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UCX Platform
At a glance
Welcome
Welcome Overview
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Automate Overview
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Ensure Overview
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Meet Imagicle Virtual Receptionist, the digital twin of your human receptionists.
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Add compliance to your convenience built-in Webex Calling Multi-Tenant recording with Imagicle.
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Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.
What was the first Imagicle Virtual Event all about? How can Imagicle help your business? You're in the right place.
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Turn your hybrid work into a happy place with Imagicle UCX Cloud Suite.
Discover our Cloud proposition and why it’s a keypoint in building the ideal hybrid work environment for your business.
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Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.
As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.
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Winter Release 2022. Secure, integrated, Cloudy new features.
Winter Release 2022 is available!. As always, the innovations are many and merry: navigate through them here!
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Imagicle Attendant Console for Webex Calling: the operator console that was missing.
Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!
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The Importance of ESG Strategy and how we made it real with our Digital Fax.
Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them.
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Imagicle toolbox to build an outstanding customer service. 🚀
Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!Behind the high performance of your CS, there are the right tools. Imagicle gets them all in a single UCX Suite. Discover them!
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Voice Analytics: designed for your privacy and security.
Voice Analytics handles a variety of sensitive, personal data. Learn why you can trust it to do so, any time, anywhere.
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Imagicle @ Gitex 2021: takeaways from being in a crowd after a while.
Are in-person events still a thing? As we go back to normal after this intense week, it's time for keynotes & takeaways.
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Voice Analytics: AI and use cases to elevate customer satisfaction.
Introducing Voice Analytics, a cloud-native AI service unlocking the real power of the content of phone conversations.
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Secret ingredients behind happy applications.
Follow our HR Assistant Samuele to understand Imagicle's core values, the ones that define us as a company and as People.
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International Day for Universal Access to Information: Imagicle’s commitment.
Find out how Imagicle can offer you access to information in total flexibility, mobility, and optimization of resources.
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Imagicle Middle East. Talent at the service of customers.
Discover how we tailor our products, services, and even mood to our Middle East partners and customers.
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Imagicle US. Closer and closer to partners and customers.
Seeing the world in Imagicle: US culture, US office, value proposition. Discover our people-centered mentality.
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Cloud, Manager Assistant, Voice Analytics: a brand-new Imagicle world.
New products to enhance your work, new integrations to make it easier. From the Cloud or from the ground, dive into the latest Imagicle news with our co-CEO and CTO.
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Meet the new challenges of government communications.
Discover Imagicle cloud-based digital workforce tools to allow government agencies and teams to boost their communication and collaboration.
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The only Cloud that makes the sun come out.
How about finding a way to work fast, but in perfect synergy with your teams?The Cloud is the answer. Discover how!
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ISO 27001. Taking care of your data protection.
Imagicle obtained the ISO27001 certificate. Here’s a summary of what it means and what will change in terms of security.
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Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
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Introducing UCX Engage Essentials for Webex Customer Experience Essentials. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
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Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
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Discover the benefits of an AI virtual receptionist and learn how it works.
Learn how AI virtual receptionists automate receptionist tasks, enhance customer service, and boost business efficiency.
EN
Watch
WEBINAR - How to Lab
40’
Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
EN
Watch
WEBINAR - Release
45’
Introducing UCX Engage Essentials for Webex Customer Experience Essentials. (EMEAR)
Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
Press Release
News
Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center
Imagicle Cloud Services will reach KSA by the end of 2024. Learn more.
Products
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Discover the benefits of an AI virtual receptionist and learn how it works.
Learn how AI virtual receptionists automate receptionist tasks, enhance customer service, and boost business efficiency.
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe, Africa & APJC
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Team Leader
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales DACH, CEE & APJC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Senior Software Engineer Scrum Master
Italy
Viviana Di Meglio
Channel Manager Europe, Africa & APJC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy
Italy
Thomas Popinel
Channel Manager - France
Europe
Andrea Valleriani
Strategic Account Manager
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East