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Imagicle UC Suite On-Prem

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Attendant Console - Centralino Telefonico

Attendant 
Console

Auto 
Attendant

Advanced 
Queueing

Call 
Analytics

Call 
Recording

Contact 
Manager

Digital 
Fax

Hotel 
Services

The Imagicle UC On-Prem Suite provides you with a complete set of UC apps in one suite, simplifying deployment, administration, and use.

Start making your communications faster, smarter, easier.

One suite to get the work done.

The apps you need for your UC platform behind a single pane o glass: one suite, one experience, one server, one support, one partner.

Built to make it easy.

Streamlined deployment, administration and use. And thanks to a secure Cloud connection, you can add the scalability you want.

For every company.

Comprehensive UC enterprise feature set and architecture available for businesses of all sizes. Provided at the right price!

Field-proven UC solution.

Deployed and managed by thousands of happy customers worldwide, granting native integration with several calling platforms.

Up-to-date as you wish.

3 seasonal releases per year, providing you with state of the art solutions, security updates and increasingly advanced features.

All the support you deserve.

Dedicated support plans, advanced services and exclusive services for cloud-connected customers, like Proactive Support.

Try UC Suite On-Prem
We'll show you the best purchase options for your business, with perpetual licenses or subscriptions.

Details that make the difference.

On-premises or Cloud.

For those that already have a significant investment in on-premises UCs but want to start moving to the Cloud without impacting the user experience, a cloud connection can be a good fit. You can move to the Imagicle Cloud by migrating your calling platform at your own pace, but start enjoying Cloud's exciting benefits such as Cloud Licensing, Proactive Support, and new AI/ML services right now through a secure Cloud-connection to your On-Prem platform.

Security: something we take seriously.

We like to make sure that everything always runs smoothly and your communications are safe and protected. That's why we keep your apps updated against the OWASP 10, develop our solutions using a Secure Software Development Lifecycle approach and we've completed the ISO 27001 standard's requirements for establishing, implementing, maintaining, and continually improving an information security management system (ISMS).

A unified user experience.

Imagicle UC Suite includes a full set of must-have apps behind a single pane of glass: Attendant Console and Contact Manager to streamline customer service and centralize multiple directories; Call Recording to record 100% of calls and comply with data security regulations, Call Analytics to keep track of costs and devices’ adoption and make data-driven decisions, Digital Fax, to send faxes as emails and save on maintenance and materials, and much more. Always made with happiness.

We keep your information safe.

Imagicle solutions are 100% compliant with GDPR, MiFID II, FINMA, PCI-DSS, and specific business security requirements like HIPAA. Thanks to industry-standard encryption and safety mechanisms for system security, Imagicle UC Suite allows meeting each organization security regulation with proper authorization controls, detailed reporting features, and flexible data retention while ensuring the utmost level of data protection. Goodbye, heavy fines!

You will always be one step ahead.

Imagicle UC On-Prem Suite comes with 3 seasonal software updates a year. In addition to brand new features, each release provides customers with security enhancements against OWASP 10 and other major threats. Finally, a series of vulnerability fixes and hotfixes are released during the year to ensure the maximum speed in solving problems, always investing in research and progress to be able to fight the highest possible number of risks.

Top-notch support service.

Imagicle Advanced Services and ImagicleCare Services are ready to provide you with different support plans and tailor-made assistance during delivery, implementation, or project upgrade even in complex environments. Plus, you can take advantage of exclusive services such as a dedicated support expert and Proactive Support, available through a secure Cloud-connection.

Take it to the Cloud.

Imagicle UC Cloud Suite will bring all your apps at your fingertips, with a simple subscription, easily scalable according to your needs.

Discover UC Cloud Suite and let yourself be fascinated by a new way of experiencing flexibility, efficiency, and security for your communications.

Take it to the Cloud.

Imagicle UC Cloud Suite will bring all your apps at your fingertips, with a simple subscription, easily scalable according to your needs.

Discover UC Cloud Suite and let yourself be fascinated by a new way of experiencing flexibility, efficiency, and security for your communications.
Discover UC Cloud Suite
Easily integrate with the things you already use and love.

Easily integrate with the things you already use and love.

Use pre-built integrations or build your own custom integrations using our secure developer API.

Learn More
Shall we arrange a demo?
We'll guide you through the benefits of UC Suite On-Prem.
Advanced Services

Advanced Services

Rely on a dedicated team to facilitate configuration and integrations.
ImagicleCare

ImagicleCare

Choose the best plan for your business and get the support you need in 7 languages.

Resources.

  • Support Blog
    3 must-have skills for a successful Customer Service.
    Reduce the work the customer has to do to get their problem solved. Increase their happiness.
  • DownloadDownload
    Guide Guide
    Proactive Support: resolving issues before they become problems.
    Discover Proactive Support, the service designed to run continuous health-checks of the Imagicle UC Cloud Suite.
  • DownloadDownload
    Brochure Brochure
    The only Cloud that makes the Sun come out.
    How about finding a way to work fast, but in perfect synergy with your teams?The Cloud is the answer. Discover how!

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote

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Do you want a quote?
We'll show you the best purchase options for your business, with perpetual licenses or subscriptions.

For Enterprises

All the must-have apps for your UC platforms: one suite, one server, one support, one experience. Always up-to-date and suitable for every company, On-Prem or Cloud.
Cloud On-Prem

For Service Providers

Complete your UCaaS offer with all the services your customers need. You can have the Imagicle UC Suite running on the Imagicle Cloud or hosted in your DCs.
Cloud Hosted

Advanced Services

Advanced Services

Rely on a dedicated team to facilitate configuration and integrations.
ImagicleCare

ImagicleCare

Choose the best plan for your business and get the support you need in 7 languages.

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote

From the Imagicle Beat blog.

  • Support Blog
    3 must-have skills for a successful Customer Service.
    Reduce the work the customer has to do to get their problem solved. Increase their happiness.
  • Products Blog
    Imagicle + Cisco UCM Cloud. Take your UCs to the cloud.
    Discover why Cisco UCM Cloud and our UC Cloud Suite are the ideal duo for a smooth transition to the Cloud.
  • Security Blog
    ISO 27001. Taking care of your data protection.
    Imagicle obtained the ISO27001 certificate. Here’s a summary of what it means and what will change in terms of security.

Dedicated webinars.

  • EN WatchWatch
    WEBINAR - Sales Lab
    45’
    Discover Imagicle UC Cloud Suite.
    The power of Imagicle UC Apps + the benefits of the cloud.
  • EN WatchWatch
    WEBINAR - Sales Lab
    45’
    Help your customers improve phone devices usage and adoption.
    Offer a complete set of Device Adoption reports and KPIs that will help your customers make data-driven decisions.
  • EN WatchWatch
    WEBINAR - Tech Lab
    45’
    5 must-have integrations of Imagicle Attendant Console.
    Imagicle Attendant Console comes with a full set of integrations that simplify the operator's work.

Let's find out more!

  • DownloadDownload
    Customer success Customer success
    SEHA: call monitoring has many advantages, like your customers’ satisfaction.
    Accurate control of telephone traffic and a reliable support allow SEHA to meet customers' expectations.
  • DownloadDownload
    Use Case Use Case
    Meet the new challenges of government communications.
    Discover Imagicle cloud-based digital workforce tools to allow government agencies and teams to boost their communication and collaboration.
  • Event News
    Imagicle: sponsor at Commsverse. Make your Microsoft Teams perfect.
    Join us at Commsverse on September 15th-16th to take your Microsoft Teams to the next level!

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote