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Enabling your work-from-anywhere workforce.
Whether you’re working from your office, from home, or a little bit of both, Imagicle UC solutions offer the same level of accessibility and efficiency everywhere, bringing teams with top-level agility and security.
Working has never been easier. Wherever you are.
Do you need to send a fax, but the fax machine is in the office?
With Digital Fax, you can manage all fax operations via e-mail, web, Cisco Jabber, Cisco Webex, on your smartphone and tablet.Digital Fax
Do your operators need to handle phone calls from home or remotely?
Attendant Console allows operators to work from home as if they were in the office. And callers won't notice the difference.Attendant Console
Do you need to record calls for security, legal or other reasons?
With Call Recording you won't miss a word whatever your architecture is and whatever platform the client is calling from (Cisco Jabber, Finesse, Webex, telephone).Call Recording
Do you need to find the numbers of colleagues, customers, suppliers?
Contact Manager solution centralizes and synchronizes company directories and provides fast search through phone, web, mobile, Cisco Jabber, Cisco Webex.Contact Manager
Do you need to monitor the call flows on your company lines?
With Call Analytics, you can control and cost any telephone usage event and check the employment of company lines via the web, telephone, Cisco Jabber, Cisco Webex, and mobile app.Call Analytics
Build your smart environment with Imagicle UCX Suite
All your must-have UC apps integrated in one platform, easy to deploy, manage, and scale, offering the same simple and beautiful user experience from any device and any place.Discover more
ISO 27001, private peering and internet peering with an encrypted and secure connection, 3 seasonal features and security updates, penetration testing and protection against OWASP 10.Discover more
With employees working from different locations, protecting data becomes even more critical. Imagicle UCX Suite complies with GDPR, HIPAA, MiFID II, FINMA and PCI-DSS regulations.Discover more
Enabling flexibility & mobility.
Did you know that 92% of employees want to work from home at least one day a week, while 45% want to do it 4-5 days a week? Well, you don’t have to compromise quality to give staff the flexible work they want. With Imagicle UCX Cloud Suite (now available on Cisco GPL S+!), users can access features and services wherever they are as if they’re in the office, while managers and supervisors can easily enable specific permissions, scale capabilities, and keep everything under control thanks to an advanced reporting system.
Save costs on maintenance and operational support.
Not only is the cloud the most secure option to implement your UC apps in smart working, but it’s also the most cost-effective: the TCO of Imagicle UCX Cloud Suite is lower than that of on-premises infrastructure, even without considering the cost associated with disservice or security risks for a non-updated architecture and the time spent by IT staff for provisioning, break-fix, and maintenance.
The Support Service that never lets you down.
Companies need to count on an efficient, reliable support service ready to solve problems promptly, especially when their workforce has the degree of geographic fluidity offered by smart work. With applications and data stored in the cloud, though, organizations can ensure business continuity in the face of a disaster. Everything is also actively monitored thanks to proactive problem detection and daily back-up, with 24/7 tech support reachability.
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