Imagicle applications for Webex Calling.
Attendant
Console
Advanced
Queueing
Auto
Attendant
Call
Recording
Screen
Recording
Voice
Analytics
Digital
Fax
Call
Analytics
Call Recording
100% cloud and complete with Voice Analytics and Screen Recording, this is the most comprehensive choice for capturing all Webex Calling conversations with pause/resume. It complies with regulations such as GDPR, HIPAA, PCI-DSS, MiFID II and others. Configuration and management are easy thanks to direct integration with Control Hub, accessible from any Webex Calling region. Additionally, recordings can be easily accessed from the Webex app.
DISCOVER MOREDigital Fax
Imagicle Digital Fax, 100% software-based, is the ONLY virtual fax server available in Control Hub and fully integrated with Webex Calling Multi-Tenant and Dedicated Instance. The direct connection with Control Hub allows faxing regardless of your PSTN (including Cisco PSTN) with a quick configuration and easy access to faxes from the Webex App.
DISCOVER MOREAttendant Console
Complete with Advanced Queueing and Auto Attendant services, Imagicle Attendant Console is the ONLY Cloud operator console fully integrated with Webex Calling Multi-Tenant and Dedicated Instance, but also Cisco UCM, HCS, and BroadWorks even in mixed environments.
DISCOVER MORECall Analytics
Able to extend the Control Hub built-in reporting tool with +50 reports to analyze your Webex Calling telephone traffic and costs in real-time, regardless of your PSTN. Plus, it lets you easily monitor your Hunt Groups with customizable reports. Ready for hybrid and mixed environments.
DISCOVER MORESync your users' list the easiest way.
Thanks to the Imagicle Cloud synchronization capabilities, your Imagicle UCX Cloud Suite will be automatically synchronized with your Webex Control Hub users list. Keeping your list updated has never been easier!
DISCOVER MOREWebex Single Sign-On. Simplified access, increased security.
Use your Webex credentials to access the Imagicle apps. Get increased security and ease of use with a single, secure login for all Imagicle apps, for each user and device, granting the same experience everywhere.
READ MOREWhat's new in the Imagicle + Webex world?
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Event NewsImagicle for Webex Calling – Virtual RoadshowThe ultimate event to empower your communications. 100% online and free. -
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WEBINAR - Release45’Summer ’23 – Call Analytics for Webex Calling MT: new reporting features.Discover how Imagicle Call Analytics empowers your Webex Calling MT experience with new reports. -
Event BlogA complete Cloud Suite from Imagicle enhancing your Webex Calling experience.Discover all the Imagicle news presented at Cisco Live EMEA 2023.
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Products BlogNew Customer Service Analytics for Webex Calling Multi-Tenant.Explore Imagicle's new reports for Webex Calling, optimizing Customer Service with comprehensive call analytics.