A closer look at the heart of Imagicle

  • Products Blog
    Digitizing the Traditional with Imagicle Digital Fax
    Transform your business communication, reduce costs, and contribute to a more sustainable work environment.
  • Products Blog
    Ensuring Compliance and Exceeding Customer Expectations with Call Recording
    Improve customer service, enhance agent training, and maintain compliance across various sectors.
  • Products Blog
    How to empower customer service with Imagicle. 
    Learn how to empower agents and overall customer service with AI-powered technology and unified call management.
  • Products Blog
    New Customer Service Analytics for Webex Calling Multi-Tenant.
    Explore Imagicle's new reports for Webex Calling, optimizing Customer Service with comprehensive call analytics.
  • Event Blog
    Unveiling the Future: Imagicle and Cisco’s Innovations at WebexOne 2023
    Cisco and Imagicle partnered up to bring the best tech innovations to WebexOne 2023. Get a preview.
  • Products Blog
    Telephone answering service: 5 tips to boost customer satisfaction
    Customers expect a high quality telephone answering service driven by a friendly voice on the other hand of the line. But how to optimize it?
  • Products Blog
    How Conversational AI brings Business Innovation for Customers and Workers
    Let's explore how Conversational AI brings business innovation, and effective implementation strategies.
  • DownloadDownload
    Brochure Blog
    The most complete Call Recording solution for Webex Calling.
    Discover our comprehensive solution for capturing, storing, and retrieving all your business calls, complete with Voice Analytics and Screen Recording.
  • DownloadDownload
    Brochure Blog
    Imagicle Digital Fax for Webex Calling Case Studies
    Understand the practical applications and potential impact of Imagicle on your faxing experience. Download our brochure today.
  • RegistratiRegistrati
    Event Blog
    Six reasons to attend the Imagicle for Webex Calling Virtual Roadshow
    Registration for the Imagicle for Webex Calling Virtual Roadshow is officially open! Discover why you should attend.
  • Event Blog
    How Imagicle Made Waves at Cisco Impact 2023
    What happened at Booth 23 of Cisco Impact '23? New integrations for Webex Calling, speeches, and more. Find out!
  • Products Blog
    Interactive Voice Response: Rivoluzionare l’Esperienza del Cliente attraverso la Voce Interattiva
    Imagicle Conversational AI automatizza gli IVR conversazionali con voicebot e chatbot.
  • Products Blog
    Web chat: 5 tips to boost your customer support
    5 simple to dos that you can follow to empower your customer support through web chat.
  • Products Blog
    Chat features meet Attendant Console: a new omnichannel way to talk to customers.
    Imagicle Attendant Console is now enriched with a chat functionality. Discover how it can boost your customer service.
  • DownloadDownload
    Brochure Blog
    The apps for Webex Calling you can’t do without.
    Download the brochure and improve your Webex Calling experience.
  • Products Blog
    Spring Release 2023: a breath of fresh news for your favorite Calling Platforms.
    Spring release 2023 brought amazing new integrations to your favorite calling platforms. Discover them all!
  • Products Blog
    50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant
    Discover the brand new Call Analytics for Webex Calling Multi-Tenant.
  • Products Blog
    Conversational Marketing per l’assistenza ai clienti: tecnologie intelligenti a supporto del business
    La digitalizzazione ha imposto al mondo dell’assistenza clienti un profondo cambiamento che vede il cliente al centro della relazione, con servizi sempre più personalizzati e su misura. Sono tante le aziende che ricercano quotidianamente nuove strategie per rispondere al meglio alle aspettative di un pubblico oggi maggiormente informato, attento e consapevole, perché si sa, una […]
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    What's up?

  • Products Blog
    Ensuring Compliance and Exceeding Customer Expectations with Call Recording
    Improve customer service, enhance agent training, and maintain compliance across various sectors.
  • Products Blog
    How to empower customer service with Imagicle. 
    Learn how to empower agents and overall customer service with AI-powered technology and unified call management.
  • Products Blog
    Leveraging Call Analytics for Business Growth
    Explore the potential of Imagicle Call Analytics to boost your business efficiency, cost reduction, and regulatory compliance.
  • Products Blog
    Digitizing the Traditional with Imagicle Digital Fax
    Transform your business communication, reduce costs, and contribute to a more sustainable work environment.

