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Microsoft Teams with Calling Plans
| UCX Suite | Cloud | Hosted | On-Prem |
|---|---|---|---|
| MS PSTN | Yes | - | - |
Microsoft Teams Integration
Integration with MS Teams based on PSTN options.
Imagicle UCX Cloud Suite
Cloud PSTN Op. Connect
Cloud PSTN Calling Plan
Attendant Console Pro/Ent.
Cloud PSTN Op. Connect
Yes (Available in Controlled Release)
Cloud PSTN Calling Plan
Yes (Available in Controlled Release)
Adv. Queueing - Auto Attendant
Cloud PSTN Op. Connect
Yes
Cloud PSTN Calling Plan
Yes
Digital Fax
Cloud PSTN Op. Connect
Yes(By leveraging a validated PSTN providers supporting direct fax termination to Imagicle Cloud)
Cloud PSTN Calling Plan
No
Contact Manager
Cloud PSTN Op. Connect
Yes
Cloud PSTN Calling Plan
Yes
Call Analytics
Cloud PSTN Op. Connect
Yes
Cloud PSTN Calling Plan
No
Call Recording
Cloud PSTN Op. Connect
Yes (Always-on only; Attendant Console buttons not working)
Cloud PSTN Calling Plan
Yes (Always-on only; Attendant Console buttons not working)
Works with
Attendant
Console
Advanced
Queueing
Auto
Attendant
Call
Recording
Contact
Manager
Digital
Fax
Works with
Attendant
Console
Advanced
Queueing
Auto
Attendant
Call
Recording
Contact
Manager