Products&Services

Products Blog

New Customer Service Analytics for Webex Calling Multi-Tenant.

Explore Imagicle's new reports for Webex Calling, optimizing Customer Service with comprehensive call analytics.

Event Blog

Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023

Cisco and Imagicle partnered up to bring the best tech innovations to WebexOne 2023. Get a preview.

Products Blog

How Conversational AI brings Business Innovation for Customers and Workers

Let's explore how Conversational AI brings business innovation, and effective implementation strategies.

Products Blog

Why you should switch from traditional IVR to Conversational IVR

Discover current worldwide customer service trends and why it's time to switch to conversational IVRs.

Products Blog

Web chat: 5 tips to boost your customer support

5 simple to dos that you can follow to empower your customer support through web chat.

Products Blog

Chat features meet Attendant Console: a new omnichannel way to talk to customers.

Imagicle Attendant Console is now enriched with a chat functionality. Discover how it can boost your customer service.

Products Blog

50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant

Discover the brand new Call Analytics for Webex Calling Multi-Tenant.

Products Blog

Call Recording Best Software Solution 2023

Why should your company adopt a Call Recording solution?

Products Blog

Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?

Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!

Products Blog

Omnichannel Customer Service: what, why, and how?

Provide customers with a consistent service across all touchpoints and improve customer loyalty and brand reputation.

Products Blog

Imagicle Attendant Console for Webex Calling: the operator console you’re looking for.

Discover the value of an exclusive Cloud Attendant Console integrated with your Webex Calling.

Products Blog

Why you should choose Imagicle Conversational AI to empower your bank.

Discover the level of omnichannel automation Conversational AI brings to your bank.

Products Blog

Imagicle Conversational AI: the future of retail is here.

Discover the potential of voicebots and chatbos for retail organizations.

Event Blog

A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.

Discover all the Imagicle news presented at Cisco Live EMEA 2023.

People Blog

Why Should Your Business Switch to Virtual Fax Server?

Why should your business invest in a virtual fax server? Discover now.

Products Blog

Imagicle Conversational AI for Education. Happier students and less overworked staff.

Discover the benefits of Imagicle Conversational AI for the world of Education.

Products Blog

Imagicle Digital Fax is officially available inside the Webex Control Hub!

Imagicle's is now the ONLY approved Digital Fax inside Webex Control Hub allowing a quick and easy configuration.

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Brochure Blog

Imagicle applications for Microsoft Teams.

Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.