Welcome
Automate
Ensure
Analyze
Other
EN
Watch
Watch
WEBINAR - Release
AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
Automate
Conversations with customers and colleagues via digital & voice channels.
AI
Virtual
Receptionist
Voice
Virtual
Agents
Digital
Virtual
Agents
Customers expect self-service, digital, round-the-clock answers when they reach out to a business – is your company ready for this? Discover how to give customers what they want with Imagicle’s AI-infused services.
Get customers to give your customer service a 10/10.
Discover easy ways to let digital & voice conversations flow 24/7 with AI.
Do your receptionists need an extra help?
Onboard an AI Virtual Receptionist providing assistance 24/7: greets callers, check availabilities and transfers calls, alerts about missed calls, transfers to voicemail.
AI Virtual Receptionist
Want to automate call handling?
AI Voice Virtual Agents take on any call, any hour of the day, offering updated information on increasingly complex issues, ready to escalate to humans when needed.
Voice Virtual Agents
Do you need multichannel support?
AI Digital Virtual Agents assist around the clock: engage customers through multiple chat channels, guide users through processes, escalate to human agents when needed, and deliver fast service every time.
Digital Virtual AgentsBridge human and virtual with easy AI automation.
Enjoy a demo of our solutions, tailored to your business, made by an expert.
It doesn’t stop here!
Discover how Imagicle can help make your communications faster, smarter, easier.
Automate & Ensure
Make sure your AI & human colleagues abide by internal and external regulations.
Automate & Analyze
Let AI tools work for you, collect data to optimize and enhance customer and employee experiences.
Automate & Ensure
Make sure your AI & human colleagues abide by internal and external regulations.
Automate & Analyze
Let AI tools work for you, collect data to optimize and enhance customer and employee experiences.
Gather all the content you need.
-
Products Blog
Microsoft Teams Contact Center: 5 Reasons Why It Needs AI
Microsoft Teams Contact Center: 5 Reasons Why It Needs AIAI power is what your Microsoft Teams Contact Center needs to shine the brightest. Discover why in 5 actionable points. Happy reading! -
Download
Brochure BlogAttendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
Attendant Console for Microsoft Teams – Discover the Easiest Teams Call HandlingIntuitive, powerful, and easy to use, Imagicle Attendant Console for Microsoft Teams makes call handling a piece of cake. Discover more in the brochure! -
Products Blog
Call Recording: Adding Compliance to Microsoft Teams Contact Centers
Call Recording: Adding Compliance to Microsoft Teams Contact CentersYour basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help.
Products Blog
Microsoft Teams Contact Center: 5 Reasons Why It Needs AI
Microsoft Teams Contact Center: 5 Reasons Why It Needs AI
AI power is what your Microsoft Teams Contact Center needs to shine the brightest. Discover why in 5 actionable points. Happy reading!Download
Brochure Blog
Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
Intuitive, powerful, and easy to use, Imagicle Attendant Console for Microsoft Teams makes call handling a piece of cake. Discover more in the brochure!
Products Blog
Call Recording: Adding Compliance to Microsoft Teams Contact Centers
Call Recording: Adding Compliance to Microsoft Teams Contact Centers
Your basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help.