classes due to slow updates or system errors. Thanks to High Availability, our solutions keep running even in case of server malfunctioning and, if you’re on the Cloud, automatic updates ensure 0 downtimes.
Everything under control.
Record calls to resolve disputes, modernize and speed up your infrastructure with more efficient, paperless services, implement monitoring tools to rightsize your telephone system, and so much more.
More integration, less costs.
Instead of having to deal with multiple, expensive systems, Imagicle UC apps make it possible to bring all communications onto one platform - which means one bill, one cost, one support, one partner.
Clear goals. Easy implementation.
Adapting to the tech revolution we’re experiencing can be tough on educational institutions. Imagicle breaks down the resistance to this change with solutions that address specific needs, making your life easier.
Features, functionality, compliance.
A great communication system is nothing without compliance. Our solutions bring together high-touch tech and full respect for regulations such as the GDPR, HIPAA, MiFID II, PCI-DSS. Plus, they're ISO27001 certified.
Keep your staff happy and efficient.
Institutions’ staffs need to be able to cooperate at all times, even if people are not physically close. Eliminate the stress of being unable to reach a colleague by being able to check their availability at all times.
Down times are a distant memory.
Forget about rescheduling classes due to slow updates or system errors. Thanks to High Availability, our solutions keep running even in case of server malfunctioning and, if you’re on the Cloud, automatic updates ensure 0 downtimes.
Break down complexities. Make customers happy.
The unification of communication channels into one organized and easy-to-use UCX platform allows for more meaningful interactions between staff and with customers, leading to an immediate improvement of the overall service. Imagicle Customer Service allows you to keep on top of call volume, so that calls are not missed or misrouted, while real-time monitoring of agents allows for ongoing coaching and improvement of call handling. Call Analytics reporting capabilities help you size your communication system correctly and make smart data-driven decisions to save time and money. Call Recording allows you not to lose fundamental data for your financial activities, archive and retrieve them in a snap. With Contact Manager, you’ll find the contact you are looking for within seconds among multiple directories and avoid unnecessary waiting times, while our Digital Fax allows you to send faxes in one click just like an email.
Attendant
Console
Advanced
Queueing
Auto
Attendant
Call
Recording
Contact
Manager
Digital
Fax
Call
Analytics
Stay on top of call volume thanks to efficient routing, transfer, pause/ resumption, possibility of checking if colleagues are available.
Imagicle solutions are easy-to-use and intuitive. Forget about difficulties or training and get ready for a high-touch tech refresh.
All the UC solutions you need to boost your communications and collaboration system behind a single pane of glass, coming from one partner, thus lowering costs.
Record 100% of calls from all devices, skip sensitive data, set data retention time, archive and retrieve conversations quickly, and get full compliance with MiFID II, GDPR, and PCI-DSS.
Success Stories.
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