Elevate recording calls on Microsoft Teams.

The most secure and comprehensive call recording for compliance, training & productivity on your Microsoft Teams.

Record easily, securely, intuitively.

Choose your recording mode.

Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by person/department, and forget about it.

Browse and control from the MS Teams client.

Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.

Compliance recording and quality assurance.

Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA.

Satisfy your reporting needs.

Get detailed reports about call recording usage across your organization, schedulable via email.

Coaching and training.

Leverage recorded calls as an effective way to train and coach agents and elevate customer experience.

Better with Voice Analytics.

Discover Voice Analytics for a more complete analysis and a full usage of your Call Recording efforts.

Choose your recording mode.

Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by person/department, and forget about it.

Browse and control from the MS Teams client.

Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.

Compliance recording and quality assurance.

Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA.

Satisfy your reporting needs.

Get detailed reports about call recording usage across your organization, schedulable via email.

Coaching and training.

Leverage recorded calls as an effective way to train and coach agents and elevate customer experience.

Better with Voice Analytics.

Discover Voice Analytics for a more complete analysis and a full usage of your Call Recording efforts.

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Want to see Call Recording in action?
Book a demo with one of our specialist who will guide you through the functionalities and benefits.
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Resources.

  • EN WatchWatch
    WEBINAR - How to Lab
    40’
    Achieving Compliance & Quality with Call & Screen Recording and Voice Analytics (ENG).
    Join the webinar to explore the full potential of Imagicle Call Recording + Screen Recording and Voice Analytics.
  • DownloadDownload
    Brochure Blog
    Imagicle applications for Microsoft Teams.
    Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
  • Products Blog
    Call Analytics for Microsoft Teams. An even more powerful integration.
    Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
    • All resources

    Dedicated webinars.

    • EN WatchWatch
      WEBINAR - How to Lab
      40’
      Achieving Compliance & Quality with Call & Screen Recording and Voice Analytics (ENG).
      Join the webinar to explore the full potential of Imagicle Call Recording + Screen Recording and Voice Analytics.
    • EN WatchWatch
      WEBINAR - Release
      45’
      Call Recording: global availability for Webex Calling MT – Summer Release ENG
      Imagicle Call Recording is now globally available for your Webex Calling Multi-Tenant.
    • IT WatchWatch
      WEBINAR - Release
      45’
      Call Recording: disponibilità globale per Webex Calling Multi-Tenant – Summer Release ITA
      Scopri come Imagicle Call Recording sia ora disponibile in tutto il mondo per Webex Calling Multi-Tenant.
  • EN WatchWatch
    WEBINAR - How to Lab
    40’
    Achieving Compliance & Quality with Call & Screen Recording and Voice Analytics (ENG).
    Join the webinar to explore the full potential of Imagicle Call Recording + Screen Recording and Voice Analytics.
  • EN WatchWatch
    WEBINAR - Release
    45’
    Call Recording: global availability for Webex Calling MT – Summer Release ENG
    Imagicle Call Recording is now globally available for your Webex Calling Multi-Tenant.
  • IT WatchWatch
    WEBINAR - Release
    45’
    Call Recording: disponibilità globale per Webex Calling Multi-Tenant – Summer Release ITA
    Scopri come Imagicle Call Recording sia ora disponibile in tutto il mondo per Webex Calling Multi-Tenant.
    • See all webinars

    Book your free demo.

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