Attendant Console
Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.
Learn MoreAdvanced Queueing
Improve incoming call management, optimize resources, reduce customer waiting time and welcome your customers at best.
Learn MoreAuto Attendant
Design your answer menu and define behaviours and settings. Managing automatic call answering has never been easier.
Learn MoreConversational AI
Automate conversations through natural interactions and integrate chat and voice channels with virtual and human agents.
Learn MoreManager Assistant
Imagicle Manager Assistant allows companies and teams to manage their call flows and reachability simply and intuitively.
Learn MoreCall Recording
Record 100% of calls, start/stop, skip sensitive information, get detailed reports and comply with data regulations.
Learn MoreVoice Analytics
AI-powered add-on of Imagicle Call Recording to get transcripts and sentiment analysis of your conversations.
Learn MoreContact Manager
Synchronize your contacts among multiple directories. Enable click to call and welcome your customers by name with the Caller ID.
Learn MoreCall Analytics
Monitor and analyze your calls, allocate costs, check resources’ adoption, run reports and make data-driven decisions.
Learn MoreDigital Fax
Virtualize fax management: send faxes from email, web, and mobile. Save on materials and maintenance and help the planet.
Learn MoreHotel Services
Make a difference in your hotel's customer experience: wake-up calls, voicemail, call billing, room status, and much more.
Learn MoreAll the apps
Discover the full set of Imagicle Cloud and Cloud-connected UC apps ready to take your communications and collaborations to the next level.
Discover the SuiteEasily integrate with the things you already use and love.
Use pre-built integrations or build your own custom integrations using our secure developer API.
Learn MoreWhat's up?
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Products BlogVoice Analytics. Enriched with brand-new widgets and alarms.Our Voice Analytics is enriched with new, fantastic features for supervisors. Discover them all!
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Products BlogCall Analytics for Microsoft Teams. An even more powerful integration.Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
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Products BlogCloud or Dedicated Cloud. What’s best?You're migrating to the Cloud and you need to choose between a public or private instance? This article will help you.
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Products BlogConversational AI. The future of customer service is here.Discover the new Voice Analytics dashboard to enhance awareness and strategic use of data for supervisors.
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