“John Smith called. Hold on, I need to open the ERP and look up his information.”
Imagicle Attendant Console’s integration with Microsoft Dynamics 365 will make sure you never say those words again.
All the information you need will appear in front of you within seconds, whenever you decide.
Our Attendant Console lets you configure screen pop-up options to automatically open a contact card on Microsoft Dynamics 365 when the phone rings, after answering a call, or when the call ends. The pop-up will show you useful parameters such as calling number, name, date, etc. for internal calls and/or external calls.
This feature will help you save time and always be aware of who you’re talking to, to allow your sales team to save time and shape the conversation in the best possible way.