A closer look at the heart of Imagicle

  • Products Blog
    Advanced Queueing. Increased performance and unlimited scalability.
    How did we reach unlimited scalability for our Advanced Queueing solution? Click here to find out.
  • Products Blog
    Call Analytics: 2 new reports to make devices’ adoption effective.
    Two brand new reports that will give you accurate insights about the usage of devices across your company, to optimize costs and resources.
  • People Blog
    Imagicle solutions for the Government industry.
    Cost-effectiveness, correct cost allocation, transparent reports... All this becomes a piece of cake for every government, with Imagicle. Find out how!
  • Release Blog
    OAuth 2.0 support: Microsoft 365 native integration.
    Discover OAuth 2.0, its benefits in terms of security and simplicity, and its use cases within the Imagicle UCX Suite.
  • Use Case Blog
    Imagicle solutions for the Healthcare industry.
    The healthcare sector has been put to the test several times, and it's time for it to sit back and relax. Imagicle is here to help!
  • Brochure Blog
    Finance: how Imagicle apps turned 3 customers into happy customers.
    The finance world faces a great deal of responsibility. Imagicle is here to help with smoothing operations. Find out how!
  • Products Blog
    Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
    Discover why Cisco UCM Cloud and our UCX Cloud Suite are the ideal duo for a smooth transition to the Cloud.
  • Tech Specs Blog
    ​​Imagicle contribution to Open Source: WireMock.GUI.
    The Open Source world now has an Imagicle touch: discover WireMock.GUI, our internal tool written in TDD and developed by our R&D team that mocks the behavior of a web server.
  • Products Blog
    The best of Winter Release 2021: cloud, security, integrations.
    UCX Cloud Suite, Call Analytics with Hunt Groups, Integrations, and more… Prepare to be amazed by Winter 2021.
  • People Blog
    3 reasons why you should know Imagicle.
    Whether you've known us for years or it's the first time you hear about us, here are 3 good reasons why you'll fall in love with us!
  • Products Blog
    Attendant Console: native integration with Cisco BroadWorks.
    Discover our native integration with the world's leading cloud business communication platform, Cisco BroadWorks.
  • Products Blog
    Call Analytics: boost your Customer Services with Hunt Groups reports.
    Ready to boost your Customer Service? The reports on Hunt Groups for Call Analytics will get the job done.
  • Products Blog
    Your Imagicle Attendant Console gets safer than ever.
    The safety you are looking for is just a click away: brand new TLS certificates for your Attendant Console.
  • Products Blog
    Welcome to Neverland. A new workplace concept.
    The transformation of the workplace and the surprising results of the surveys on employee preferences painted in the very guise of a fabulous story.
  • Products Blog
    Hello! My name is Imagicle UCX Suite. Nice to meet you.
    The name of your favorite UCX Suite isn't the only thing that changes: discover the new Imagicle UCX Suite in 3 flavors: Cloud, On-Prem, and Hosted; the integrations area and the new homepage.
  • Release Blog
    The best of Imagicle Summer Release 2020. FREE HANDBOOK.
    A short collection of blog posts about the latest news included in the Imagicle Summer Release 2020, ready to be enjoyed in a compact, interactive handbook.
  • Products Blog
    Imagicle turns remote work into an opportunity to get smarter.
    With people working from their homes, the traditional office concept changes completely. Here’s how.
  • Release Blog
    Summer Release 2020.
    A quick look at the amazing features delivered with the new Imagicle AppSuite Summer Release 2020: AppSuite aaS, new APIs, increased security and much more.
    • Keep an eye on the Imagicle world.
    Get some free, happy content and stay up to date.

    What's up?

  • DownloadDownload
    Brochure Blog
    The future, today. Imagicle Conversational AI.
    Learn about market trends and changes and how Conversational AI helps your business with some practical use cases.
  • EN WatchWatch
    WEBINAR - Release
    45’
    Spring ’23 – Call Recording for Webex Calling Multi-Tenant.
    Discover all the updates included in Spring Release '23.
  • Products Blog
    Imagicle Screen Recording. Your ally to enhance customer eXperience.
    Discover the new Imagicle Screen Recording, the Call Recording add-on that records agents’ on-screen activities during calls
  • Products Blog
    Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
    Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!

