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Brochure
Why you Need an AI Contact Center and How to Build it
Microsoft Teams with Calling Plans
| UCX Platform | Cloud | Hosted | On-Prem |
|---|---|---|---|
| MS PSTN | Yes | - | - |
Microsoft Teams Integration
Integration with MS Teams based on PSTN options.
Imagicle UCX Cloud Platform
Cloud PSTN Op. Connect
Cloud PSTN Calling Plan
Attendant Console/Agent Console (UCX Engage)
Cloud PSTN Op. Connect
Cloud PSTN Calling Plan
Adv. Queueing - Auto Attendant
Cloud PSTN Op. Connect
Cloud PSTN Calling Plan
Digital Fax
Cloud PSTN Op. Connect
(By leveraging a validated PSTN providers supporting direct fax termination to Imagicle Cloud)
Cloud PSTN Calling Plan
Contact Manager
Cloud PSTN Op. Connect
Cloud PSTN Calling Plan
Call Analytics
Cloud PSTN Op. Connect
Cloud PSTN Calling Plan
Call Recording
Cloud PSTN Op. Connect
Cloud PSTN Calling Plan
Works with
Attendant
Console
Advanced
Queueing
Auto
Attendant
UCX
Engage
AI
Virtual
Receptionist
Call
Recording
Contact
Manager
Digital
Fax
Works with
Attendant
Console
Advanced
Queueing
Auto
Attendant
UCX
Engage
AI
Virtual
Receptionist
Call
Recording
Contact
Manager