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A closer look at the heart of Imagicle
Products
Blog
Pick up to 10 time zones for your Call Analytics reports.
Pick up to 10 time zones for your Call Analytics reports.
Clearer data analysis of call traffic, especially for organizations with (home) offices all over the world.
Products
Blog
Advanced Queueing. Increased performance and unlimited scalability.
Advanced Queueing. Increased performance and unlimited scalability.
How did we reach unlimited scalability for our Advanced Queueing solution? Click here to find out.
Products
Blog
Advanced Queueing. Increased performance and unlimited scalability.
Advanced Queueing. Increased performance and unlimited scalability.
How did we reach unlimited scalability for our Advanced Queueing solution? Click here to find out.
Products
Blog
Call Analytics: 2 new reports to make devices’ adoption effective.
Call Analytics: 2 new reports to make devices’ adoption effective.
Two brand new reports that will give you accurate insights about the usage of devices across your company, to optimize costs and resources.
Release
Blog
OAuth 2.0 support: Microsoft 365 native integration.
OAuth 2.0 support: Microsoft 365 native integration.
Discover OAuth 2.0, its benefits in terms of security and simplicity, and its use cases within the Imagicle UCX Suite.
Release
Blog
OAuth 2.0 support: Microsoft 365 native integration.
OAuth 2.0 support: Microsoft 365 native integration.
Discover OAuth 2.0, its benefits in terms of security and simplicity, and its use cases within the Imagicle UCX Suite.
Brochure
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Finance: how Imagicle apps turned 3 customers into happy customers.
Finance: how Imagicle apps turned 3 customers into happy customers.
The finance world faces a great deal of responsibility. Imagicle is here to help with smoothing operations. Find out how!
Products
Blog
Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
More than 2 years ago, I wrote a blog post comparing UCaaS and On-Premise UC. At that time, I couldn’t find a winner for this challenge. The final decision depended on the particular needs of each specific organization. Today, On-Prem deployment is still there, and (maybe?) it will be for a long time. Yet, the journey towards the Cloud has […]
Tech Specs
Blog
Imagicle contribution to Open Source: WireMock.GUI.
Imagicle contribution to Open Source: WireMock.GUI.
The Open Source world now has an Imagicle touch: discover WireMock.GUI, our internal tool written in TDD and developed by our R&D team that mocks the behavior of a web server.
Tech Specs
Blog
Imagicle contribution to Open Source: WireMock.GUI.
Imagicle contribution to Open Source: WireMock.GUI.
The Open Source world now has an Imagicle touch: discover WireMock.GUI, our internal tool written in TDD and developed by our R&D team that mocks the behavior of a web server.
Products
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The best of Winter Release 2021: cloud, security, integrations.
The best of Winter Release 2021: cloud, security, integrations.
UCX Cloud Suite, Call Analytics with Hunt Groups, Integrations, and more… Prepare to be amazed by Winter 2021.
People
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3 reasons why you should know Imagicle.
3 reasons why you should know Imagicle.
Whether you've known us for years or it's the first time you hear about us, here are 3 good reasons why you'll fall in love with us!
Products
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Attendant Console: native integration with Cisco BroadWorks.
Attendant Console: native integration with Cisco BroadWorks.
Discover our native integration with the world's leading cloud business communication platform, Cisco BroadWorks.
Products
Blog
Attendant Console: native integration with Cisco BroadWorks.
Attendant Console: native integration with Cisco BroadWorks.
Discover our native integration with the world's leading cloud business communication platform, Cisco BroadWorks.
Products
Blog
Call Analytics: boost your Customer Services with Hunt Groups reports.
Call Analytics: boost your Customer Services with Hunt Groups reports.
Ready to boost your Customer Service? The reports on Hunt Groups for Call Analytics will get the job done.
Products
Blog
Your Imagicle Attendant Console gets safer than ever.
Your Imagicle Attendant Console gets safer than ever.
The safety you are looking for is just a click away: brand new TLS certificates for your Attendant Console.
People
Blog
Welcome to Neverland. A new workplace concept.
Welcome to Neverland. A new workplace concept.
The transformation of the workplace and the surprising results of the surveys on employee preferences painted in the very guise of a fabulous story.
Products
Blog
Welcome to Neverland. A new workplace concept.
Welcome to Neverland. A new workplace concept.
The transformation of the workplace and the surprising results of the surveys on employee preferences painted in the very guise of a fabulous story.
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EN
Watch
WEBINAR - Sales Lab
45’
Partner Workshop: Imagicle AI Contact Center.
Access this on-demand webinar as we unveil the power of Imagicle AI Contact Center and upgrade your conversations with customers.
Security
Blog
Contact Center Compliance: The 2026 Guide
Contact Center Compliance: The 2026 Guide
Learn how to ensure contact center compliance with call recording, speech analytics, and AI tools. Reduce risk and improve customer experience.
Products
Blog
AI Receptionist: 7 Reasons Every Business Needs One Right Now
AI Receptionist: 7 Reasons Every Business Needs One Right Now
Discover how an AI receptionist improves customer service with 24/7 availability, zero missed calls, and smart automation for better efficiency.
Products
Blog
Improving Contact Center Quality and Compliance with Call Recording
Improving Contact Center Quality and Compliance with Call Recording
Discover how contact center call recording software like Imagicle improves quality, ensures compliance, and enhances customer experience.
EN
Watch
WEBINAR - Sales Lab
45’
Partner Workshop: Imagicle AI Contact Center.
Access this on-demand webinar as we unveil the power of Imagicle AI Contact Center and upgrade your conversations with customers.
Security
Blog
Contact Center Compliance: The 2026 Guide
Contact Center Compliance: The 2026 Guide
Learn how to ensure contact center compliance with call recording, speech analytics, and AI tools. Reduce risk and improve customer experience.
Products
Blog
AI Receptionist: 7 Reasons Every Business Needs One Right Now
AI Receptionist: 7 Reasons Every Business Needs One Right Now
Discover how an AI receptionist improves customer service with 24/7 availability, zero missed calls, and smart automation for better efficiency.
Products
Blog
Improving Contact Center Quality and Compliance with Call Recording
Improving Contact Center Quality and Compliance with Call Recording
Discover how contact center call recording software like Imagicle improves quality, ensures compliance, and enhances customer experience.