Imagicle UCX Suite

Your communications faster, smarter, easier.
Discover UCX Cloud Suite
Imagicle UCX Suite
Discover UCX Cloud Suite
Attendant Console

Attendant Console

Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.

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Advanced Queueing

Advanced Queueing

Improve incoming call management, optimize resources, reduce customer waiting time and welcome your customers at best.

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Auto Attendant

Auto Attendant

Design your answer menu and define behaviours and settings. Managing automatic call answering has never been easier.

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Conversational AI

Conversational AI

Automate conversations through natural interactions and integrate chat and voice channels with virtual and human agents.

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Manager Assistant

Manager Assistant

Allows companies and teams to manage their call flows and reachability simply and intuitively.

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Call Recording

Call Recording

Record 100% of calls, start/stop, skip sensitive information, get detailed reports and comply with data regulations.

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Voice Analytics

Voice Analytics

AI-powered add-on of Imagicle Call Recording to get transcripts and sentiment analysis of your conversations.

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Contact Manager

Contact Manager

Synchronize your contacts among multiple directories. Enable click to call and welcome your customers by name with the Caller ID.

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Call Analytics

Call Analytics

Monitor and analyze your calls, allocate costs, check resources’ adoption, run reports and make data-driven decisions.

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Digital Fax

Digital Fax

Virtualize fax management: send faxes from email, web, and mobile. Save on materials and maintenance and help the planet.

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Hotel Services

Hotel Services

Make a difference in your hotel's customer experience: wake-up calls, voicemail, call billing, room status, and much more.

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All the apps

All the apps

Discover the full set of Imagicle Cloud and Cloud-connected UC apps ready to take your communications and collaborations to the next level.

Discover the Suite
Attendant Console

Attendant Console

Advanced Queueing

Advanced Queueing

Auto Attendant

Auto Attendant

Conversational AI

Conversational AI

Manager Assistant

Manager Assistant

Call Recording

Call Recording

Voice Analytics

Voice Analytics

Contact Manager

Contact Manager

Call Analytics

Call Analytics

Digital Fax

Digital Fax

Hotel Services

Hotel Services

All the apps

All the apps

Easily integrate with the things you already use and love.

Easily integrate with the things you already use and love.

Use pre-built integrations or build your own custom integrations using our secure developer API.

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For Enterprises

All the must-have apps for your UC platforms: one suite, one server, one support, one experience. Always up-to-date and suitable for every company, On-Prem or Cloud.
Cloud On-Prem

For Service Providers

Complete your UCaaS offer with all the services your customers need. You can have the Imagicle UCX Suite running on the Imagicle Cloud or hosted in your DCs.
Cloud Hosted

What's up?

  • DownloadDownload
    Brochure Blog
    The future, today. Imagicle Conversational AI.
    Learn about market trends and changes and how Conversational AI helps your business with some practical use cases.
  • EN WatchWatch
    WEBINAR - Release
    45’
    Spring ’23 – Call Recording and Call Analytics for Webex Calling Multi-Tenant.
    Discover all the updates included in Spring Release '23.
  • Products Blog
    Imagicle Screen Recording. Your ally to enhance customer eXperience.
    Discover the new Imagicle Screen Recording, the Call Recording add-on that records agents’ on-screen activities during calls
  • Products Blog
    Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
    Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
    • We are Imagicle
    We are Imagicle
    Founded in 2010 and part of the Zucchetti Group, Imagicle is headquartered in Italy and has wholly-owned subsidiaries in Dubai, Miami, Riyadh, and France. The company designs and develops applications to help companies streamline communications througha full set of Cloud or Cloud-connected UC apps into one suite, empowered with AI and Conversational experiences. Our goal is to build an outstanding experience around the customer’s needs, from products to dedicated services, with a team of more than 100 happy people, a support service rated 9.8, and an advanced services team ready to assist customers in the most complex environments.
    Always with a smile.
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