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UCX Platform
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Welcome
Welcome Overview
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Automate Overview
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Ensure Overview
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Analyze Overview
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Add compliance to your convenience built-in Webex Calling Multi-Tenant recording with Imagicle.
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Imagicle Middle East. Talent at the service of customers.
Imagicle Middle East. Talent at the service of customers.
Discover how we tailor our products, services, and even mood to our Middle East partners and customers.
People
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Imagicle US. Closer and closer to partners and customers.
Imagicle US. Closer and closer to partners and customers.
Seeing the world in Imagicle: US culture, US office, value proposition. Discover our people-centered mentality.
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Cloud, Manager Assistant, Voice Analytics: a brand-new Imagicle world.
Cloud, Manager Assistant, Voice Analytics: a brand-new Imagicle world.
New products to enhance your work, new integrations to make it easier. From the Cloud or from the ground, dive into the latest Imagicle news with our co-CEO and CTO.
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Meet the new challenges of government communications.
Meet the new challenges of government communications.
Discover Imagicle cloud-based digital workforce tools to allow government agencies and teams to boost their communication and collaboration.
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The only Cloud that makes the sun come out.
The only Cloud that makes the sun come out.
How about finding a way to work fast, but in perfect synergy with your teams?The Cloud is the answer. Discover how!
Security
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ISO 27001. Taking care of your data protection.
ISO 27001. Taking care of your data protection.
Imagicle obtained the ISO27001 certificate. Here’s a summary of what it means and what will change in terms of security.
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Your sigh of relief: Imagicle UCX Cloud Suite.
Your sigh of relief: Imagicle UCX Cloud Suite.
Before our communications, it was our needs that changed. What needs do YOU identify with? Let's find out.
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Why it’s Smart to work on the Imagicle Cloud.
Why it’s Smart to work on the Imagicle Cloud.
The Covid-19 paradigm shift. In March 2020, we all learned – the hard way, might I say – that we don’t need to be in the office to get things done. The COVID-19 pandemic has necessitated the adoption of remote work on a wide scale, causing virtually the entire employee base of many companies to embrace an […]
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Imagicle UC solutions for the Banking & Finance industry.
Imagicle UC solutions for the Banking & Finance industry.
Discover how Imagicle steps up by offering tailored solutions that can make finance organizations' life easier.
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Pick up to 10 time zones for your Call Analytics reports.
Pick up to 10 time zones for your Call Analytics reports.
Clearer data analysis of call traffic, especially for organizations with (home) offices all over the world.
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Advanced Queueing. Increased performance and unlimited scalability.
Advanced Queueing. Increased performance and unlimited scalability.
How did we reach unlimited scalability for our Advanced Queueing solution? Click here to find out.
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Call Analytics: 2 new reports to make devices’ adoption effective.
Call Analytics: 2 new reports to make devices’ adoption effective.
Two brand new reports that will give you accurate insights about the usage of devices across your company, to optimize costs and resources.
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Imagicle solutions for the Government industry.
Imagicle solutions for the Government industry.
Cost-effectiveness, correct cost allocation, transparent reports... All this becomes a piece of cake for every government, with Imagicle. Find out how!
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OAuth 2.0 support: Microsoft 365 native integration.
OAuth 2.0 support: Microsoft 365 native integration.
Discover OAuth 2.0, its benefits in terms of security and simplicity, and its use cases within the Imagicle UCX Suite.
Use Case
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Imagicle solutions for the Healthcare industry.
Imagicle solutions for the Healthcare industry.
The healthcare sector has been put to the test several times, and it's time for it to sit back and relax. Imagicle is here to help!
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Finance: how Imagicle apps turned 3 customers into happy customers.
Finance: how Imagicle apps turned 3 customers into happy customers.
The finance world faces a great deal of responsibility. Imagicle is here to help with smoothing operations. Find out how!
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Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
Discover why Cisco UCM Cloud and our UCX Cloud Suite are the ideal duo for a smooth transition to the Cloud.
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Imagicle contribution to Open Source: WireMock.GUI.
Imagicle contribution to Open Source: WireMock.GUI.
The Open Source world now has an Imagicle touch: discover WireMock.GUI, our internal tool written in TDD and developed by our R&D team that mocks the behavior of a web server.
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Summer release ’24: what’s new.
Summer release ’24: what’s new.
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Next-gen Attendant & Agent Console for Microsoft Teams.
Re-watch this webinar included in the Summer '24 Release dedicated to Agent & Attendant Console for Microsoft Teams, now more powerful than ever.
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From human to virtual receptionist. A short overview.
From human to virtual receptionist. A short overview.
Meet our new AI colleague through a short vademecum.
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Brochure
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Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.
Blog
Summer release ’24: what’s new.
Summer release ’24: what’s new.
EN
Watch
WEBINAR - Release
40’
Next-gen Attendant & Agent Console for Microsoft Teams.
Re-watch this webinar included in the Summer '24 Release dedicated to Agent & Attendant Console for Microsoft Teams, now more powerful than ever.
Download
Brochure
Blog
From human to virtual receptionist. A short overview.
From human to virtual receptionist. A short overview.
Meet our new AI colleague through a short vademecum.
Download
Brochure
Blog
Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Team Leader
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Product Owner - UCX Cloud Suite
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy
Italy
Thomas Popinel
Channel Manager - France
Europe
Andrea Valleriani
Strategic Account Manager
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East