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Cisco UCME
| UCX Suite | Cloud | Hosted | On-Prem |
|---|---|---|---|
| Cisco UCME | 7.x →14.0 | 7.x →14.0 | 7.x → 14.0 |
| Attendant Console | |
| Advanced Queueing | |
| Auto Attendant | |
| Call Recording | |
| Voice Analytics | |
| Contact Manager | |
| Call Analytics | |
| Digital Fax |
*Call Recording only available for Cisco IOS 15.6(1)T or Cisco IOS XE 3.17S and above
Works with
Advanced
Queueing
Auto
Attendant
Call
Recording
Contact
Manager
Digital
Fax
Call
Analytics
Voice
Analytics
Works with
Advanced
Queueing
Auto
Attendant
Call
Recording
Contact
Manager
Digital
Fax
Call
Analytics