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Call Analytics
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Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
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A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
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Everything you need
All integrations
Calling Integrations
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All integrations with Cisco
Microsoft Integrations
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WEBINAR - Release
Spring ’23 – Call Recording and Call Analytics for Webex Calling Multi-Tenant.
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A closer look at the heart of Imagicle
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Advanced Queueing. Increased performance and unlimited scalability.
How did we reach unlimited scalability for our Advanced Queueing solution? Click here to find out.
Products
Blog
Call Analytics: 2 new reports to make devices’ adoption effective.
Two brand new reports that will give you accurate insights about the usage of devices across your company, to optimize costs and resources.
People
Blog
Imagicle solutions for the Government industry.
Cost-effectiveness, correct cost allocation, transparent reports... All this becomes a piece of cake for every government, with Imagicle. Find out how!
Release
Blog
OAuth 2.0 support: Microsoft 365 native integration.
Discover OAuth 2.0, its benefits in terms of security and simplicity, and its use cases within the Imagicle UCX Suite.
Use Case
Blog
Imagicle solutions for the Healthcare industry.
The healthcare sector has been put to the test several times, and it's time for it to sit back and relax. Imagicle is here to help!
Brochure
Blog
Finance: how Imagicle apps turned 3 customers into happy customers.
The finance world faces a great deal of responsibility. Imagicle is here to help with smoothing operations. Find out how!
Products
Blog
Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
Discover why Cisco UCM Cloud and our UCX Cloud Suite are the ideal duo for a smooth transition to the Cloud.
Tech Specs
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Imagicle contribution to Open Source: WireMock.GUI.
The Open Source world now has an Imagicle touch: discover WireMock.GUI, our internal tool written in TDD and developed by our R&D team that mocks the behavior of a web server.
Products
Blog
The best of Winter Release 2021: cloud, security, integrations.
UCX Cloud Suite, Call Analytics with Hunt Groups, Integrations, and more… Prepare to be amazed by Winter 2021.
People
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3 reasons why you should know Imagicle.
Whether you've known us for years or it's the first time you hear about us, here are 3 good reasons why you'll fall in love with us!
Products
Blog
Attendant Console: native integration with Cisco BroadWorks.
Discover our native integration with the world's leading cloud business communication platform, Cisco BroadWorks.
Products
Blog
Call Analytics: boost your Customer Services with Hunt Groups reports.
Ready to boost your Customer Service? The reports on Hunt Groups for Call Analytics will get the job done.
Products
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Your Imagicle Attendant Console gets safer than ever.
The safety you are looking for is just a click away: brand new TLS certificates for your Attendant Console.
Products
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Welcome to Neverland. A new workplace concept.
The transformation of the workplace and the surprising results of the surveys on employee preferences painted in the very guise of a fabulous story.
Products
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Hello! My name is Imagicle UCX Suite. Nice to meet you.
The name of your favorite UCX Suite isn't the only thing that changes: discover the new Imagicle UCX Suite in 3 flavors: Cloud, On-Prem, and Hosted; the integrations area and the new homepage.
Release
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The best of Imagicle Summer Release 2020. FREE HANDBOOK.
A short collection of blog posts about the latest news included in the Imagicle Summer Release 2020, ready to be enjoyed in a compact, interactive handbook.
Products
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Imagicle turns remote work into an opportunity to get smarter.
With people working from their homes, the traditional office concept changes completely. Here’s how.
Release
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Summer Release 2020.
A quick look at the amazing features delivered with the new Imagicle AppSuite Summer Release 2020: AppSuite aaS, new APIs, increased security and much more.
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The future, today. Imagicle Conversational AI.
Learn about market trends and changes and how Conversational AI helps your business with some practical use cases.
EN
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WEBINAR - Release
45’
Spring ’23 – Call Recording for Webex Calling Multi-Tenant.
Discover all the updates included in Spring Release '23.
Products
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Imagicle Screen Recording. Your ally to enhance customer eXperience.
Discover the new Imagicle Screen Recording, the Call Recording add-on that records agents’ on-screen activities during calls
Products
Blog
Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
Download
Brochure
Blog
The future, today. Imagicle Conversational AI.
Learn about market trends and changes and how Conversational AI helps your business with some practical use cases.
EN
Watch
WEBINAR - Release
45’
Spring ’23 – Call Recording for Webex Calling Multi-Tenant.
Discover all the updates included in Spring Release '23.
Products
Blog
Imagicle Screen Recording. Your ally to enhance customer eXperience.
Discover the new Imagicle Screen Recording, the Call Recording add-on that records agents’ on-screen activities during calls
Products
Blog
Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
Featured authors.
Aldo Antignano
Senior Support & IT Manager
Italy
Bernardo Federigi
Senior Marketing Manager
Italy
Lorenzo Naldi
Marketing Engagement Team Leader
Italy
Stefania Solivardi
Marketing Content Creator
Italy
Elena Panzera
Former Content Marketing Specialist
Italy
Fiamma Romano
Demand Generation Team Leader
Italy
Michel Ravasio
Senior Country Manager - US
North America
Yury Montagnani
Senior Sales Manager Europe & Africa
Italy
Marco Rullo
Senior R&D Manager Product Owner - Unified Communications
Italy
Minou Manafi
Junior Software Engineer
Italy
Giuliano Biasci
Senior Software Engineer
Italy
Luca Omiciuolo
Senior Software Engineer
Italy
Michele Marini
Senior Software Engineer
Italy
Samuele Franceschi
People & Culture Team Leader
Italy
Cristian Delù
Senior Software Engineer
Italy
Marco Da Rios
Senior Software Engineer
Italy
Andrea Sonnino
Senior Tech Solution Specialist
Italy
Greta Babbini
Software UX/UI Designer
Italy
Luca Bonuccelli
Senior Software Engineer
Italy
Massimo Di Puccio
Co-CEO, Chief Marketing & Sales Officer
Italy
Christian Bongiovanni
Co-CEO, Chief Technology Officer
Italy
Stefano Raffaelli
Senior Software Engineer
Italy
Andrea Rivaben
Senior Solution Specialist Manager
Italy
Francesco Ronchieri
Junior Software Engineer
Italy
Luca Isola
Senior Business Development Manager Service Provider
Italy
Marco Cerri
Senior R&D Manager Product Owner - Cloud Services
Italy
Omar Radwan
Channel Sales CEE, Africa & APAC
Italy
Anas Assil
Senior Channel Manager Middle East
Middle East
Riccardo Viviani
Senior Software Engineer Scrum Master
Italy
Viviana Di Meglio
Territory Manager CEE, Africa & APAC
Italy
Massimiliano Picchi
VP Sales, GM of Imagicle Middle East
Middle East
Matteo Conta
Senior Software Engineer
Italy
Riccardo Rolfo
Channel Manager Italy, UK & Ireland
Italy
Thomas Popinel
Channel Manager France
Europe
Andrea Valleriani
Channel Manager Italy & Iberics
Italy
Huda Bukhari
Channel Sales Executive Saudi Arabia
Middle East