    • Featured authors.

    Aldo Antignano
    Aldo Antignano
    Senior Support & IT Manager
    Italy
    Bernardo Federigi
    Bernardo Federigi
    Senior Marketing Manager
    Italy
    Lorenzo Naldi
    Lorenzo Naldi
    Marketing Engagement Team Leader
    Italy
    Stefania Solivardi
    Stefania Solivardi
    Marketing Content Creator
    Italy
    Elena Panzera
    Elena Panzera
    Former Content Marketing Specialist
    Italy
    Fiamma Romano
    Fiamma Romano
    Demand Generation Team Leader
    Italy
    Michel Ravasio
    Michel Ravasio
    Senior Country Manager - US
    North America
    Yury Montagnani
    Yury Montagnani
    Senior Sales Manager Europe & Africa
    Italy
    Marco Rullo
    Marco Rullo
    Senior R&D Manager Product Owner - Unified Communications
    Italy
    Minou Manafi
    Minou Manafi
    Junior Software Engineer
    Italy
    Giuliano Biasci
    Giuliano Biasci
    Senior Software Engineer
    Italy
    Luca Omiciuolo
    Luca Omiciuolo
    Senior Software Engineer
    Italy
    Michele Marini
    Michele Marini
    Senior Software Engineer
    Italy
    Samuele Franceschi
    Samuele Franceschi
    People & Culture Team Leader
    Italy
    Cristian Delù
    Cristian Delù
    Senior Software Engineer
    Italy
    Marco Da Rios
    Marco Da Rios
    Senior Software Engineer
    Italy
    Andrea Sonnino
    Andrea Sonnino
    Senior Tech Solution Specialist
    Italy
    Greta Babbini
    Greta Babbini
    Software UX/UI Designer
    Italy
    Luca Bonuccelli
    Luca Bonuccelli
    Senior Software Engineer
    Italy
    Massimo Di Puccio
    Massimo Di Puccio
    Co-CEO, Chief Marketing & Sales Officer
    Italy
    Christian Bongiovanni
    Christian Bongiovanni
    Co-CEO, Chief Technology Officer
    Italy
    Stefano Raffaelli
    Stefano Raffaelli
    Senior Software Engineer
    Italy
    Andrea Rivaben
    Andrea Rivaben
    Senior Solution Specialist Manager
    Italy
    Francesco Ronchieri
    Francesco Ronchieri
    Junior Software Engineer
    Italy
    Luca Isola
    Luca Isola
    Senior Business Development Manager Service Provider
    Italy
    Marco Cerri
    Marco Cerri
    Senior R&D Manager Product Owner - Cloud Services
    Italy
    Omar Radwan
    Omar Radwan
    Channel Sales CEE, Africa & APAC
    Italy
    Anas Assil
    Anas Assil
    Senior Channel Manager Middle East
    Middle East
    Riccardo Viviani
    Riccardo Viviani
    Senior Software Engineer Scrum Master
    Italy
    Viviana Di Meglio
    Viviana Di Meglio
    Territory Manager CEE, Africa & APAC
    Italy
    Massimiliano Picchi
    Massimiliano Picchi
    VP Sales, GM of Imagicle Middle East
    Middle East
    Matteo Conta
    Matteo Conta
    Senior Software Engineer
    Italy
    Riccardo Rolfo
    Riccardo Rolfo
    Channel Manager Italy, UK & Ireland
    Italy
    Thomas Popinel
    Thomas Popinel
    Channel Manager France
    Europe
    Andrea Valleriani
    Andrea Valleriani
    Channel Manager Italy & Iberics
    Italy
    Huda Bukhari
    Huda Bukhari
    Channel Sales Executive Saudi Arabia
    Middle East