Next-level contact management.

Centralized and synchronized, Imagicle Contact Manager allows you to manage company directories smoothly, granting Click to Call and Caller ID features.

Manage company directories like never before.

All your contacts in a single place.

Unlimited internal, external, personal, or even group directories, centralized and synchronized in your daily tools.

Get more from your everyday tools.

Perfectly integrated with our Attendant Console, Cisco Jabber, Webex, and Finesse; Cisco Phones, and Microsoft Teams.

Know who’s calling and greet them by name.

Answer every call by greeting your caller with their name, thanks to the Caller ID feature.

Speed Dials, Click to Call, Fast Search.

Improve your call activity with short numbers, click to call, and advanced search to find and call contacts right away.

Tailored to your needs.

Customize your directories with up to 10 custom fields to simplify and speed up your contact search activity.

Integrated with your CRM/ERP.

Import and sync all your external sources such as Salesforce.com, Dynamics, ODBC, Exchange, Lotus Notes, Excel, LDAP, etc.

For Enterprises

All the must-have apps for your UC platforms: one suite, one server, one support, one experience. Always up-to-date and suitable for every company, On-Prem or Cloud.
Cloud On-Prem

For Service Providers

Complete your UCaaS offer with all the services your customers need. You can have the Imagicle UC Suite running on the Imagicle Cloud or hosted in your DCs.
Cloud Hosted
Try Contact Manager
We'll show you the best purchase options for your business, with perpetual licenses or subscriptions.

Details that make the difference.

A trusted friend for your collaboration tools.

With the Imagicle Contact Manager gadgets you can access all your internal/external contacts, and add global click-to-call and Caller ID to all your calls directly through Cisco Jabber desktop/mobile, Cisco Webex and Finesse, Cisco phones, Microsoft Teams, and more.

Contact Manager + Attendant Console: a perfect match!

Get the most out of your Attendant Console by integrating Imagicle Contact Manager with Caller ID, VIP, and Smart numbers in a flash. Moreover, you’ll be able to add a new contact or modify/delete/save your contacts in personal or shared directories.

Personal or public contact? Your choice.

All your directories can be connected and synchronized to Imagicle Contact Manager, even your personal one. And, if you need to add a new contact you can easily decide in which directory to add them, whether it is a specific group/department or a private directory only you will see.

Make it perfect with other Imagicle Solutions.

Imagicle Contact Manager is perfectly integrated with Digital Fax to send faxes from the web portal using the same directory of your phone, Advanced Queueing with Caller ID information and VIP, and Call Recording with Caller ID displayed in the recording details.

Your contact search, faster.

Do you have a specific contact in mind? Well, a good directory service should retrieve that contact as fast as possible. With the Full-Text Search engine, specifically designed to provide high performances and speed up daily operations, you can search among more than 2M contacts, getting the result in less than a second.

Take your directories everywhere.

Imagicle Contact Manager allows you to find the right contact even if you’re away from your office or desk. Thanks to the Imagicle Gadgets you can enjoy all the features from your smartphone and tablet with the same user experience you have in your daily office job.
Shall we arrange a demo?
We'll guide you through the benefits of Imagicle Contact Manager.

Get the most out of it.

Imagicle Contact Manager is often used in combination with these solutions.
Attendant Console - Centralino Telefonico

Attendant Console

Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.

Learn More

Digital Fax

Virtualize fax management: send faxes from email, web, and mobile. Save on materials and maintenance and help the planet.

Learn More

Call Recording

Record 100% of calls, start/stop, skip sensitive information, get detailed reports and comply with data regulations.

Learn More
Advanced Services

Advanced Services

Rely on a dedicated team to facilitate configuration and integrations.
ImagicleCare

ImagicleCare

Choose the best plan for your business and get the support you need in 7 languages.

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote

Contact Manager Tech Specs.

All the technical specifications you need to work with Imagicle at best.

Compatible calling platforms.

What calling platforms is Contact Manager compatible with?

Platforms listed in the following table have been verified for operation with the product. Imagicle solutions are based on technological standards and therefore operate with many of the most commonly used systems on the market. Should your system not be listed, please contact our technical department to check interoperability. Cloud Connector, Office365 and Teams are currently not supported.

ProducerSystemReleaseCertificationsNotes
Alcatel - LucentOmniPCX Enterprise9.x-10.xDirectories access available only from Attendant Console- web portal and mobile app. No Services available from IP Phones.
Alcatel - LucentOmniPCX Office7.x- 8.x- 9.x- 10.xDirectories access available only from web portal and mobile app. No Services available from IP Phones.
Avaya-NortelCommunication Manager - Aura6.x-7.x-8.xDirectories access available only from Attendant Console- web portal and mobile app. Access from IP Phones available on a project base. Please contact Imagicle for further details.
Avaya-NortelIP OfficeDirectories access available only from Desktop CTI console- web portal and mobile app. No Services available from IP Phones.
BroadsoftBroadworksDirectories access available only from Attendant Console- web portal and mobile app. No Services available from IP Phones.
CISCOHCS8.6- 9.x- 10.x- 11.x-12.x-14.xCisco Compatible
CISCOUnified Communications Manager (Included Webex Calling Dedicated)7.x- 8.x- 9.x- 10.x- 11.x- 12.x-14.xCisco Compatible
CISCOUnified Communications Manager Business Edition 60008.6- 9.x- 10.x- 11.x-12.x-14.xCisco Compatible
CISCOUnified Communications Manager Business Edition 70008.6- 9.x- 10.x- 11.x-12.x-14.xCisco Compatible
CISCOUnified Communications Manager Express7.x- 8.x- 9.x-10.x-11.x-12.x-14.xCaller ID not available
CISCOWebex Calling Multi-TenantCaller ID available for calls coming from Imagicle queues only. Directories access from Webex Desktop client- web portal and Attendant Console
MicrosoftMS-Teams - Skype for Business Server 2015/2019Directories access available only from Attendant Console- MS-Teams client- web portal and mobile app. No Services available from SFB clients.
MaticMindMonkeyVoice2.00Directories access available only from Attendant Console- web portal and mobile app. No Services available from IP Phones.

