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Welcome
Welcome Overview
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Attendant Console
Advanced Queueing
Auto Attendant
Contact Manager
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Automate Overview
Virtual Receptionist
Voice & Digital Virtual Agents
Ensure
Ensure Overview
Call Recording
Screen Recording
Emergency Notifications
Digital Fax
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Analyze Overview
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ImagicleCare
Download
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Elevate your Microsoft Teams experience with AI-enhanced Imagicle apps
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Stay Compliant: A Complete Guide to Compliance Recording.
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Produits
Products
Blog
Enhancing Microsoft Teams with the new ACS-based Attendant Console
Enhancing Microsoft Teams with the new ACS-based Attendant Console
We developed an ACS-based integration for our Attendant Console for Microsoft Teams. But what is ACS, and why is it a game changer?
Products
Blog
Call Transfer Rate: how AI Virtual Agents can reduce it
Call Transfer Rate: how AI Virtual Agents can reduce it
Let’s dive into the details, starting from defining what call transfer rate is, why reducing it can improve your services, and how AI is your MVP in this mission.
Products
Blog
How are Virtual Agents transforming e-commerce support?
How are Virtual Agents transforming e-commerce support?
Let's discover how virtual agents are reshaping e-commerce customer support.
Découvrez
Products
Blog
Meet Imagicle Virtual Receptionist, the digital twin of your human receptionists.
Meet Imagicle Virtual Receptionist, the digital twin of your human receptionists.
Discover how you can bring your customer service to 10 without efforts.
Products
Blog
Discover the benefits of an AI virtual receptionist and learn how it works.
Discover the benefits of an AI virtual receptionist and learn how it works.
Learn how AI virtual receptionists automate receptionist tasks, enhance customer service, and boost business efficiency.
Products
Blog
New Customer Service Analytics for Webex Calling Multi-Tenant.
New Customer Service Analytics for Webex Calling Multi-Tenant.
Explore Imagicle's new reports for Webex Calling, optimizing Customer Service with comprehensive call analytics.
Event
Blog
Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
Cisco and Imagicle partnered up to bring the best tech innovations to WebexOne 2023. Get a preview.
Products
Blog
How Conversational AI brings Business Innovation for Customers and Workers
How Conversational AI brings Business Innovation for Customers and Workers
Let's explore how Conversational AI brings business innovation, and effective implementation strategies.
Products
Blog
Why you should switch from traditional IVR to Conversational IVR
Why you should switch from traditional IVR to Conversational IVR
Discover current worldwide customer service trends and why it's time to switch to conversational IVRs.
Products
Blog
Les solutions omnicanal : quels sont-elles et les avantages pour une expérience client intégrée
Les solutions omnicanal : quels sont-elles et les avantages pour une expérience client intégrée
Fournir aux clients un service régulier sur toute la ligne et améliorer la fidélité des clients et la réputation de la marque.
Products
Blog
Web chat : 5 astuces pour booster votre support client
Web chat : 5 astuces pour booster votre support client
5 choses simples à faire pour renforcer votre support client.
Products
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50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant
50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant
Discover the brand new Call Analytics for Webex Calling Multi-Tenant.
Products
Blog
Call Recording Best Software Solution 2023
Call Recording Best Software Solution 2023
Why should your company adopt a Call Recording solution?
Products
Blog
Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
Products
Blog
Imagicle Attendant Console for Webex Calling: the operator console you’re looking for.
Imagicle Attendant Console for Webex Calling: the operator console you’re looking for.
Discover the value of an exclusive Cloud Attendant Console integrated with your Webex Calling.
Products
Blog
Why you should choose Imagicle Virtual Agents to empower your bank.
Why you should choose Imagicle Virtual Agents to empower your bank.
Discover Virtual Agents can transform customer service into a more efficient, automated, and omnichannel experience.
Products
Blog
AI Virtual Agents: the future of retail is here.
AI Virtual Agents: the future of retail is here.
Discover the potential of voicebots and chatbos for retail organizations.
Event
Blog
A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
Discover all the Imagicle news presented at Cisco Live EMEA 2023.
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