A closer look at the heart of Imagicle

  • DownloadDownload
    Brochure Blog
    The apps for Webex Calling you can’t do without.
    Download the brochure and improve your Webex Calling experience.
  • Products Blog
    Spring Release 2023: a breath of fresh news for your favorite Calling Platforms.
    Spring release 2023 brought amazing new integrations to your favorite calling platforms. Discover them all!
  • Products Blog
    50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant
    Discover the brand new Call Analytics for Webex Calling Multi-Tenant.
  • Products Blog
    Call Recording Best Software Solution 2023
    Why should your company adopt a Call Recording solution?
  • Customer success Blog
    3 must-have skills for a successful Customer Service.
    Discover the customer service skills needed for a successful business, in any vertical.
  • Products Blog
    Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
    Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
  • Products Blog
    Omnichannel Customer Service: what, why, and how?
    Provide customers with a consistent service across all touchpoints and improve customer loyalty and brand reputation.
  • Products Blog
    Imagicle Attendant Console for Webex Calling: the operator console you’re looking for.
    Discover the value of an exclusive Cloud Attendant Console integrated with your Webex Calling.
  • Products Blog
    Why you should choose Imagicle Conversational AI to empower your bank.
    Discover the level of omnichannel automation Conversational AI brings to your bank.
  • Products Blog
    Imagicle Conversational AI: the future of retail is here.
    Discover the potential of voicebots and chatbos for retail organizations.
  • Event Blog
    A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
    Discover all the Imagicle news presented at Cisco Live EMEA 2023.
  • Products Blog
    Winter Release 2023. From UC to UCX, next-level experience.
    The news of Winter Release 2023 will revolutionize your eXperience all-around. Discover them all!
  • People Blog
    Why Should Your Business Switch to Virtual Fax Server?
    Why should your business invest in a virtual fax server? Discover now.
  • Products Blog
    Imagicle Conversational AI for Education. Happier students and less overworked staff.
    Discover the benefits of Imagicle Conversational AI for the world of Education.
  • Products Blog
    Imagicle Screen Recording. Your ally to improve customer eXperience.
    Discover how to leverage Screen Recording to improve customer experience.
  • Products Blog
    Imagicle Digital Fax is officially available inside the Webex Control Hub!
    Imagicle's is now the ONLY approved Digital Fax inside Webex Control Hub allowing a quick and easy configuration.
  • Products Blog
    Voice Analytics: tags and groups for better performance auditing.
    Voice Analytics has new tools to improve the organization of transcriptions: tags and groups.
  • DownloadDownload
    Brochure Blog
    The future, today. Imagicle Conversational AI.
    Learn about market trends and changes and how Conversational AI helps your business with some practical use cases.
    • Keep an eye on the Imagicle world.
    Get some free, happy content and stay up to date.

    What's up?

  • EN WatchWatch
    WEBINAR - How to Lab
    40’
    Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
    Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
  • EN WatchWatch
    WEBINAR - Release
    45’
    Introducing UCX Engage Essentials for Webex Customer Experience Essentials. (EMEAR)
    Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
  • Press Release News
    Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
    Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
  • Customer success Blog
    3 must-have skills for a successful Customer Service.
    Discover the customer service skills needed for a successful business, in any vertical.

    • Featured authors.

    Aldo Antignano
    Aldo Antignano
    Senior Support & IT Manager
    Italy
    Bernardo Federigi
    Bernardo Federigi
    Senior Marketing Manager
    Italy
    Lorenzo Naldi
    Lorenzo Naldi
    Marketing Engagement Team Leader
    Italy
    Stefania Solivardi
    Stefania Solivardi
    Marketing Content Creator
    Italy
    Elena Panzera
    Elena Panzera
    Former Content Marketing Specialist
    Italy
    Fiamma Romano
    Fiamma Romano
    Demand Generation Team Leader
    Italy
    Michel Ravasio
    Michel Ravasio
    Senior Country Manager - US
    North America
    Yury Montagnani
    Yury Montagnani
    Senior Sales Manager Europe, Africa & APJC
    Italy
    Marco Rullo
    Marco Rullo
    Senior R&D Manager Product Owner - Unified Communications
    Italy
    Minou Manafi
    Minou Manafi
    Junior Software Engineer
    Italy
    Giuliano Biasci
    Giuliano Biasci
    Senior Software Engineer
    Italy
    Luca Omiciuolo
    Luca Omiciuolo
    Senior Software Engineer
    Italy
    Michele Marini
    Michele Marini
    Senior Software Engineer
    Italy
    Samuele Franceschi
    Samuele Franceschi
    People & Culture Team Leader
    Italy
    Cristian Delù
    Cristian Delù
    Senior Software Engineer
    Italy
    Marco Da Rios
    Marco Da Rios
    Senior Software Engineer
    Italy
    Andrea Sonnino
    Andrea Sonnino
    Senior Tech Solution Specialist
    Italy
    Greta Babbini
    Greta Babbini
    Software UX/UI Designer
    Italy
    Luca Bonuccelli
    Luca Bonuccelli
    Senior Software Engineer
    Italy
    Massimo Di Puccio
    Massimo Di Puccio
    Co-CEO, Chief Marketing & Sales Officer
    Italy
    Christian Bongiovanni
    Christian Bongiovanni
    Co-CEO, Chief Technology Officer
    Italy
    Stefano Raffaelli
    Stefano Raffaelli
    Senior Software Engineer
    Italy
    Andrea Rivaben
    Andrea Rivaben
    Senior Solution Specialist Manager
    Italy
    Francesco Ronchieri
    Francesco Ronchieri
    Junior Software Engineer
    Italy
    Luca Isola
    Luca Isola
    Senior Business Development Manager Service Provider
    Italy
    Marco Cerri
    Marco Cerri
    Senior R&D Manager Product Owner - Cloud Services
    Italy
    Omar Radwan
    Omar Radwan
    Channel Sales DACH, CEE & APJC
    Italy
    Anas Assil
    Anas Assil
    Senior Channel Manager Middle East
    Middle East
    Riccardo Viviani
    Riccardo Viviani
    Senior Software Engineer Scrum Master
    Italy
    Viviana Di Meglio
    Viviana Di Meglio
    Channel Manager Europe, Africa & APJC
    Italy
    Massimiliano Picchi
    Massimiliano Picchi
    VP Sales, GM of Imagicle Middle East
    Middle East
    Matteo Conta
    Matteo Conta
    Senior Software Engineer
    Italy
    Riccardo Rolfo
    Riccardo Rolfo
    Channel Manager Italy
    Italy
    Thomas Popinel
    Thomas Popinel
    Channel Manager - France
    Europe
    Andrea Valleriani
    Andrea Valleriani
    Strategic Account Manager
    Italy
    Huda Bukhari
    Huda Bukhari
    Channel Sales Executive Saudi Arabia
    Middle East