Attendant
Console
Agent
Console
Advanced
Queueing
Auto
Attendant
AI
Virtual
Receptionist
Voice
Virtual
Agents
Call
Recording
Screen
Recording
Voice
Analytics
Digital
Fax
Emergency
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Call
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Boost your cloud or on-prem calling platform capabilities with AI, UC, digital, and collaboration tools.
All in one platform, AI-infused.
One platform, one experience.
A unified portal for your AI, UC, digital, and collaboration services: one experience, one support, one partner, granting a unified experience. Integrated with your Microsoft Teams Contact Center, Cisco Calling platforms, and more.
AI-infused services.
Sentiment analysis, Natural Language Processing, Understanding and Generation, Large Language Models, and Machine Learning for conversation automation are just some of the services infused in the platform. Easy to implement, modify, and scale.
For admins & all users.
Admins can set up, modify, check, enable apps and more through a single pane of glass, while agents, operators, and all calling users can have direct access to their daily tools.
All the support you deserve.
Imagicle Advanced Services and ImagicleCare teams will assist you from the solutions' adoption to proactive support, 24/7/365. The Customer Success team will be eager and proactive in helping you with any post-sales matter.
Pay for what you need, scale as you grow.
With Imagicle UCX Cloud Platform, pay for what you need with a single subscription including support, elastic resources, unlimited data retention. Scale resources effortlessly to support business growth without costly IT system changes.
Cloud or cloud-connected – you choose.
Seamlessly connect your calling platform to Imagicle cloud through various secure methods. For on-premise calling platforms, securely transition to the cloud without disrupting user experience, and immediately enjoy cloud benefits such as cloud licensing, proactive support, and AI/ML services.
One platform, one experience.
A unified portal for your AI, UC, digital, and collaboration services: one experience, one support, one partner, granting a unified experience. Integrated with your Microsoft Teams Contact Center, Cisco Calling platforms, and more.
AI-infused services.
Sentiment analysis, Natural Language Processing, Understanding and Generation, Large Language Models, and Machine Learning for conversation automation are just some of the services infused in the platform. Easy to implement, modify, and scale.
For admins & all users.
Admins can set up, modify, check, enable apps and more through a single pane of glass, while agents, operators, and all calling users can have direct access to their daily tools.
All the support you deserve.
Imagicle Advanced Services and ImagicleCare teams will assist you from the solutions' adoption to proactive support, 24/7/365. The Customer Success team will be eager and proactive in helping you with any post-sales matter.
Pay for what you need, scale as you grow.
With Imagicle UCX Cloud Platform, pay for what you need with a single subscription including support, elastic resources, unlimited data retention. Scale resources effortlessly to support business growth without costly IT system changes.
Cloud or cloud-connected – you choose.
Seamlessly connect your calling platform to Imagicle cloud through various secure methods. For on-premise calling platforms, securely transition to the cloud without disrupting user experience, and immediately enjoy cloud benefits such as cloud licensing, proactive support, and AI/ML services.
Details that make the difference.
Unified, AI-driven experience.
Cloud, Dedicated Cloud, Cloud-connected. Your choice.
Simple, Secure, Single Sign-On.
20+ Data Centers worldwide.
A perfect match for your Calling Platforms.
Enjoy security as you’ve never seen it.
We keep your information safe.
Easily integrate with the things you already use and love.
Use pre-built integrations or build your own custom integrations using our secure developer API.
Learn MoreAdvanced Services
ImagicleCare
Resources.
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Brochure BlogAttendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
Attendant Console for Microsoft Teams – Discover the Easiest Teams Call HandlingIntuitive, powerful, and easy to use, Imagicle Attendant Console for Microsoft Teams makes call handling a piece of cake. Discover more in the brochure! -
Products Blog
Call Recording: Adding Compliance to Microsoft Teams Contact Centers
Call Recording: Adding Compliance to Microsoft Teams Contact CentersYour basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help. -
Download
Brochure BlogElevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Elevate your Microsoft Teams experience with AI-enhanced Imagicle appsMicrosoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
Call Recording: Adding Compliance to Microsoft Teams Contact Centers
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
It's your turn! Give it a try!
From the Imagicle Beat blog.
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Discover
Products BlogTurn Microsoft Teams into a Contact Center
Turn Microsoft Teams into a Contact CenterCan you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle. -
Products Blog
Cloud or Dedicated Cloud. What’s best?
Cloud or Dedicated Cloud. What’s best?You're migrating to the Cloud and you need to choose between a public or private instance? This article will help you. -
Products Blog
Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.
Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.
Turn Microsoft Teams into a Contact Center
Cloud or Dedicated Cloud. What’s best?
Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.
Dedicated webinars.
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EN
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WEBINAR - Release45’Introducing UCX Engage Essentials for Webex Customer Experience Essentials.Join us in this webinar as we showcase the new Imagicle UCX Engage Offer. -
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WEBINAR - How to Lab40’Welcome your customers the right way: Attendant Console and AI Virtual Receptionist. (EMEAR)Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new AI Virtual Receptionist. -
EN
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WEBINAR - Release45’Digital Fax: the only one for Webex Calling MT and DI – Summer Release ENGDiscover Imagicle Digital Fax, a 100% paperless solution for sending and receiving faxes.
Let's find out more!
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Brochure BlogElevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Elevate your Microsoft Teams experience with AI-enhanced Imagicle appsMicrosoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era. -
Download
Brochure BlogAre my communications safe in the Cloud? Imagicle Cloud Security Brochure
Are my communications safe in the Cloud? Imagicle Cloud Security BrochureAre your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why. -
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Brochure BlogImagicle applications for your Webex Calling.
Imagicle applications for your Webex Calling.Download the brochure and improve your Webex Calling experience.