Imagicle UCX Suite On-Prem

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Attendant Console - Centralino Telefonico

Attendant 
Console

Advanced 
Queueing

Auto 
Attendant

Conversational 
AI

imagicle manager assistant

Manager 
Assistant

Call 
Recording

Voice 
Analytics

Contact 
Manager

Call 
Analytics

Digital 
Fax

Hotel 
Services

The Imagicle UCX On-Prem Suite provides you with a complete set of UC apps in one suite, simplifying deployment, administration, and use.

Start making your communications faster, smarter, easier.

One suite to get the work done.

The apps you need for your UC platform behind a single pane of glass: one suite, one experience, one server, one support, one partner.

Built to make it easy.

Streamlined deployment, administration and use. And thanks to a secure Cloud connection, you can add the scalability you want.

For every company.

Comprehensive UC enterprise feature set and architecture available for businesses of all sizes. Provided at the right price!

Field-proven UC solution.

Deployed and managed by thousands of happy customers worldwide, granting native integration with several calling platforms.

Up-to-date as you wish.

3 seasonal releases per year, providing you with state of the art solutions, security updates and increasingly advanced features.

All the support you deserve.

Dedicated support plans, advanced services and exclusive services for cloud-connected customers, like Proactive Support.

Try UCX Suite On-Prem
We'll show you the best purchase options for your business, with perpetual licenses or subscriptions.

Details that make the difference.

On-premises or Cloud.

For those that already have a significant investment in on-premises UCs but want to start moving to the Cloud without impacting the user experience, a cloud connection can be a good fit. You can move to the Imagicle Cloud by migrating your calling platform at your own pace, but start enjoying Cloud's exciting benefits such as Cloud Licensing, Proactive Support, and new AI/ML services right now through a secure Cloud-connection to your On-Prem platform.

Security: something we take seriously.

We like to make sure that everything always runs smoothly and your communications are safe and protected. That's why we keep your apps updated against the OWASP 10, develop our solutions using a Secure Software Development Lifecycle approach and we've completed the ISO 27001 standard's requirements for establishing, implementing, maintaining, and continually improving an information security management system (ISMS).

A unified user experience.

Imagicle UCX Suite includes a full set of must-have apps behind a single pane of glass: Attendant Console and Contact Manager to streamline customer service and centralize multiple directories; Call Recording to record 100% of calls and comply with data security regulations, Call Analytics to keep track of costs and devices’ adoption and make data-driven decisions, Digital Fax, to send faxes as emails and save on maintenance and materials, and much more. Always made with happiness.

We keep your information safe.

Imagicle solutions are 100% compliant with GDPR, MiFID II, FINMA, PCI-DSS, and specific business security requirements like HIPAA. Thanks to industry-standard encryption and safety mechanisms for system security, Imagicle UCX Suite allows meeting each organization security regulation with proper authorization controls, detailed reporting features, and flexible data retention while ensuring the utmost level of data protection. Goodbye, heavy fines!

Simple, Secure, Single Sign-On.

Powered by the Imagicle Cloud, the SSO allows you to log in into a single place and access all the Imagicle apps, cloud-connected, granting you the same user experience and highly secure access everywhere, for any users and devices.

You will always be one step ahead.

Imagicle UCX On-Prem Suite comes with 3 seasonal software updates a year. In addition to brand new features, each release provides customers with security enhancements against OWASP 10 and other major threats. Finally, a series of vulnerability fixes and hotfixes are released during the year to ensure the maximum speed in solving problems, always investing in research and progress to be able to fight the highest possible number of risks.

Top-notch support service.

Imagicle Advanced Services and ImagicleCare Services are ready to provide you with different support plans and tailor-made assistance during delivery, implementation, or project upgrade even in complex environments. Plus, you can take advantage of exclusive services such as a dedicated support expert and Proactive Support, available through a secure Cloud-connection.

Take it to the Cloud.

Imagicle UCX Cloud Suite will bring all your apps at your fingertips, with a simple subscription, easily scalable according to your needs.

Discover UCX Cloud Suite and let yourself be fascinated by a new way of experiencing flexibility, efficiency, and security for your communications.

Take it to the Cloud.

Imagicle UCX Cloud Suite will bring all your apps at your fingertips, with a simple subscription, easily scalable according to your needs.

Discover UCX Cloud Suite and let yourself be fascinated by a new way of experiencing flexibility, efficiency, and security for your communications.
Discover UCX Cloud Suite
Easily integrate with the things you already use and love.

Easily integrate with the things you already use and love.

Use pre-built integrations or build your own custom integrations using our secure developer API.

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Shall we arrange a demo?
We'll guide you through the benefits of UCX Suite On-Prem.
Advanced Services

Advanced Services

Rely on a dedicated team to facilitate configuration and integrations.
ImagicleCare

ImagicleCare

Choose the best plan for your business and get the support you need in 7 languages.

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote

Dedicated webinars.

  • EN WatchWatch
    WEBINAR - How to Lab
    45’
    Imagicle Conversational AI. Your new superpower.
    Discover the new platform that automates conversations by integrating chat and voice channels with virtual and human agents to improve CX and EX.
  • EN WatchWatch
    WEBINAR - Sales Lab
    45’
    Make your Webex Calling offer stand out with Imagicle
    Discover how to add value to Webex Calling with the Imagicle UCX Cloud Suite, generate more revenues and boost your sales.
  • EN WatchWatch
    WEBINAR - Release
    30’
    Imagicle for Microsoft Teams. Enriched integrations.
    Call Analytics ready to monitor and analyze even external calls, automatic user sync from Azure ID to the Cloud Suite and an outstanding Conversational AI.

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote