Let AI Virtual Receptionist connect customers to the contact they're looking for through AI-powered intuitive and natural voice interactions.
Much more than automatic phone answering.
Reduce your costs
Wondering how much AI Virtual Receptionist costs? The real cost is not investing in it, as it optimizes resources while providing 24/7 self-service automation, ultimately cutting expenses.
Eliminate waiting times
If customers call looking for a busy contact or just need information, AI Virtual Receptionist will handle their inquiry and notify missed calls to colleagues if needed.
Cohesive brand voice
Customers expect to recognize the brand they’re speaking to through the bot’s voice. Choose and maintain a brand voice across channels, maintaining a human-like consistent experience.
Be there any time the phone rings
You can set up AI Virtual Receptionist to be triggered on specific hours or events or even leave it always on, ensuring a 24/7 cover of your phone lines.
Speak your customers' language
Removing language barriers makes customers happy. Serve them in English, French, Spanish, German, Italian, Arabic - even simultaneously.
Shape it how you like
Customize AI Virtual Receptionist to your business needs, enabling it to understand what customers need through an intuitive set up.
Reduce your costs
Wondering how much AI Virtual Receptionist costs? The real cost is not investing in it, as it optimizes resources while providing 24/7 self-service automation, ultimately cutting expenses.
Eliminate waiting times
If customers call looking for a busy contact or just need information, AI Virtual Receptionist will handle their inquiry and notify missed calls to colleagues if needed.
Cohesive brand voice
Customers expect to recognize the brand they’re speaking to through the bot’s voice. Choose and maintain a brand voice across channels, maintaining a human-like consistent experience.
Be there any time the phone rings
You can set up AI Virtual Receptionist to be triggered on specific hours or events or even leave it always on, ensuring a 24/7 cover of your phone lines.
Speak your customers' language
Removing language barriers makes customers happy. Serve them in English, French, Spanish, German, Italian, Arabic - even simultaneously.
Shape it how you like
Customize AI Virtual Receptionist to your business needs, enabling it to understand what customers need through an intuitive set up.
Integrated with the solutions you love.
Remove the stress from peak or break times.
Human-like conversations.
Stay on track of service performance.
Stunning inside out.
Into your existing solution.
Get the most out of it.
Attendant Console
Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.
Learn MoreAdvanced Queueing
Improve incoming call management, optimize resources, reduce customer waiting time and welcome your customers at best.
Learn MoreAuto Attendant
Design your answer menu and define behaviours and settings. Managing automatic call answering has never been easier.
Learn MoreResources.
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Products BlogThe best AI Virtual Receptionist for your Webex CallingThe best AI Virtual Receptionist for your Webex CallingWebex Calling is a powerful platform, and we're offering you the easiest way to further empower it with the best AI virtual receptionist for the case.
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Discover
Products BlogMeet Imagicle AI Virtual Receptionist, the digital twin of your human receptionists.Meet Imagicle AI Virtual Receptionist, the digital twin of your human receptionists.Imagicle AI Virtual Receptionist is ready to double the efficiency of your receptionist's team daily work. Discover how. -
Products BlogAI Virtual Receptionist: the cost of not investing in itAI Virtual Receptionist: the cost of not investing in itInvesting in an AI Virtual Receptionist shouldn't be so scary: let's debunk some myths.
It's your turn! Give it a try!
Human vs. Virtual
Feature | Human | AI Virtual Receptionist |
---|---|---|
24/7 service | With several receptionists working by shift | |
Training time | Some days | Some minutes |
Customer waiting times | It depends on the receptionists available and calls in queue | 0 |
Service peak managements | Only if more receptionists are set up than usual | |
Fast responses | It depends on the waiting times | |
Multilingual | Most likely not and not for all operators | Speaks English, French, Spanish, German, Italian and soon Arabic. Fluently. |
Costs | High | Definitely lower |
Features available today
- Call transfer/FAQ answering
- Cloud configuration UI
- Multiple languages support
- Blind transfer with busy/no answer detection
- Missed call notification via email
- Dashboard with call volumes & outcomes
Features in the roadmap
- Transfer with consultation
- Corporate directory synchronization (currently works with CSV upload)
- Call notification via SMS/WhatsApp
- Presence and calendar integration
- A more advanced dashboard
It's your turn! Give it a try!
From the ImagicleBeat blog.
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Products BlogAre AI Virtual Receptionists Worth It?Are AI Virtual Receptionists Worth It?Is an AI Virtual Receptionist a good investment for your business? Read about common objections and answers.
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Products BlogDiscover the benefits of an AI virtual receptionist and learn how it works.Discover the benefits of an AI virtual receptionist and learn how it works.Improve customer experience with an AI Phone Receptionist that handles calls, books appointments, and offers 24/7 support effortlessly. Discover more.
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Products BlogAI Virtual Receptionist: the cost of not investing in itAI Virtual Receptionist: the cost of not investing in itInvesting in an AI Virtual Receptionist shouldn't be so scary: let's debunk some myths.
Dedicated webinars.
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EN
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WEBINAR - Release45’Next-level AI Virtual Receptionist: x2 faster, Arabic Support and more. (EMEAR)Join us for an exclusive webinar showcasing the latest enhancements to the Imagicle AI Virtual Receptionist - connecting customers to the contact they’re looking for through natural interactions. -
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WEBINAR - Release40’Meet Imagicle AI Virtual Receptionist, the digital twin of your human receptionists.Register to this webinar included in the Summer '24 Release dedicated to Imagicle AI Virtual Receptionist, your human receptionist's digital twin. -
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WEBINAR - Release40’Imagicle Voice Virtual Agents. Introducing human-like AI in your customer service.Join us in this webinar as we showcase the Imagicle Summer Release and the brand new Imagicle Voice Virtual Agents.
Let's find out more!
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Products BlogThe best AI Virtual Receptionist for your Webex Attendant ConsoleThe best AI Virtual Receptionist for your Webex Attendant ConsoleWebex Attendant Console operators are missing out on the best AI Virtual Receptionist to automate the tasks that keep them from being productive. Discover it now!
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Download
Brochure BlogImagicle for Webex Calling: AI-powered Apps to Elevate your Calling Platform.Imagicle for Webex Calling: AI-powered Apps to Elevate your Calling Platform. -
Download
Security BlogStay Compliant: A Complete Guide to Compliance Recording.Stay Compliant: A Complete Guide to Compliance Recording.Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
Get the most out of it.
Attendant Console
Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.
Learn MoreAdvanced Queueing
Improve incoming call management, optimize resources, reduce customer waiting time and welcome your customers at best.
Learn MoreAuto Attendant
Design your answer menu and define behaviours and settings. Managing automatic call answering has never been easier.
Learn More