Easily configure your Call Recording inside Control Hub and manage every step of voice recording directly from the Webex App, both for Multi-Tenant and Dedicated Instance.
Record Webex calls securely and reliably, anytime and anywhere.
Capture your Webex Calling conversations.
Call Recording, 100% Cloud, records on Webex Calling Desk Phones, Webex App and Webex Go, supporting internal and external calls in Always On and On Demand modes with Pause/Resume.
Compliance recording and quality assurance.
Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA.
Natively integrated with Webex Calling.
Configure Call Recording directly on Control Hub in any Webex Calling region, for a seamless and frictionless configuration and UX.
Coaching and training. Realize value from your interactions.
Leverage recorded calls as an effective way to train and coach agents and elevate customer experience.
Better with Voice Analytics and Screen Recording.
Get detailed reports across your organization. Plus, get an extensive analysis of what happened during calls thanks to Voice Analytics and Screen Recording.
Seamless access to recordings from your Webex App.
Access recordings from the web portal or directly on the Webex App through the exclusive gadget.
Capture your Webex Calling conversations.
Call Recording, 100% Cloud, records on Webex Calling Desk Phones, Webex App and Webex Go, supporting internal and external calls in Always On and On Demand modes with Pause/Resume.
Compliance recording and quality assurance.
Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA.
Natively integrated with Webex Calling.
Configure Call Recording directly on Control Hub in any Webex Calling region, for a seamless and frictionless configuration and UX.
Coaching and training. Realize value from your interactions.
Leverage recorded calls as an effective way to train and coach agents and elevate customer experience.
Better with Voice Analytics and Screen Recording.
Get detailed reports across your organization. Plus, get an extensive analysis of what happened during calls thanks to Voice Analytics and Screen Recording.
Seamless access to recordings from your Webex App.
Access recordings from the web portal or directly on the Webex App through the exclusive gadget.
Imagicle vs. Dubber
Resources.
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Products BlogEnsuring Compliance and Exceeding Customer Expectations with Call RecordingImprove customer service, enhance agent training, and maintain compliance across various sectors.
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EN
Watch
WEBINAR - Release45’Call Recording: global availability for Webex Calling MT – Summer Release ENGImagicle Call Recording is now globally available for your Webex Calling Multi-Tenant. -
Download
Brochure BlogImagicle applications for your Webex Calling.Download the brochure and improve your Webex Calling experience.
Call Recording Tech Specs.
Imagicle Call Recording for Webex Calling – Architecture Diagram.
It leverages native regional Webex DC integration with regional Imagicle DC
Configuration from Control Hub – How to.
Learn how to configure Imagicle Call Recording in Control Hub with this video tutorial.
It's your turn! Give it a try!
From the ImagicleBeat blog.
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Products BlogEnsuring Compliance and Exceeding Customer Expectations with Call RecordingImprove customer service, enhance agent training, and maintain compliance across various sectors.
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Products BlogImagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
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Products BlogVoice Analytics: AI and use cases to elevate customer satisfaction.Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.
Dedicated webinars.
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EN
Watch
WEBINAR - Release45’Call Recording: global availability for Webex Calling MT – Summer Release ENGImagicle Call Recording is now globally available for your Webex Calling Multi-Tenant. -
IT
Watch
WEBINAR - Release45’Call Recording: disponibilità globale per Webex Calling Multi-Tenant – Summer Release ITAScopri come Imagicle Call Recording sia ora disponibile in tutto il mondo per Webex Calling Multi-Tenant.
Find out more!
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Watch
Event NewsImagicle for Webex Calling – Virtual RoadshowThe ultimate event to empower your communications. 100% online and free. -
Event BlogHow Imagicle Made Waves at Cisco Impact 2023What happened at Booth 23 of Cisco Impact '23? New integrations for Webex Calling, speeches, and more. Find out!
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Event BlogUnveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023Cisco and Imagicle partnered up to bring the best tech innovations to WebexOne 2023. Get a preview.