A closer look at the heart of Imagicle

  • Products Blog
    Imagicle Digital Fax is officially available inside the Webex Control Hub!
    Imagicle's is now the ONLY approved Digital Fax inside Webex Control Hub allowing a quick and easy configuration.
  • Products Blog
    Voice Analytics: tags and groups for better performance auditing.
    Voice Analytics has new tools to improve the organization of transcriptions: tags and groups.
  • DownloadDownload
    Brochure Blog
    Imagicle applications for Microsoft Teams.
    Microsoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era.
  • Products Blog
    AI Virtual Agents for Governments. Eliminating citizen complaints.
    Discover how Digital & Voice Virtual Agents can empower the PA and Governement machine to eliminate citizen complaints.
  • Products Blog
    Imagicle apps. Bringing value to your Webex Calling.
    Discover how Imagicle + Webex improve and streamline the experience of all users.
  • Products Blog
    AI Virtual Agents for Healthcare. Transform and simplify patient experience.
    Discover how Virtual Agents can relieve the stress of healthcare workers and give patients a better experience.
  • DownloadDownload
    Brochure Blog
    Voice Analytics: from customers’ voice to business success.
    Discover how Voice Analytics technologies help your business grow through this in-depth brochure.
  • Products Blog
    Imagicle webinars. All the knowledge you need at your fingertips.
    Discover how we use webinars to keep customers and partners informed, updated, and engaged.
  • Products Blog
    Voice Analytics. Enriched with brand-new widgets and alarms.
    Our Voice Analytics is enriched with new, fantastic features for supervisors. Discover them all!
  • Products Blog
    Call Analytics for Microsoft Teams. An even more powerful integration.
    Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
  • People Blog
    Spreading the Imagicle love in the UK.
    What can Imagicle bring to the UK market and why should customers and partners choose us?
  • Products Blog
    Cloud or Dedicated Cloud. What’s best?
    You're migrating to the Cloud and you need to choose between a public or private instance? This article will help you.
  • DownloadDownload
    Brochure Blog
    Imagicle applications for your Webex Calling.
    Download the brochure and improve your Webex Calling experience.
  • Customer success Blog
    Customer success: what it means and benefits.
    Customer success: what is it and why it matters? Discover why it's important to have dedicated resources.
  • DownloadDownload
    Brochure Blog
    Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
    Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.
  • Release Blog
    Imagicle Spring Release 2022. Empowered integrations in the Cloud.
    It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!
  • Release Blog
    Voice Analytics. Understanding agent performance.
    Discover the new Voice Analytics dashboard to enhance awareness and strategic use of data for supervisors.
  • Release Blog
    Webex Single Sign-On for Imagicle apps. Simplified access, increased security.
    With Spring '22, all Imagicle apps will be accessible through Webex's Single Sign-On. Find out how this make your life easier.
    • Keep an eye on the Imagicle world.
    Get some free, happy content and stay up to date.

    What's up?

  • EN WatchWatch
    WEBINAR - How to Lab
    40’
    Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
    Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
  • EN WatchWatch
    WEBINAR - Release
    45’
    Introducing UCX Engage Essentials for Webex Customer Experience Essentials. (EMEAR)
    Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
  • Press Release News
    Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
    Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
  • Products Blog
    Discover the benefits of an AI virtual receptionist and learn how it works. 
    Learn how AI virtual receptionists automate receptionist tasks, enhance customer service, and boost business efficiency.

    • Featured authors.

    Aldo Antignano
    Aldo Antignano
    Senior Support & IT Manager
    Italy
    Bernardo Federigi
    Bernardo Federigi
    Senior Marketing Manager
    Italy
    Lorenzo Naldi
    Lorenzo Naldi
    Marketing Engagement Team Leader
    Italy
    Stefania Solivardi
    Stefania Solivardi
    Marketing Content Creator
    Italy
    Elena Panzera
    Elena Panzera
    Former Content Marketing Specialist
    Italy
    Fiamma Romano
    Fiamma Romano
    Demand Generation Team Leader
    Italy
    Michel Ravasio
    Michel Ravasio
    Senior Country Manager - US
    North America
    Yury Montagnani
    Yury Montagnani
    Senior Sales Manager Europe, Africa & APJC
    Italy
    Marco Rullo
    Marco Rullo
    Senior R&D Manager Product Owner - Unified Communications
    Italy
    Giuliano Biasci
    Giuliano Biasci
    Senior Software Engineer
    Italy
    Luca Omiciuolo
    Luca Omiciuolo
    Senior Software Engineer
    Italy
    Michele Marini
    Michele Marini
    Senior Software Engineer
    Italy
    Samuele Franceschi
    Samuele Franceschi
    People & Culture Team Leader
    Italy
    Cristian Delù
    Cristian Delù
    Senior Software Engineer
    Italy
    Marco Da Rios
    Marco Da Rios
    Senior Software Engineer
    Italy
    Andrea Sonnino
    Andrea Sonnino
    Senior Tech Solution Specialist
    Italy
    Greta Babbini
    Greta Babbini
    Software UX/UI Designer
    Italy
    Luca Bonuccelli
    Luca Bonuccelli
    Senior Software Engineer
    Italy
    Massimo Di Puccio
    Massimo Di Puccio
    Co-CEO, Chief Marketing & Sales Officer
    Italy
    Christian Bongiovanni
    Christian Bongiovanni
    Co-CEO, Chief Technology Officer
    Italy
    Stefano Raffaelli
    Stefano Raffaelli
    Senior Software Engineer
    Italy
    Andrea Rivaben
    Andrea Rivaben
    Senior Solution Specialist Manager
    Italy
    Francesco Ronchieri
    Francesco Ronchieri
    Junior Software Engineer
    Italy
    Luca Isola
    Luca Isola
    Senior Business Development Manager Service Provider
    Italy
    Marco Cerri
    Marco Cerri
    Senior R&D Manager Product Owner - Cloud Services
    Italy
    Omar Radwan
    Omar Radwan
    Channel Sales DACH, CEE & APJC
    Italy
    Anas Assil
    Anas Assil
    Senior Channel Manager Middle East
    Middle East
    Riccardo Viviani
    Riccardo Viviani
    Senior Software Engineer Scrum Master
    Italy
    Viviana Di Meglio
    Viviana Di Meglio
    Channel Manager Europe, Africa & APJC
    Italy
    Massimiliano Picchi
    Massimiliano Picchi
    VP Sales, GM of Imagicle Middle East
    Middle East
    Matteo Conta
    Matteo Conta
    Senior Software Engineer
    Italy
    Riccardo Rolfo
    Riccardo Rolfo
    Channel Manager Italy
    Italy
    Thomas Popinel
    Thomas Popinel
    Channel Manager - France
    Europe
    Andrea Valleriani
    Andrea Valleriani
    Strategic Account Manager
    Italy
    Huda Bukhari
    Huda Bukhari
    Channel Sales Executive Saudi Arabia
    Middle East