What endpoints is Contact Manager compatible with?

ProductProducerPhoneCertificationsNotes
Contact ManagerCISCO6921 - 6941 - 6945 - 6961
Contact ManagerCISCO7800 seriesFast-Search compatibility for 7811- 7821- 7841- 7861
Contact ManagerCISCO7911 - 7911G - 7912 - 7921 - 7921 - 7921G - 7922 - 7925G - 7925G-EX - 7926G - 7931 - 7931G - 7940 - 7941 - 7941G - 7941G-GE - 7942 - 7942G - 7945 - 7945G - 7960 - 7961 - 7961G - 7961G-GE - 7962 - 7962G - 7965 - 7965G - 7970 - 7970G - 7971G-GE - 7975 - 7975GFast-Search compatibility for 7911G- 7921G- 7925G- 7925G-EX- 7926G- 7931G- 7941G- 7941G-GE- 7942G- 7945G- 7961G- 7961G-GE- 7962G- 7965G- 7970G- 7971G-GE- 7975G
Contact ManagerCISCO8800 seriesFast-Search compatibility for 8841- 8851.
Other models under investigation.
Contact ManagerCISCO8941 - 8945 - 8961Fast-Search compatible
Contact ManagerCISCO9951 - 9971Fast-Search compatible
Contact ManagerCISCOIP CommunicatorFast-Search compatible
Contact ManagerCISCODX650 - DX80 - DX70Using UDS- only in contact separation scenarios- only for internal contacts
Contact ManagerCISCOWebex Desktop Client- Jabber Desktop and Jabber Mobile ClientsAccess to directories through Imagicle Contacts Gadget
Contact ManagerCISCOFinesse web clientAccess to directories through Imagicle Contacts Finesse Gadget
Contact ManagerMICROSOFTMS-Teams Desktop and Mobile clientAccess to directories through Imagicle Contacts App
Check what requirements you need to satisfy to deploy in production or test in your lab.
Shall we arrange a demo?
We'll guide you through the benefits of Imagicle Contact Manager.
Advanced Services

Advanced Services

Rely on a dedicated team to facilitate configuration and integrations.
ImagicleCare

ImagicleCare

Choose the best plan for your business and get the support you need in 7 languages.

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote

Dedicated webinars.

  • EN Thu. 7 Jul 11:30 AM CEST RegisterRegister
    WEBINAR - Release
    30’
    Imagicle Conversational AI. Your new superpower.
    Discover the new platform that automates conversations by integrating chat and voice channels with virtual and human agents to improve CX and EX.
  • EN Thu. 14 Jul 11:30 AM CEST RegisterRegister
    WEBINAR - Release
    30’
    Imagicle for Microsoft Teams. Enriched integrations.
    Call Analytics ready to monitor and analyze even external calls, automatic user sync from Azure ID to the Cloud Suite and an outstanding Conversational AI.
  • EN Tue. 12 Jul 11:30 AM CEST RegisterRegister
    WEBINAR - Release
    30’
    Imagicle for Webex Calling. Empowered integration.
    Digital Fax, 100% integrated with Webex Calling and 100% cloud-based. Automatic user sync from Azure ID to the Cloud Suite and much more.

We love answering your questions.

Yes! With the optional meta connector, you can create different directories and synchronize them with external sources like your ERP or CRM, but also via LDAP.

It can handle an unlimited number directories and contacts, with different visibilities according to the type of user. It doesn’t impact performances, nor licensing.

Yes! You can search or call a contact from any device: Jabber, Webex, Attendant Console, Cisco Finesse, Microsoft Teams, and more! And if you’re using the Attendant Console, you will always know who’s calling and leverage advanced functionalities like CRM pop-up and VIP priorities.

Yes, Contact Manager supports contact segregation, with multi-tenant support. You can have a specific directory for one user or department that no one else can see.

Because Contact Manager adds 2 important features: lock-up of PSTN callers (on IP Phone, Jabber, and Webex) and the possibility to create unlimited department, personal, and corporate directories.

Get the most out of it.

Imagicle Contact Manager is often used in combination with these solutions.
Attendant Console - Centralino Telefonico

Attendant Console

Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.

Learn More

Digital Fax

Virtualize fax management: send faxes from email, web, and mobile. Save on materials and maintenance and help the planet.

Learn More

Call Recording

Record 100% of calls, start/stop, skip sensitive information, get detailed reports and comply with data regulations.

Learn More

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote