A closer look at the heart of Imagicle

  • Products Blog
    Call Deflection: Enhancing Customer Experience and Agent Productivity
    Learn how call deflection can make customer service more efficient and save everyone's time.
  • Use Case Blog
    Contact Center Optimization: 3 Essential Tips for Managers
    Contact Center Optimization: three tools to bring it to the next level and facilitate customer satisfaction and loyalty.
  • Use Case Blog
    Why Recording Call and Contact Center Calls Is Essential
    Unlock insights and elevate customer service with advanced call recording and analytics from Imagicle.
  • Products Blog
    Leveraging Call Analytics for Business Growth
    Explore the potential of Imagicle Call Analytics to boost your business efficiency, cost reduction, and regulatory compliance.
  • Products Blog
    Digitizing the Traditional with Imagicle Digital Fax
    Transform your business communication, reduce costs, and contribute to a more sustainable work environment.
  • Products Blog
    Ensuring Compliance and Exceeding Customer Expectations with Call Recording
    Improve customer service, enhance agent training, and maintain compliance across various sectors.
  • Products Blog
    How to empower customer service with Imagicle. 
    Learn how to empower agents and overall customer service with AI-powered technology and unified call management.
  • Products Blog
    New Customer Service Analytics for Webex Calling Multi-Tenant.
    Explore Imagicle's new reports for Webex Calling, optimizing Customer Service with comprehensive call analytics.
  • Event Blog
    Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
    Cisco and Imagicle partnered up to bring the best tech innovations to WebexOne 2023. Get a preview.
  • Products Blog
    Accueil téléphonique : 5 conseils pour renforcer la satisfaction du client
    Les clients s’attendent à un accueil téléphonique de qualité mené par une voix amicale à l’autre bout du fil. Mais comment l'optimiser?
  • Products Blog
    How Conversational AI brings Business Innovation for Customers and Workers
    Let's explore how Conversational AI brings business innovation, and effective implementation strategies.
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    Brochure Blog
    The most complete Call Recording solution for Webex Calling.
    Discover our comprehensive solution for capturing, storing, and retrieving all your business calls, complete with Voice Analytics and Screen Recording.
  • DownloadDownload
    Brochure Blog
    Imagicle Digital Fax for Webex Calling Case Studies
    Understand the practical applications and potential impact of Imagicle on your faxing experience. Download our brochure today.
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    Event Blog
    Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
    Registration for the Imagicle for Webex Calling Virtual Roadshow is officially open! Discover why you should attend.
  • Event Blog
    How Imagicle Made Waves at Cisco Impact 2023
    What happened at Booth 23 of Cisco Impact '23? New integrations for Webex Calling, speeches, and more. Find out!
  • Products Blog
    Why you should switch from traditional IVR to Conversational IVR
    Discover current worldwide customer service trends and why it's time to switch to conversational IVRs.
  • Products Blog
    Les solutions omnicanal : quels sont-elles et les avantages pour une expérience client intégrée
    Fournir aux clients un service régulier sur toute la ligne et améliorer la fidélité des clients et la réputation de la marque.
  • Products Blog
    Web chat : 5 astuces pour booster votre support client
    5 choses simples à faire pour renforcer votre support client.
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