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Stonevoice Application Suite 2011
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The StoneSuite 2011 is a suite of applications dedicated to Cisco Unified Communications that help improving the way people collaborate, manage their communications and control their work.
Your investment in the Cisco UC system is extremely important for your Business. StoneSuite will allow you to optimize this investment thanks to easy to use solutions for you to save time and money thus integrating the services offered by your system.
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StoneSuite 2011 brings out the best from your Cisco UC potentials by enriching it with new solutions in terms of control, collaboration and convergence. Integrated in a unique suite, you will be offered with all the services you require: from the console for normally sighted, partially sighted and blind operators to an advanced queue management, telephone traffic documentation, directory services, fax server, CTI, up to crossing the boundaries of video communication, connecting your Cisco UC system audio and video capabilities to Skype™!
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Account & Billing
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Hospitality Integration
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Micros-Fidelio compatible
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Phone Lock
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IP Fax Server
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Attendant Console
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Computer Telephony Integration
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Blue's One CTI Enterprise |
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Directory management and caller ID
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Automatic Call Distribution
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IVR Auto Attendant
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IVR Script Designer
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VoiceMail and Unified Messaging
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Audio Skype Gateway
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Software Audio Conference Bridge
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Imagicle, as Cisco Preferred Solution Developer, guarantees the compatibility of its applications with the new Cisco UC platforms. Many of the Stonevoice Application Suite products are already certified as Cisco Compatible. At this time, some of the certifications processes are being carried out for Cisco UCM 8.5 platform and will end by December 2011.
All products are anyway internally verified with Cisco UC platforms.
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Can you control the cost of your
Communications?
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Would you like to save 90% of the time it takes you to send a fax?
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Which one are the most expensive departments or extensions, in terms of phone costs? How is your cost divided among cost centers and departments? Can you tell after how long calls from your clients are being answered? You feel someone is abusing the telephone service but can’t prove it?
Thanks to Billy Blue’s 4 you can provide an answer to all of these questions, precisely and in real time.
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How much time does it take you to send a fax? How many times have you run out of paper or toner? And how many times did you have to wait your turn before sending a fax? Did you know the average time for sending a fax is 10 minutes? Did you know you could do it sitting at your desk or from your smartphone with an e-mail or via the Web? From today and on this operation will take you as long as one minute thanks to Stonefax.
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Do you want to prevent unauthorised use of the phones in your company?
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Would you like to provide a more professional handling of your incoming Client calls?
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Outside office hours, people (both internal and external to the company) often take advantage of unattended phones to make personal calls.
With Billy Blue’s 4 you can track this abuse. Preventing a problem is better than solving it. With StoneLock you can easily lock the Cisco IP phones for security reason in your company and the phone bill will be under control.
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Would like to simplify the work of your normally sighted, partially sighted and blind operators?
Blue’s Attendant makes everything easier: no missed call, reduced waiting queues for your Clients and professional management of all the queues.
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Would you like to know who is calling you and store your contacts onto your Cisco IP Phone?
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Would you like to improve your Customer Service level?
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This is extremely easy with Speedy Enterprise: your Cisco IP Phone will list your contacts and you will be able to see who is calling you.
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Imagine you could accept incoming calls that can be dispatch to different operators, provide customized courtesy messages and analyze the detail of your queues thanks to real time, advanced statistics. Find out how all this can be possible thanks to Queue Manager Enterprise.
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How long do your customers spend waiting for information?
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What about using your Cisco IP Phone to call your contacts through Skype?
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Have you ever thought of using an automated attendant? Maybe you think it is complicated and expensive. With IVR Manager it has never been so easy and cost effective.
Would you like to see your customers, suppliers and colleagues when you talk to them?
Imagine your Customers video calling you on your Cisco video phone or on your video conferencing device, using Skype.
With Skystone Video this can be achieved!
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Skype users are more than 400 million worldwide and increase on a daily basis.
