Synchronisez votre liste d'utilisateurs de la manière la plus simple.
Grâce aux nouvelles fonctionnalités de synchronisation d'Imagicle Cloud, votre Imagicle UCX Cloud Platform sera automatiquement synchronisée avec votre liste d'utilisateurs Webex Control Hub et/ou Azure AD. Garder votre liste à jour n'a jamais été aussi facile !
Webex Single Sign-On. Accès simplifié, sécurité accrue.
Utilisez les informations d'identification de votre Webex pour accéder aux applications Imagicle. Bénéficiez d'une sécurité et d'une facilité d'utilisation accrues avec une connexion unique et sécurisée pour toutes les applications Imagicle, pour chaque utilisateur et appareil, en accordant la même expérience partout.
Imagicle est l’un des Cisco Premier Developers. Notre Platform UC est prête à simplifier vos opérations sur votre plateforme Cisco préférée, sur n’importe quel appareil.
Obtenez vos applications Imagicle préférées directement sur Cisco GPL.
Abonnements logiciels Cloud
Une sécurité de premier ordre et une évolutivité illimitée pour vos applications de communications unifiées, directement disponibles depuis Imagicle Cloud moyennant une simple cotisation annuelle.
Enter IMAGICLE-CLOUD into the configurator and select ADD
Select which type of calling platform you need to integrate
Webex Calling
Webex Calling Dedicated or UCM Cloud
CUCM
HCS
Select the Dedicated instance option if needed/required and the quantity needed
Select which type of support you need
Basic
Gold
Platinum
Select the quantity for each application needed and click on ADD
Applications and licensing
Imagicle Cloud subscriptions are a combination of apps and services enabling customers to use Imagicle solutions for a limited period of time and get the support they need. Applications are available à la carte so customers can just pick what they need. A single SKU for each product with licensing per single user or channel (or a block of) depending on the product.
All the licenses are stackable and so it’s easy to reach the number of users or channels needed just selecting the quantity needed of each SKU.
The following solutions are available on Cisco GPL S+:
APPLICATION LICENSING
MIN QUANTITY
Imagicle Attendant Console Enterprise – 1 user For 1 operator/supervisor, multiple calls handling, + 2 Adv Queueing channels and reporting
2 users
Imagicle Attendant Console Professional – 1 user For 1 operator, multiple calls handling, + 2 Adv Queueing channels and reporting
2 users
Imagicle Attendant Console Essential – 1 user For 1 operator, single call handling, + 1 Adv Queueing channels and reporting
4 users
Imagicle Auto-Attendant/Advanced Queuing – 1 channel Per channel, enabling auto-attendant and ACD for unlimited queues-agents with reporting.
5 chan.
Imagicle Manager Assistant – 1 user For 1 manager or 1 assistant, enabling smart call handling cooperation.
10 users
Imagicle Call Recording – 1 user Per named users (in/out calls) for compliance and convenience.
5 users
Imagicle Call Recording – 1 channel Per channel (in/out /internal/external calls) unlimited users for compliance-convenience
4 chan.
Imagicle Voice Analytics – 1 user Per named users (in/out calls) with transcriptions and sentiment
analysis
1 user
Imagicle Voice Analytics – 10k min For 10,000 minutes of recordings (in/out calls) with transcriptions and sentiment analysis
10k min.
Imagicle Digital Fax – 1 channel per channel (incoming/outgoing faxes), unlimited users
4 chan.
Imagicle Contact Manager – 50 users For centralized corporate directory management and contact separation, for 50 users
150 users
Imagicle Contact Manager – connect Connector module (requires at least one block of Imagicle Contacts users).
module
Imagicle Call Analytics Enterprise – 50 users Full reporting on incoming/outgoing/internal/external calls with cost analysis + budget control/phone lock for 50 users.
150 users
Imagicle Call Analytics Professional – 50 users Full reporting on incoming/outgoing/internal/external calls with cost analysis for 50 users.
150 users
Imagicle Call Analytics Essentials – 50 users Lite reporting on incoming/outgoing/internal/external calls, without
cost analysis, for 50 users.
150 users
Imagicle Hotel Services – 50 users Enabling PMS integration and hotel services.
Imagicle UCX Cloud Platform offers the ability to select a fully redundant dedicated cloud instance option hosted, secured, updated, and monitored by Imagicle.
Dedicated Instance is available for purchase as an add-on for any calling platform; it’s mandatory for Webex Calling Dedicated or UCM Cloud, CUCM, and HCS.
It is deployed based on geographic regions and the number of dedicated instances required depends on the number of calling platform integrations needed.