    • Featured authors.

    Aldo Antignano
    Aldo Antignano
    Senior Support & IT Manager
    Italy
    Bernardo Federigi
    Bernardo Federigi
    Senior Marketing Manager
    Italy
    Lorenzo Naldi
    Lorenzo Naldi
    Marketing Engagement Team Leader
    Italy
    Stefania Solivardi
    Stefania Solivardi
    Marketing Content Creator
    Italy
    Elena Panzera
    Elena Panzera
    Former Content Marketing Specialist
    Italy
    Fiamma Romano
    Fiamma Romano
    Demand Generation Team Leader
    Italy
    Michel Ravasio
    Michel Ravasio
    Senior Country Manager - US
    North America
    Yury Montagnani
    Yury Montagnani
    Senior Sales Manager Europe, Africa & AJPC
    Italy
    Marco Rullo
    Marco Rullo
    Senior R&D Manager Product Owner - Unified Communications
    Italy
    Minou Manafi
    Minou Manafi
    Junior Software Engineer
    Italy
    Giuliano Biasci
    Giuliano Biasci
    Senior Software Engineer
    Italy
    Luca Omiciuolo
    Luca Omiciuolo
    Senior Software Engineer
    Italy
    Michele Marini
    Michele Marini
    Senior Software Engineer
    Italy
    Samuele Franceschi
    Samuele Franceschi
    People & Culture Team Leader
    Italy
    Cristian Delù
    Cristian Delù
    Senior Software Engineer
    Italy
    Marco Da Rios
    Marco Da Rios
    Senior Software Engineer
    Italy
    Andrea Sonnino
    Andrea Sonnino
    Senior Tech Solution Specialist
    Italy
    Greta Babbini
    Greta Babbini
    Software UX/UI Designer
    Italy
    Luca Bonuccelli
    Luca Bonuccelli
    Senior Software Engineer
    Italy
    Massimo Di Puccio
    Massimo Di Puccio
    Co-CEO, Chief Marketing & Sales Officer
    Italy
    Christian Bongiovanni
    Christian Bongiovanni
    Co-CEO, Chief Technology Officer
    Italy
    Stefano Raffaelli
    Stefano Raffaelli
    Senior Software Engineer
    Italy
    Andrea Rivaben
    Andrea Rivaben
    Senior Solution Specialist Manager
    Italy
    Francesco Ronchieri
    Francesco Ronchieri
    Junior Software Engineer
    Italy
    Luca Isola
    Luca Isola
    Senior Business Development Manager Service Provider
    Italy
    Marco Cerri
    Marco Cerri
    Senior R&D Manager Product Owner - Cloud Services
    Italy
    Omar Radwan
    Omar Radwan
    Channel Sales - CEE, Africa, AJPC
    Italy
    Anas Assil
    Anas Assil
    Senior Channel Manager Middle East
    Middle East
    Riccardo Viviani
    Riccardo Viviani
    Senior Software Engineer Scrum Master
    Italy
    Viviana Di Meglio
    Viviana Di Meglio
    Channel Manager CEE, Africa, AJPC
    Italy
    Massimiliano Picchi
    Massimiliano Picchi
    VP Sales, GM of Imagicle Middle East
    Middle East
    Matteo Conta
    Matteo Conta
    Senior Software Engineer
    Italy
    Riccardo Rolfo
    Riccardo Rolfo
    Channel Manager - Italy
    Italy
    Thomas Popinel
    Thomas Popinel
    Channel Manager - France
    Europe
    Andrea Valleriani
    Andrea Valleriani
    Regional Manager - Account Italy
    Italy
    Huda Bukhari
    Huda Bukhari
    Channel Sales Executive Saudi Arabia
    Middle East