Elevate recording calls on Microsoft Teams.

The most secure and comprehensive call recording for compliance, training & productivity on your Microsoft Teams.

Record easily, securely, intuitively.

Choose your recording mode.

Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by user, and forget about it.

Browse and control from the MS Teams client.

Start/Stop, Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.

Compliance recording and quality assurance.

Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA. Recording filters in the flow, to avoid recording specific calls & meetings providing even stronger compliance.

For reporting, coaching, and training.

Get detailed reports about call recording usage across your organization, schedulable via email. Leverage recorded calls as an effective way to train and coach agents and elevate customer experience.

Flexible deployment.

Possibility of implementation directly on Customer Azure (self-hosted) for specific requirements

Better with Voice Analytics.

Discover Voice Analytics for a more complete analysis and a full usage of your Call Recording efforts.

Choose your recording mode.

Always On, On Demand - it all depends on your business needs. Set it once, company-wide or differentiated by user, and forget about it.

Browse and control from the MS Teams client.

Start/Stop, Pause/resume an ongoing recording, browse, listen, delete, download your recordings directly from the client you use all day, everyday: Microsoft Teams. Or leverage the web client if needed.

Compliance recording and quality assurance.

Capture conversations securely to protect data and meet security regulations such as GDPR, MiFID II, PCI-DSS, and HIPAA. Recording filters in the flow, to avoid recording specific calls & meetings providing even stronger compliance.

For reporting, coaching, and training.

Get detailed reports about call recording usage across your organization, schedulable via email. Leverage recorded calls as an effective way to train and coach agents and elevate customer experience.

Flexible deployment.

Possibility of implementation directly on Customer Azure (self-hosted) for specific requirements

Better with Voice Analytics.

Discover Voice Analytics for a more complete analysis and a full usage of your Call Recording efforts.

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Resources.

  • Blog
    Summer release ’24: what’s new
    Summer release ’24: what’s new
  • EN SieheSiehe
    WEBINAR - How to Lab
    40’
    Achieving Compliance & Quality with Call & Screen Recording and Voice Analytics (ENG).
    Join the webinar to explore the full potential of Imagicle Call Recording + Screen Recording and Voice Analytics.
  • DownloadDownload
    Brochure Blog
    Imagicle applications for Microsoft Teams.
    Imagicle applications for Microsoft Teams.
    Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
    • Alle Ressourcen

    Book your free demo.

    We'll show you how it works and answer your questions.
    Request the demo

    It's your turn! Give it a try!

    Get your 30-day free trial to test the Imagicle solution first-hand.
    Request your free trial

    Do you want a quote?

    We'll show you the best purchase solution for your business.
    Request a quote

    From the ImagicleBeat blog.

  • Products Blog
    Ensuring Compliance and Exceeding Customer Expectations with Call Recording
    Ensuring Compliance and Exceeding Customer Expectations with Call Recording
    Improve customer service, enhance agent training, and maintain compliance across various sectors.
  • Products Blog
    Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
    Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
    Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
  • Products Blog
    Voice Analytics: AI and use cases to elevate customer satisfaction.
    Voice Analytics: AI and use cases to elevate customer satisfaction.
    Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.
    • Discover the blog

    Dedicated webinars.

    • EN SieheSiehe
      WEBINAR - How to Lab
      40’
      Achieving Compliance & Quality with Call & Screen Recording and Voice Analytics (ENG).
      Join the webinar to explore the full potential of Imagicle Call Recording + Screen Recording and Voice Analytics.
    • EN SieheSiehe
      WEBINAR - Release
      45’
      Call Recording: global availability for Webex Calling MT – Summer Release ENG
      Imagicle Call Recording is now globally available for your Webex Calling Multi-Tenant.
    • IT SieheSiehe
      WEBINAR - Release
      45’
      Call Recording: disponibilità globale per Webex Calling Multi-Tenant – Summer Release ITA
      Scopri come Imagicle Call Recording sia ora disponibile in tutto il mondo per Webex Calling Multi-Tenant.
  • EN SieheSiehe
    WEBINAR - How to Lab
    40’
    Achieving Compliance & Quality with Call & Screen Recording and Voice Analytics (ENG).
    Join the webinar to explore the full potential of Imagicle Call Recording + Screen Recording and Voice Analytics.
  • EN SieheSiehe
    WEBINAR - Release
    45’
    Call Recording: global availability for Webex Calling MT – Summer Release ENG
    Imagicle Call Recording is now globally available for your Webex Calling Multi-Tenant.
  • IT SieheSiehe
    WEBINAR - Release
    45’
    Call Recording: disponibilità globale per Webex Calling Multi-Tenant – Summer Release ITA
    Scopri come Imagicle Call Recording sia ora disponibile in tutto il mondo per Webex Calling Multi-Tenant.
    • See all webinars

    Find out more!

    Book your free demo.

    We'll show you how it works and answer your questions.
    Request the demo

    It's your turn! Give it a try!

    Get your 30-day free trial to test the Imagicle solution first-hand.
    Request your free trial

    Do you want a quote?

    We'll show you the best purchase solution for your business.
    Request a quote