A closer look at the heart of Imagicle
Brochure Blog
Imagicle for Webex Calling: AI-powered Apps to Elevate your Calling Platform.
Imagicle for Webex Calling: AI-powered Apps to Elevate your Calling Platform.
Event Blog
Why you should attend the Imagicle for Webex Calling Virtual Roadshow 2025
Why you should attend the Imagicle for Webex Calling Virtual Roadshow 2025
Our most affectionate crowd must remember the 2023 edition, when Imagicle introduced what at the time were brand new integrations for the first time: Call Recording, Attendant Console, Digital Fax, and Call Analytics for Webex Calling took the center stage with cutting-edge native integrations enhancing both Webex Multi-Tenant and Dedicated Instance. What changes with the […]
Products Blog
Call Recording in 2026: the use cases and features you need
Call Recording in 2026: the use cases and features you need
What should you look for in a call recording solution in 2025?
Event Blog
5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.
5 reasons why Imagicle for Microsoft Teams Virtual Roadshow is worth watching.
Imagicle for Microsoft Teams Virtual Roadshow is the must-see event to supercharge Microsoft Teams with the Imagicle apps. Watch it again to catch up on the news.
Products Blog
Imagicle Attendant Console: discover the new Azure Communication Services integration
Imagicle Attendant Console: discover the new Azure Communication Services integration
We developed an ACS-based integration for our Attendant Console for Microsoft Teams. But what is ACS, and why is it a game changer?
Brochure Blog
Transform Microsoft Teams into a Complete Communication Hub with Imagicle
Transform Microsoft Teams into a Complete Communication Hub with Imagicle
Discover how Imagicle apps turn Microsoft Teams into a fully-featured, compliant, intuitive enterprise communication solution.
Products Blog
Why Virtual Agents help you boost your customer service effectively.
Why Virtual Agents help you boost your customer service effectively.
Imagine a business where customer service teams can get rid of the most repetitive tasks because a bot is already taking care of them.
Release Blog
Summer Release 2024: a wave of experience innovation.
Summer Release 2024: a wave of experience innovation.
AI Virtual Receptionist. A new way of greeting customers with AI. Imagine having a receptionist available 24/7/365, always ready to greet callers with the perfect tone, who knows exactly where to direct them. That’s what the new Imagicle AI Virtual Receptionist brings to your reception crew. This AI-powered digital twin of your human receptionists is […]
Products Blog
Call Transfer Rate: how AI Virtual Agents can reduce it
Call Transfer Rate: how AI Virtual Agents can reduce it
Let’s dive into the details, starting from defining what call transfer rate is, why reducing it can improve your services, and how AI is your MVP in this mission.
Products Blog
How are Virtual Agents transforming e-commerce support?
How are Virtual Agents transforming e-commerce support?
Let's discover how virtual agents are reshaping e-commerce customer support.
Brochure Blog
From human to virtual receptionist. A short overview.
From human to virtual receptionist. A short overview.
Meet our new AI colleague through a short vademecum.
Products Blog
Meet Imagicle AI Virtual Receptionist, the digital twin of your human receptionists.
Meet Imagicle AI Virtual Receptionist, the digital twin of your human receptionists.
Imagicle AI Virtual Receptionist is ready to double the efficiency of your receptionist's team daily work. Discover how.
People Blog
Better Together 2024 – an event for Very Imagicle People
Better Together 2024 – an event for Very Imagicle People
Welcome to Better Together ’24! Let’s start at the beginning: what exactly is Better Together, and how did it all begin? In 2022, Imagicle people transitioned to hybrid work after 2 years of remote work. As new hires emerged and colleagues who hadn’t met were introduced, the need for deeper connections became evident. People going […]
Products Blog
Discover the benefits of an AI virtual receptionist and learn how it works.
Discover the benefits of an AI virtual receptionist and learn how it works.
Improve customer experience with an AI Phone Receptionist that handles calls, books appointments, and offers 24/7 support effortlessly. Discover more.
Products Blog
Cisco and Imagicle elevating their partnership with Webex Calling
Cisco and Imagicle elevating their partnership with Webex Calling
Cisco and Imagicle have partnered for over a decade. This launch elevates our partnership to new heights.
Products Blog
Call Deflection: Enhancing Customer Experience and Agent Productivity
Call Deflection: Enhancing Customer Experience and Agent Productivity
Learn how call deflection can make customer service more efficient and save everyone's time.
Use Case Blog
Contact Center Optimization: 3 Essential Tips for Managers
Contact Center Optimization: 3 Essential Tips for Managers
Contact Center Optimization: three tools to bring it to the next level and facilitate customer satisfaction and loyalty.
Use Case Blog
Why Recording Call and Contact Center Calls Is Essential
Why Recording Call and Contact Center Calls Is Essential
Unlock insights and elevate customer service with advanced call recording and analytics from Imagicle.What's up?
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Watch
WEBINAR - Sales Lab45’Partner Workshop: Imagicle AI Contact Center.Access this on-demand webinar as we unveil the power of Imagicle AI Contact Center and upgrade your conversations with customers. -
Security Blog
Contact Center Compliance: The 2026 Guide
Contact Center Compliance: The 2026 GuideLearn how to ensure contact center compliance with call recording, speech analytics, and AI tools. Reduce risk and improve customer experience. -
Products Blog
AI Receptionist: 7 Reasons Every Business Needs One Right Now
AI Receptionist: 7 Reasons Every Business Needs One Right NowDiscover how an AI receptionist improves customer service with 24/7 availability, zero missed calls, and smart automation for better efficiency. -
Products Blog
Improving Contact Center Quality and Compliance with Call Recording
Improving Contact Center Quality and Compliance with Call RecordingDiscover how contact center call recording software like Imagicle improves quality, ensures compliance, and enhances customer experience.
EN
Watch
WEBINAR - Sales Lab
45’
Partner Workshop: Imagicle AI Contact Center.
Access this on-demand webinar as we unveil the power of Imagicle AI Contact Center and upgrade your conversations with customers.
Security Blog
Contact Center Compliance: The 2026 Guide
Contact Center Compliance: The 2026 Guide
Learn how to ensure contact center compliance with call recording, speech analytics, and AI tools. Reduce risk and improve customer experience.
Products Blog
AI Receptionist: 7 Reasons Every Business Needs One Right Now
AI Receptionist: 7 Reasons Every Business Needs One Right Now
Discover how an AI receptionist improves customer service with 24/7 availability, zero missed calls, and smart automation for better efficiency.
Products Blog
Improving Contact Center Quality and Compliance with Call Recording
Improving Contact Center Quality and Compliance with Call Recording
Discover how contact center call recording software like Imagicle improves quality, ensures compliance, and enhances customer experience.