7 ’ read- 17 April, 2020 -
Spring Release 2020: Call Analytics top performances and scalability.
We had announced it, ladies and gentlemen. Spring Release 2020 was truly an incredible flowering. After talking about the introduction of Full-text search capabilities for contacts search on the Imagicle apps, the new reports available for the Call Recording solution, and the creation of an OWASP Web Security Test Guide, today we are going to tell you about another of the great new features of this release: the tremendous improvement we have made to the Call Analytics solution by optimizing the use of the database and reports. Developers from all over the world, supervisors, operators used to fighting database saturation, spread the sails! Let’s go!
Imagicle Call Analytics: much more than a simple reporting tool.
Increase in the database capabilities.
A bunch of important tech-specs 🤓
Ps. Did you miss the first post on the news included in the Spring Release 2020?
Get back on track!
Get back on track!
- Click here and discover the full-text search engine included in Spring 2020: ready to optimize the contacts search for the Imagicle directories solution and the search fields of all Imagicle apps and gadgets, including Cisco Jabber and Cisco Finesse.
- Here there’s all you have to know about the new reporting system for Call Recording, to monitor and find all the recording activities in a blink.
- And here find out Imagicle first steps for the creation of our personal framework for the development of secure software and how we got started with the OWASP Web Security Test Guide.
You might also be interested in…
Release BlogTop security, new reporting features, enhanced integrations.From easier connectivity, through improved security, all the way to the enhanced web interface of Call Recording.
Products BlogPick up to 10 time zones for your Call Analytics reports.Clearer data analysis of call traffic, especially for organizations with (home) offices all over the world.
Products BlogAdvanced Queueing. Increased performance and unlimited scalability.How did we reach unlimited scalability for our Advanced Queueing solution? Click here to find out.
Top security, new reporting features, enhanced integrations.
From easier connectivity, through improved security, all the way to the enhanced web interface of Call Recording.
Pick up to 10 time zones for your Call Analytics reports.
Clearer data analysis of call traffic, especially for organizations with (home) offices all over the world.
Advanced Queueing. Increased performance and unlimited scalability.
How did we reach unlimited scalability for our Advanced Queueing solution? Click here to find out.