Imagicle for Webex

Attendant
Console

Advanced
Queueing

Auto
Attendant

Call
Recording

Screen
Recording

Voice
Analytics

Digital
Fax

Call
Analytics

The Imagicle UCX Suite natively integrates with both Webex Calling Multi-Tenant and Dedicated Instance, granting easy configuration and management from the Control Hub and an elevated user experience.

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Call Recording

100% Cloud-based, the most complete and compliant Call Recording with Voice Analytics and Screen Recording to capture all your Webex Calling conversations with pause/resume, meeting all security regulations (GDPR, HIPAA, PCI-DSS, MiFID II, and more). It allows easy configuration and management directly in Control Hub in any Webex Calling region and seamless access to recordings from the Webex App.

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Digital Fax

Imagicle Digital Fax, 100% software-based, is the ONLY virtual fax server available in Control Hub and fully integrated with Webex Calling Multi-Tenant and Dedicated Instance. The direct connection with Control Hub allows faxing regardless of your PSTN (including Cisco PSTN) with a quick configuration and easy access to faxes from the Webex App.

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Attendant Console

Complete with Advanced Queueing and Auto Attendant services, Imagicle Attendant Console is the ONLY Cloud operator console fully integrated with Webex Calling Multi-Tenant and Dedicated Instance, but also Cisco UCM, HCS, and BroadWorks even in mixed environments.

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Call Analytics

The ONLY Call Analytics able to extend the Control Hub built-in reporting tool with +50 reports to analyze your Webex Calling telephone traffic and costs in real-time, regardless of your PSTN. Plus, easily monitor your Hunt Groups with customizable reports. Ready for hybrid and mixed environments.

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Shall we organize a demo?

We'll guide you through the benefits of the Imagicle integrations for Webex Calling.

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Sync your users' list the easiest way.

Thanks to the Imagicle Cloud synchronization capabilities, your Imagicle UCX Cloud Suite will be automatically synchronized with your Webex Control Hub users list. Keeping your list updated has never been easier!

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Webex Single Sign-On. Simplified access, increased security.

Use your Webex credentials to access the Imagicle apps. Get increased security and ease of use with a single, secure login for all Imagicle apps, for each user and device, granting the same experience everywhere.