Blog - Imagicle

All your favorite Imagicle apps are now available as a Service from the Imagicle Cloud, with a simple subscription, combining the power of the Imagicle UCX Suite with the benefits of the Cloud: immediate availability, no IT operational costs, and better security, scalability, reliability.

Customer success Blog

Imagicle on Cisco Black Belt Partner Academy: a fast-track to making your customers happy.

Imagicle is the first and unique Cisco Ecosystem Partner worldwide to participate in the Black Belt Academy training, a simplified & uniform education framework across all Cisco architectures and solutions, developed to help sales and presales staff learn Cisco's competitive advantage, delivered in a virtual environment to provide scale, agility, and a self-paced experience.

Release Blog

Lock/unlock corporate phones automatically with the brand-new Imagicle API.

APIs are a set of requirements for one application to connect to another application, but how exactly does it work, and why is it essential for today's business? Discover the Imagicle APIs, including the latest one: the API that allows you to lock/unlock corporate phones and save tons of time and money!

Products Blog

Why Imagicle Call Recording is the best replacement for your Cisco Mediasense.

Cisco Mediasense is going into End of Support. The Imagicle Call Recording solution is ready to take over, keeping your existing recordings and adding many additional services.

Products Blog

Microsoft Enterprise Calendars enter the Attendant Console.

Always know what’s up! Exchange and Office365 land in your Attendant Console.

Brochure Blog

Imagicle Unified Communications for Healthcare.

Faster, smoother and more reliable communication and easier access to data.

Brochure Blog

Imagicle apps for banking and financial services.

Download Imagicle for Banking and Financial Services. Discover the complete set of apps to boost collaboration while improving service and reducing cost. Ensure the highest levels of security and help financial firms stay agile, flexible, and efficient.

Tech Specs Blog

Three more bites to Imagicle’s Design For People process.

Imagicle UX Greta tells about three steps of the Exploration phase of UX software design for people: Brainstorming & sketches, Wireframing, Prototyping. Discover a reliable and programmatic way to understand the needs, aspirations, and emotional touchpoints of customers and users.

Brochure Blog

Imagicle steps up for Schools and School Districts.

Imagicle apps can help to address the COVID-19 challenges with resources and solutions to manage remote administration and educational services, keeping students safe and staff productive.

Release Blog

Growing towards performance, scalability, and security.

Discover some of the features we developed in the name of the commitment to go ahead, overcome the crisis and work even better.

Release Blog

Spring Release 2020: Call Analytics top performances and scalability.

Discover the tremendous improvement we have made to the Call Accounting solution by optimizing the use of the database and reports.

Security Blog

Secure Software Development Life Cycle.

Find out Imagicle first steps for the creation of our personal framework for the development of secure software.

People Blog

Together, fighting COVID-19.

As Imagicle, we feel we can do more than respecting the rules. Discover our solutions for remote work and some of our initiatives: 90-days support service upgrade and 60-days free trial of all our apps.

Products Blog

Spring Release 2020: Call Recording reports.

Spring brings you the Call Recording reports! Discover the new feature to check the correct sizing of your system, channels' activities, perform volume analysis and avoid losing the recording of important calls.

Products Blog

Contact Manager: introducing Full-Text Search capability.

Discover the full-text search engine: ready to optimize contacts search for the Imagicle directories solution.

Support Blog

Covid-19. You can always count on us!

Imagicle is committed to keep employees safe, to ensure service to our customers and partners, and to do our part in preventing the spread of the virus. You can count on us.

What's up?

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Brochure Blog

The future, today. Imagicle Conversational AI.

Learn about market trends and changes and how Conversational AI helps your business with some practical use cases.
EN Wed. 29 Mar 11:30 AM CEST Register

WEBINAR - Release

45’

Spring ’23 – Call Recording and Call Analytics for Webex Calling Multi-Tenant.

Discover all the updates included in Spring Release '23.
Download

Brochure Blog

Imagicle applications for Microsoft Teams.

Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
Products Blog

Imagicle Screen Recording. Your ally to enhance customer eXperience.

Discover the new Imagicle Screen Recording, the Call Recording add-on that records agents’ on-screen activities during calls

Download

Brochure Blog

The future, today. Imagicle Conversational AI.

Learn about market trends and changes and how Conversational AI helps your business with some practical use cases.

EN Wed. 29 Mar 11:30 AM CEST

WEBINAR - Release

45’

Spring ’23 – Call Recording and Call Analytics for Webex Calling Multi-Tenant.

Discover all the updates included in Spring Release '23.

Download

Brochure Blog

Imagicle applications for Microsoft Teams.

Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.

Products Blog

Imagicle Screen Recording. Your ally to enhance customer eXperience.

Discover the new Imagicle Screen Recording, the Call Recording add-on that records agents’ on-screen activities during calls

Featured authors.

Aldo Antignano

Senior Support & IT Manager

Italy

Bernardo Federigi

Senior Marketing Manager

Italy

Lorenzo Naldi

Marketing Engagement Team Leader

Italy

Stefania Solivardi

Marketing Content Creator

Italy

Elena Panzera

Former Content Marketing Specialist

Italy

Fiamma Romano

Demand Generation Team Leader

Italy

Michel Ravasio

Senior Country Manager - US

North America

Yury Montagnani

Senior Sales Manager Europe & Africa

Italy

Marco Rullo

Senior R&D Manager Product Owner - Unified Communications

Italy

Minou Manafi

Junior Software Engineer

Italy

Giuliano Biasci

Senior Software Engineer

Italy

Luca Omiciuolo

Senior Software Engineer

Italy

Michele Marini

Senior Software Engineer

Italy

Samuele Franceschi

People & Culture Team Leader

Italy

Cristian Delù

Senior Software Engineer

Italy

Marco Da Rios

Senior Software Engineer

Italy

Andrea Sonnino

Senior Tech Solution Specialist

Italy

Greta Babbini

Software UX/UI Designer

Italy

Luca Bonuccelli

Senior Software Engineer

Italy

Massimo Di Puccio

Co-CEO, Chief Marketing & Sales Officer

Italy

Christian Bongiovanni

Co-CEO, Chief Technology Officer

Italy

Stefano Raffaelli

Senior Software Engineer

Italy

Andrea Rivaben

Senior Solution Specialist Manager

Italy

Francesco Ronchieri

Junior Software Engineer

Italy

Luca Isola

Senior Business Development Manager Service Provider

Italy

Marco Cerri

Senior R&D Manager Product Owner - Cloud Services

Italy

Omar Radwan

Channel Sales CEE, Africa & APAC

Italy

Anas Assil

Senior Channel Manager Middle East

Middle East

Riccardo Viviani

Senior Software Engineer Scrum Master

Italy

Viviana Di Meglio

Territory Manager CEE, Africa & APAC

Italy

Massimiliano Picchi

VP Sales, GM of Imagicle Middle East

Middle East

Matteo Conta

Senior Software Engineer

Italy

Riccardo Rolfo

Channel Manager Italy, UK & Ireland

Italy

Thomas Popinel

Channel Manager France

Europe

Andrea Valleriani

Channel Manager Italy & Iberics

Italy

Huda Bukhari

Channel Sales Executive Saudi Arabia

Middle East

A closer look at the heart of Imagicle

What's up?

Featured authors.