“John Smith called. Hold on, I need to open the CRM and look up his information.”
Imagicle Attendant Console and Contact Manager’s integration with Salesforce will make sure you never say those words again. All the information you need will appear in front of you within seconds, whenever you decide.
Our Attendant Console will let you configure screen pop-up options to automatically open a contact card on Salesforce for numbers associated with Contact Manager contacts when the phone rings, after answering a call, or when the call ends. The pop-up will show you useful parameters such as calling number, name, date, etc. for internal calls and/or external calls.
This feature will help you to always be aware of who you’re talking to, to allow your sales team to save time, shape the conversation in the best possible way, and bring home some good deals. 😉