Would you be interested in exploiting the advantages of receiving and calling your customers and suppliers through Skype from your desk phone? Do you think it can be complex? Would you believe that you can do it without any major change in your Unified Communication System and in the experience of your employees?
Discover how to do this with Skystone.
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Native integration with any Cisco Unified Communication Platform
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CUCM 4.x-5.x-6.x-7.x-8.x
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CUCME-UC500 4.x-7.x-8.x
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Ready even for multivendor networks
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Scalable and reliable
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Flexible and ready to be customised upon request
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Based on open standard SIP-H323 VoIP protocols
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Software only solutions for Windows environments
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Web based services and management console
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Support & Software Maintenance included
Every Imagicle product includes ImagicleCare Basic, software maintenance and best effort technical support service from a team of specialists ready to listen to you in 5 different languages (Italian, English, German, French and Spanish).
ImagicleCare Basic includes services granting a post-installation support for the first 12 or 36 months starting from the date of the first registration.
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Period included
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Product
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12 months
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all the Imagicle products excluded those listed below
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36 months
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Blue's Professional
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Blue's Hotel Pro
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Blue's One CTI TAPI
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Blue's Voice Memory
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After this initial free period, you need to subscribe a support plan for a continuous maintenance and support of our product.
If you are longing for a more advanced support service, with predetermined and guaranteed response time and complete upgrades to the minor and major future software releases, you can subscribe to ImagicleCare Gold support & maintenance program. Learn more...
Support for all trial versions
Imagicle support is also granted during the 30 day evaluation period for every application and includes all ImagicleCare Basic services.
Warrant and support on hardware products
All Imagicle hardware products are covered by a 12 month warranty.
Hardware products include technical support service provided by the ImagicleCare Basic plan. In case of fault during the warranty period, immediately contact the technical support department. After the fault is determined, the device return can be authorised for repair or replacement that will be carried out free of charge except for shipping costs that will be charged to the client. Should a found fault not be covered by warranty, we shall notify the repair costs to the client, before repairing the device. This same procedures applies in case of expired warranty.
ImagicleCare Gold plan subscription does not modify above described warranty and support conditions covering hardware products.
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If you have not an account press Register button to get a new one.
Choose a software from the list below
In the following tables you find all the items you may need: Standard Products, Product Bundles, Optional modules, Expansions and Upgrades.
In order to see the prices you need to be a registered reseller, distributor or Imagicle Partner.
Click here to enter your password or here to apply to became an Imagicle Partner.
You may consider to buy a special Product Bundle instead of a Standard Product to obtain a better solution at a dramatically convenient price.
You require an Expansion license in order to extend your standard license for example up to the number of extensions monitored with your accounting and billing software, or to expand the number of channels for you IP Fax server.
You require an Upgrade license in order to upgrade to the new version of your product. If your product is covered by an Imagicle Care Gold Plan the upgrades are free of charge for you.
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Find out about all StoneSuite new features
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Account & Billing
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Hospitality Services
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Phone Lock
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IP Fax Server
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Attendant Console and CTI
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Optimized performances
- up to 50 clients with 5000 BLF for a single server
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introducing user profiling and management:
access to Dashboard (only for Enterprise version) with realtime queue and agent info and change the open/close status of queues
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partially sighted and blind operator support
- vocalizer JAWS compatible
- certified by the institute for blind people F. Cavazza
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Windows Server 2008 R2 at 64bit fully supported
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ACD and IVR
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Optimized performances
- up to 120 channels for a single server
- up to 240 camp-on for a single server
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introducing user profiling and management:
queue management and reports available for the queue supervisor
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added attendant capabilities
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Windows Server 2008 R2 at 64bit fully supported
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Directory services
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phonebook importation/synchronization from Meta directory, LDAP, ODBC, MS Exchange, Lotus Dominio
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StoneFax integration
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Windows Server 2008 R2 at 64bit fully supported
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Voice Mail
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Skype Gateway
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Conference Bridge
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