Imagicle for Webex

Attendant
Console

Advanced
Queueing

Auto
Attendant

Call
Recording

Screen
Recording

Voice
Analytics

Digital
Fax

Call
Analytics

Imagicle UCX Suite natively integrates with Webex Calling Multi-Tenant and Dedicated Instance via an easy configuration in Control Hub, providing a unified and elevated user experience.

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Call Recording

100% cloud and complete with Voice Analytics and Screen Recording, this is the most comprehensive choice for capturing all Webex Calling conversations with pause/resume. It complies with regulations such as GDPR, HIPAA, PCI-DSS, MiFID II and others. Configuration and management are easy thanks to direct integration with Control Hub, accessible from any Webex Calling region. Additionally, recordings can be easily accessed from the Webex app.

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Digital Fax

Imagicle Digital Fax, 100% software-based, is the ONLY virtual fax server available in Control Hub and fully integrated with Webex Calling Multi-Tenant and Dedicated Instance. The direct connection with Control Hub allows faxing regardless of your PSTN (including Cisco PSTN) with a quick configuration and easy access to faxes from the Webex App.

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Attendant Console

Complete with Advanced Queueing and Auto Attendant services, Imagicle Attendant Console is the ONLY Cloud operator console fully integrated with Webex Calling Multi-Tenant and Dedicated Instance, but also Cisco UCM, HCS, and BroadWorks even in mixed environments.

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Call Analytics

Able to extend the Control Hub built-in reporting tool with +50 reports to analyze your Webex Calling telephone traffic and costs in real-time, regardless of your PSTN. Plus, it lets you easily monitor your Hunt Groups with customizable reports. Ready for hybrid and mixed environments.

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Stop reading, start watching.

The Imagicle for Webex Calling Virtual Roadshow is available on-demand. Learn about all the apps in a virtual session and enhance your Webex Calling.

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Sync your users' list the easiest way.

Thanks to the Imagicle Cloud synchronization capabilities, your Imagicle UCX Cloud Suite will be automatically synchronized with your Webex Control Hub users list. Keeping your list updated has never been easier!

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Webex Single Sign-On. Simplified access, increased security.

Use your Webex credentials to access the Imagicle apps. Get increased security and ease of use with a single, secure login for all Imagicle apps, for each user and device, granting the same experience everywhere.