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Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
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Imagicle Customer Service: turning Gold into Platinum.
A trip through our support service. What makes us unique, how, and what we are planning for the near future.
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Being a Solution Specialist @ Imagicle.
Andrea talks about his experience as an Imagicle solution specialist, explaining what advantages his work offers for teams, partners, and customers.
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How creating a successful event strategy makes us Imagicle.
Discover our event strategy designed to establish relationships and boost sales.
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Imagicle @ Cisco Impact
Cisco Impact is not like any other event. With more than 18,000 attendees and over 98 countries represented, it's a unique opportunity to build relationships.
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Serverless Architecture: Imagicle’s journey to the Clouds.
Follow our Cloud Architect in the adventurous journey to Imagicle Cloud Licensing and the highest peaks of technology.
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You can always get what you want. What it’s like to be Imagicle.
Imagicle HR Samuele tells the secret ingredients to keep happiness at the forefront of work. Find out more!
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Why choosing emergent design for Agile software development.
Learn why and how the architecture of software should emerge through a scale-up approach rather than upfront design, and how Imagicle self-organizing teams allow the design to emerge.
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All you need to know about listening if you want to succeed in sales.
Find out how to break the loop of bad listening habits, build trust and ensures that the conversation results in a mutually beneficial experience (plus, you’ll learn the story of a monkey named Julio!)
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TDD: why I decided that debugging wasn’t worth my time.
Take it easy with all that debugging! Here's a Test-Driven-Development real-life usage example to learn how to release projects much faster and with higher quality and stop wasting your time in the tangle of bugs.
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(Imagicle) technology explained to a 7-year-old girl.
Here's how a young woman graduated in foreign languages became the Virtual Sales Leader of a Tech company.
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How to ensure your VOIP solutions don’t violate healthcare regulations.
Learn how to make sure that your Voice over Internet protocol solution does not violate the rules on the management and exchange of sensitive data.
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Agile: knowledge sharing and CoPs.
Discover the Communities of Practice, a simple and powerful method to connect people, share information, and identify solutions to common problems.
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Agile marketing: change your mindset, embrace flexibility and rock your team.
Scrum is a useful approach to help marketing teams identify and focus their efforts on high-value activities and improve the results over time. Learn how to use Agile marketing to increase transparency and efficiency, and build a marketing team that delivers results (and actually rocks!).
Event
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Imagicle lands @ Cisco Live, San Diego.
Discover the best of Imagicle at Cisco Live 2019 - San Diego. Call Recording compliance, Imagicle inside Cisco Jabber, API integrations.
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6 web meetings best practices to win your customers’ hearts
Web meetings are your entry point for a successful deal. Learn the 6 best practices to make the most out of them.
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Web meetings best practices. Win your customers’ heart.
Discover 6 golden rules to make your video conferencing meetings more productive and rewarding for everyone.
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Make the most of your sales with Salesforce CRM.
Find out how Salesforce CRM helps Imagicle to provide partners and customers with successful projects.
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Why U.K. Government is heavily investing in Cloud Technology.
Find out what's happening in the UK clouds and what we talk about when we refer to the digital transformation.
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WEBINAR - How to Lab
40’
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
EN
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WEBINAR - Release
45’
Introducing UCX Engage Essentials for Webex Customer Experience Essentials. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
Press Release
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Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Customer success
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3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
EN
Watch
WEBINAR - How to Lab
40’
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
EN
Watch
WEBINAR - Release
45’
Introducing UCX Engage Essentials for Webex Customer Experience Essentials. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
Press Release
News
Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Customer success
Blog
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Minou Manafi
Junior Software Engineer
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Team Leader
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Senior Software Engineer Scrum Master
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy
Italy
Thomas Popinel
Channel Manager - France
Europe
Andrea Valleriani
Strategic Account Manager
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East