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Wed. 11 Jun
11:30 AM CEST
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11:30 AM CEST
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WEBINAR - Release
AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
Call Recording
Elevate recording calls on Microsoft Teams.
The most secure and comprehensive call recording for compliance, training & productivity on your Microsoft Teams.
Record easily, securely, intuitively.
Choose your recording mode.
Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by user, and forget about it.
Browse from the MS Teams client.
Start/Stop, Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.
Certified for MS Teams.
Call Recording is recognized as a Policy-based recording solutions certified for Microsoft Teams, proving Imagicle meets Microsoft's rigorous standards.
Compliance and quality assurance.
Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA. Recording filters in the flow, to avoid recording specific calls & meetings providing even stronger compliance.
Flexible deployment.
Possibility of implementation directly on Customer Azure (self-hosted) for specific requirements
For reporting, coaching, and training.
Get detailed reports about call recording usage across your organization, and leverage Voice Analytics for AI recording analysis as an effective way to train and coach agents and elevate customer experience.
Choose your recording mode.
Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by user, and forget about it.
Browse from the MS Teams client.
Start/Stop, Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.
Certified for MS Teams.
Call Recording is recognized as a Policy-based recording solutions certified for Microsoft Teams, proving Imagicle meets Microsoft's rigorous standards.
Compliance and quality assurance.
Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA. Recording filters in the flow, to avoid recording specific calls & meetings providing even stronger compliance.
Flexible deployment.
Possibility of implementation directly on Customer Azure (self-hosted) for specific requirements
For reporting, coaching, and training.
Get detailed reports about call recording usage across your organization, and leverage Voice Analytics for AI recording analysis as an effective way to train and coach agents and elevate customer experience.
Want to see Call Recording in action?
Book a demo with one of our specialist who will guide you through the functionalities and benefits.
Resources.
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EN Wed. 11 Jun 11:30 AM CESTRegister
WEBINAR - Release45’AI-Powered Contact Center Solutions for MS Teams. (EMEAR)Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
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Download
Brochure BlogElevate your Microsoft Teams experience with AI-enhanced Imagicle appsElevate your Microsoft Teams experience with AI-enhanced Imagicle appsMicrosoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era. -
Products BlogCall Recording: Adding Compliance to Microsoft Teams Contact CentersCall Recording: Adding Compliance to Microsoft Teams Contact CentersYour basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help.
EN
Wed. 11 Jun
11:30 AM CEST
Register
Register
WEBINAR - Release
45’
AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
Download
Brochure Blog
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Microsoft Teams: from calling platform
to a 360-degree tool to handle your
communications in the new digital era.
Products Blog
Call Recording: Adding Compliance to Microsoft Teams Contact Centers
Call Recording: Adding Compliance to Microsoft Teams Contact Centers
Your basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help.
From the ImagicleBeat blog.
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Download
Brochure BlogMake your Teams Contact Center compliant with Call RecordingMake your Teams Contact Center compliant with Call RecordingSecure, compliant, and seamlessly integrated, Imagicle Call Recording for Microsoft Teams ensures your contact center meets the highest standards. Discover more in the brochure!
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Products BlogCall Recording: Adding Compliance to Microsoft Teams Contact CentersCall Recording: Adding Compliance to Microsoft Teams Contact CentersYour basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help.
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Products BlogWhy Microsoft Teams is so successful and how Imagicle completes itWhy Microsoft Teams is so successful and how Imagicle completes itDiscover why Microsoft Teams is so loved by users and how Imagicle can further improve its UCaaS superpowers.
Download
Brochure Blog
Make your Teams Contact Center compliant with Call Recording
Make your Teams Contact Center compliant with Call Recording
Secure, compliant, and seamlessly integrated, Imagicle Call Recording for Microsoft Teams ensures your contact center meets the highest standards. Discover more in the brochure!
Products Blog
Call Recording: Adding Compliance to Microsoft Teams Contact Centers
Call Recording: Adding Compliance to Microsoft Teams Contact Centers
Your basic call recording isn't enough to provide compliance in your Microsoft Teams Contact Center, but Imagicle can help.
Products Blog
Why Microsoft Teams is so successful and how Imagicle completes it
Why Microsoft Teams is so successful and how Imagicle completes it
Discover why Microsoft Teams is so loved by users and how Imagicle can further improve its UCaaS superpowers.
Dedicated webinars.
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EN Wed. 11 Jun 11:30 AM CESTRegister
WEBINAR - Release45’AI-Powered Contact Center Solutions for MS Teams. (EMEAR)Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
-
EN Tue. 17 Jun 11:00 AM EDTRegister
WEBINAR - Release45’AI-Powered Contact Center Solutions for MS Teams. (US)Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
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EN
Watch
WEBINAR - Release45’Brand new UCX Engage Advanced for MS Teams. (US)Join us in this webinar as we showcase the news related to the Advanced plan of Imagicle UCX Engage offer for Microsoft Teams.
EN
Wed. 11 Jun
11:30 AM CEST
Register
Register
WEBINAR - Release
45’
AI-Powered Contact Center Solutions for MS Teams. (EMEAR)
Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
EN
Tue. 17 Jun
11:00 AM EDT
Register
Register
WEBINAR - Release
45’
AI-Powered Contact Center Solutions for MS Teams. (US)
Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
EN
Watch
Watch
WEBINAR - Release
45’
Brand new UCX Engage Advanced for MS Teams. (US)
Join us in this webinar as we showcase the news related to the Advanced plan of Imagicle UCX Engage offer for Microsoft Teams.
Find out more!
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Download
Brochure BlogAttendant Console for Microsoft Teams – Discover the Easiest Teams Call HandlingAttendant Console for Microsoft Teams – Discover the Easiest Teams Call HandlingIntuitive, powerful, and easy to use, Imagicle Attendant Console for Microsoft Teams makes call handling a piece of cake. Discover more in the brochure!
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Download
Brochure BlogElevate your Microsoft Teams experience with AI-enhanced Imagicle appsElevate your Microsoft Teams experience with AI-enhanced Imagicle appsMicrosoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
-
Event Blog5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.Imagicle for Microsoft Teams Virtual Roadshow is the must-see event to supercharge Microsoft Teams with the Imagicle apps. Watch it again to catch up on the news.
Download
Brochure Blog
Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
Attendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
Intuitive, powerful, and easy to use, Imagicle Attendant Console for Microsoft Teams makes call handling a piece of cake. Discover more in the brochure!
Download
Brochure Blog
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Microsoft Teams: from calling platform
to a 360-degree tool to handle your
communications in the new digital era.
Event Blog
5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.
5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.
Imagicle for Microsoft Teams Virtual Roadshow is the must-see event to supercharge Microsoft Teams with the Imagicle apps. Watch it again to catch up on the news.It's your turn! Give it a try!
Get your 30-day free trial to test the Imagicle solution first-hand.
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