Enjoy a tailor-made integration to answer, transfer, park, overall handle your Microsoft Teams calls professionally and easily.
The easiest way to handle Microsoft Teams calls.
Tailor-made integrations.
Works with both MS Teams client and Desk Phones, allowing any user to achieve fast, professional call handling, even and especially when call volumes are high.
At your fingertips.
Answering, transferring and parking, camp-on to fully manage calls in the easiest and smartest way possible from a single interface.
A complete Customer Service.
Leverage Advanced Queueing and Auto Attendant to bring automation into queue and IVR management for your MS Teams calls - even for PBX & PSTN calls.
Retrieve any contact.
Leverage the integration with Contact Manager and find any contact, internal or external, at a glance. Enjoy Caller ID to always know who’s calling.
Your colleague list, always updated.
Thanks to the automatic users synch from Azure AD, your updated list of colleagues is displayed in a blink of an eye directly from your Attendant Console.
Anywhere you want.
Supports hybrid and smart working models, with special features for visually impaired users if needed.
Tailor-made integrations.
Works with both MS Teams client and Desk Phones, allowing any user to achieve fast, professional call handling, even and especially when call volumes are high.
At your fingertips.
Answering, transferring and parking, camp-on to fully manage calls in the easiest and smartest way possible from a single interface.
A complete Customer Service.
Leverage Advanced Queueing and Auto Attendant to bring automation into queue and IVR management for your MS Teams calls - even for PBX & PSTN calls.
Retrieve any contact.
Leverage the integration with Contact Manager and find any contact, internal or external, at a glance. Enjoy Caller ID to always know who’s calling.
Your colleague list, always updated.
Thanks to the automatic users synch from Azure AD, your updated list of colleagues is displayed in a blink of an eye directly from your Attendant Console.
Anywhere you want.
Supports hybrid and smart working models, with special features for visually impaired users if needed.
Resources.
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DownloadBrochure BlogImagicle applications for Microsoft Teams.Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
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Products BlogCall Analytics for Microsoft Teams. An even more powerful integration.Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
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EN VerWEBINAR - Sales Lab45’Enrich MS Teams with ImagicleDiscover how to add value to MS' Teams offer with the Imagicle Applications,generate more revenues and boost your sales.