A closer look at the heart of Imagicle

  • Products Blog
    Imagicle Attendant Console for Webex Calling: the operator console that was missing.
    Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!
  • People Blog
    The Importance of ESG Strategy and how we made it real with our Digital Fax.
    Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them.
  • DownloadDownload
    Brochure Blog
    Imagicle toolbox to build an outstanding customer service. 🚀
    Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!
  • Products Blog
    Voice Analytics: designed for your privacy and security.
    Voice Analytics handles a variety of sensitive, personal data. Learn why you can trust it to do so, any time, anywhere.
  • Event Blog
    Imagicle @ Gitex 2021: takeaways from being in a crowd after a while.
    Are in-person events still a thing? As we go back to normal after this intense week, it's time for keynotes & takeaways.
  • Products Blog
    Voice Analytics: AI and use cases to elevate customer satisfaction.
    Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.
  • People Blog
    Secret ingredients behind happy applications.
    Follow our HR Assistant Samuele to understand Imagicle's core values, the ones that define us as a company and as People.
  • Products Blog
    International Day for Universal Access to Information: Imagicle’s commitment.
    Find out how Imagicle can offer you access to information in total flexibility, mobility, and optimization of resources.
  • People Blog
    Imagicle Middle East. Talent at the service of customers.
    Discover how we tailor our products, services, and even mood to our Middle East partners and customers.
  • People Blog
    Imagicle US. Closer and closer to partners and customers.
    Seeing the world in Imagicle: US culture, US office, value proposition. Discover our people-centered mentality.
  • Products Blog
    Cloud, Manager Assistant, Voice Analytics: a brand-new Imagicle world.
    New products to enhance your work, new integrations to make it easier. From the Cloud or from the ground, dive into the latest Imagicle news with our co-CEO and CTO.
  • Brochure Blog
    Meet the new challenges of government communications.
    Discover Imagicle cloud-based digital workforce tools to allow government agencies and teams to boost their communication and collaboration.
  • Brochure Blog
    The only Cloud that makes the sun come out.
    How about finding a way to work fast, but in perfect synergy with your teams?The Cloud is the answer. Discover how!
  • Security Blog
    ISO 27001. Taking care of your data protection.
    Imagicle obtained the ISO27001 certificate. Here’s a summary of what it means and what will change in terms of security.
  • Products Blog
    Your sigh of relief: Imagicle UCX Cloud Suite.
    Before our communications, it was our needs that changed. What needs do YOU identify with? Let's find out.
  • Products Blog
    Why it’s Smart to work on the Imagicle Cloud.
    The Covid-19 paradigm shift. In March 2020, we all learned – the hard way, might I say – that we don’t need to be in the office to get things done. The COVID-19 pandemic has necessitated the adoption of remote work on a wide scale, causing virtually the entire employee base of many companies to embrace an […]
  • Brochure Blog
    Imagicle UC solutions for the Banking & Finance industry.
    Discover how Imagicle steps up by offering tailored solutions that can make finance organizations' life easier.
  • Products Blog
    Pick up to 10 time zones for your Call Analytics reports.
    Clearer data analysis of call traffic, especially for organizations with (home) offices all over the world.
    • Keep an eye on the Imagicle world.
    Get some free, happy content and stay up to date.

    What's up?

  • Products Blog
    Ensuring Compliance and Exceeding Customer Expectations with Call Recording
    Improve customer service, enhance agent training, and maintain compliance across various sectors.
  • Products Blog
    How to empower customer service with Imagicle. 
    Learn how to empower agents and overall customer service with AI-powered technology and unified call management.
  • Products Blog
    Leveraging Call Analytics for Business Growth
    Explore the potential of Imagicle Call Analytics to boost your business efficiency, cost reduction, and regulatory compliance.
  • Products Blog
    Digitizing the Traditional with Imagicle Digital Fax
    Transform your business communication, reduce costs, and contribute to a more sustainable work environment.

    • Featured authors.

    Aldo Antignano
    Aldo Antignano
    Senior Support & IT Manager
    Italy
    Bernardo Federigi
    Bernardo Federigi
    Senior Marketing Manager
    Italy
    Lorenzo Naldi
    Lorenzo Naldi
    Marketing Engagement Team Leader
    Italy
    Stefania Solivardi
    Stefania Solivardi
    Marketing Content Creator
    Italy
    Elena Panzera
    Elena Panzera
    Former Content Marketing Specialist
    Italy
    Fiamma Romano
    Fiamma Romano
    Demand Generation Team Leader
    Italy
    Michel Ravasio
    Michel Ravasio
    Senior Country Manager - US
    North America
    Yury Montagnani
    Yury Montagnani
    Senior Sales Manager Europe, Africa & AJPC
    Italy
    Marco Rullo
    Marco Rullo
    Senior R&D Manager Product Owner - Unified Communications
    Italy
    Minou Manafi
    Minou Manafi
    Junior Software Engineer
    Italy
    Giuliano Biasci
    Giuliano Biasci
    Senior Software Engineer
    Italy
    Luca Omiciuolo
    Luca Omiciuolo
    Senior Software Engineer
    Italy
    Michele Marini
    Michele Marini
    Senior Software Engineer
    Italy
    Samuele Franceschi
    Samuele Franceschi
    People & Culture Team Leader
    Italy
    Cristian Delù
    Cristian Delù
    Senior Software Engineer
    Italy
    Marco Da Rios
    Marco Da Rios
    Senior Software Engineer
    Italy
    Andrea Sonnino
    Andrea Sonnino
    Senior Tech Solution Specialist
    Italy
    Greta Babbini
    Greta Babbini
    Software UX/UI Designer
    Italy
    Luca Bonuccelli
    Luca Bonuccelli
    Senior Software Engineer
    Italy
    Massimo Di Puccio
    Massimo Di Puccio
    Co-CEO, Chief Marketing & Sales Officer
    Italy
    Christian Bongiovanni
    Christian Bongiovanni
    Co-CEO, Chief Technology Officer
    Italy
    Stefano Raffaelli
    Stefano Raffaelli
    Senior Software Engineer
    Italy
    Andrea Rivaben
    Andrea Rivaben
    Senior Solution Specialist Manager
    Italy
    Francesco Ronchieri
    Francesco Ronchieri
    Junior Software Engineer
    Italy
    Luca Isola
    Luca Isola
    Senior Business Development Manager Service Provider
    Italy
    Marco Cerri
    Marco Cerri
    Senior R&D Manager Product Owner - Cloud Services
    Italy
    Omar Radwan
    Omar Radwan
    Channel Sales - CEE, Africa, AJPC
    Italy
    Anas Assil
    Anas Assil
    Senior Channel Manager Middle East
    Middle East
    Riccardo Viviani
    Riccardo Viviani
    Senior Software Engineer Scrum Master
    Italy
    Viviana Di Meglio
    Viviana Di Meglio
    Channel Manager CEE, Africa, AJPC
    Italy
    Massimiliano Picchi
    Massimiliano Picchi
    VP Sales, GM of Imagicle Middle East
    Middle East
    Matteo Conta
    Matteo Conta
    Senior Software Engineer
    Italy
    Riccardo Rolfo
    Riccardo Rolfo
    Channel Manager - Italy
    Italy
    Thomas Popinel
    Thomas Popinel
    Channel Manager - France
    Europe
    Andrea Valleriani
    Andrea Valleriani
    Regional Manager - Account Italy
    Italy
    Huda Bukhari
    Huda Bukhari
    Channel Sales Executive Saudi Arabia
    Middle East