Deployment
According to the deployment option chosen by the customer dedicated instance or public cloud, the customer will receive a link to gather information to deploy and customize the services. The automatic deployment will be triggered directly or after review by a Cloud Specialist in case of customization. The region of deployment can be chosen for a dedicated instance and in a standard region for public cloud offer. After deployment, end-customer admins will receive information to connect and how to proceed to configure the
private peering for Dedicated instances. Imagicle UCX Cloud Platform is immediately available after data gathering to customer as a public or private cloud instance, with no IT operational cost and by leveraging existing customer PSTN lines.
Advanced Services
Imagicle Advanced Services are Not yet available on Cisco GPL Solutions Plus, and are currently orderable directly only from Imagicle and its distributors.
Imagicle is ready to support any deployment request and help Cisco Channel Partners to be in success when deploying Imagicle UCX Platform.
Imagicle Advanced Services, operated mainly with remote installation, configuration and fine tuning with a dedicated team, grant the success of any project: Onboarding services and integrations are always performed with a train the trainer approach, helping Cisco Channel Partners to become expert and operate without the need of Imagicle engineers.
Sélectionnez le type de déploiement dont vous avez besoin (Standard, haute disponibilité)
Sélectionnez le type d’assistance dont vous avez besoin (Platinum, Gold ou Basic)
Sélectionnez la quantité pour chaque application requise
Applications et licences
Les abonnements aux logiciels Imagicle proposent une combinaison d’applications et de services qui permettent aux clients d’utiliser les solutions Imagicle pendant une période limitée et d’obtenir l’assistance requise. Les solutions suivantes sont disponibles sur Cisco GPL S+ :
IMAGICLE SOFTWARE SUBSCRIPTIONS
6 TIERS
Imagicle Attendant Console Enterprise
Pour 1 opérateur ou superviseur, y compris 2 canaux de mise en file d’attente avancée et la création de rapports
De 1 à 500+
Imagicle Attendant Console Professional
Pour 1 opérateur, incluant 2 canaux de mise en file d’attente avancée et la création de rapports
De 1 à 500+
Imagicle Auto Attendant / Advanced Queueing
Nécessite au moins un utilisateur de Imagicle Attendant Console
De 5 à 500+
Imagicle Contact Manager
For centralized corporate directory management and contact separation, for 50+ users
De 50 à +10,000
Imagicle Contact Manager – connect module
Pour la gestion centralisée de l’annuaire d’entreprise et la séparation des contacts, pour 50+ utilisateurs
1
Imagicle Call AnalyticsEnterprise
Rapports sur les appels entrants et sortants, y compris le contrôle du budget et les fonctions de verrouillage du téléphone, pour plus de 50 utilisateurs.
De 50 à +10,000
Imagicle Call Analytics
Rapport sur les appels entrants/sortants, pour 50+ utilisateurs
De 50 à +10,000
Imagicle Call Recording
Par utilisateur nommé (appels entrants/sortants)
De 5 à 500+
Imagicle Call Recording
Par canal (appels entrants/sortants) utilisateurs illimités
De 2 à 500+
Imagicle Digital Fax
Par canal (appels entrants/sortants) utilisateurs illimités
De 2 à 500+
Imagicle Hotel Services
Permette l’intégration du PMS et des services hôteliers (check-in/check-out, réveils, facturation des appels, statut du ménage), pour 50 utilisateurs et plus.
De 5 à 500+
Clickhere for all the details of the services included.
Deployment
All the licenses are stackable and available as a single SKU for each product with licensing per single or bunch of units (user or channel depending on the product). Licenses can be deployed either on-prem or hosted on multiple servers.
Software is always available on www.imagicle.com for download in trial version. Imagicle UCX Platform cloud connected is required to activate and manage software subscriptions.
Advanced Services
Imagicle Advanced Services are Not yet available on Cisco GPL Solutions Plus, and are currently orderable directly only from Imagicle and its distributors.
Imagicle is ready to support any deployment request and help Cisco Channel Partners to be in success when deploying Imagicle UCX Platform.
Imagicle Advanced Services, operated mainly with remote installation, configuration and fine tuning with a dedicated team, grant the success of any project: Onboarding services and integrations are always performed with a train the trainer approach, helping Cisco Channel Partners to become expert and operate without the need of Imagicle engineers.
Une nouvelle façon intelligente de simplifier la gestion des licences Imagicle
Vous allez recevoir un seul e-mail contenant les détails de la commande. Il vous permettra d’accéder, de déverrouiller et d’activer les licences en ligne via le portail Licences d’Imagicle.
Une nouvelle façon intelligente de simplifier la gestion des licences Imagicle
Vous allez recevoir un seul e-mail contenant les détails de la commande. Il vous permettra d’accéder, de déverrouiller et d’activer les licences en ligne via le portail Licences d’Imagicle.
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