Imagicle UCX Hosted Suite

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Attendant Console - Centralino Telefonico

Attendant 
Console

Advanced 
Queueing

Auto 
Attendant

Conversational 
AI

imagicle manager assistant

Manager 
Assistant

Call 
Recording

Screen 
Recording

Voice 
Analytics

Contact 
Manager

Call 
Analytics

Digital 
Fax

Hotel 
Services

Empower your Cloud Communications offer with the services customers don’t want to miss. Provide them with scalable resources and exclusive services.

Build a top-notch UCaaS solutions for your customers.

One suite. One experience.

All the UC solutions your customers need with a wide range of exclusive services, such as proactive support, behind a single pane of glass.

Easy to deploy and manage.

Fully automated with provisioning tools. One OVA, one support ready to assist you from the solutions' adoption to continuous updates.

A flexible licensing solution.

Perpetual licenses and SW Subscriptions with Cloud licensing. A new smart way to manage Imagicle licenses.

Your unified, transparent choice.

You will only have to deal with one vendor taking care of solutions, deployments and services, thus lowering your TCO.

Go global.

Ready to serve multinational customers in complex scenarios and support your international strategy.

For all companies.

You'll be ready to supply each customer with a tailored solution, whether it's a small, medium-sized, or large company.

Dozens of happy Service providers.

Test our solutions firsthand.
Our dedicated experts are always happy to prove the efficiency of Imagicle apps in your environment.

Details that make the difference.

The power of connecting to the cloud.

Improve your customers' experience thanks to the power of Imagicle Cloud-connection, providing exclusive services such Proactive Support and the upcoming AI/ML services. And with Imagicle Cloud Licensing, you will have real-time visibility of the status of your licenses with centralized management and will be ready to enable additional services in a blink.

A model for every need.

Define your delivery model as you wish. Imagicle UCX Hosted Suite supports vertical scalability per cluster, for single-tenant and multi-tenant environments, based on both Cisco HCS SA or DI and Broadworks. The capacity can be easily expanded with horizontal scalability for a multicluster architecture. You can include it as a bundle in your standard offer or as a single app on a project basis.

Scale and pay as you grow.

Take advantage of technology solutions that grow with your customers’ business. Whatever your starting project is, you can always extend the subscription to your new needs. There is no huge upfront investment, which provides companies of all sizes with the same professional, efficient and flexible tools. If your customers' business grows, Imagicle grows with you.

All the support you deserve.

Imagicle Advanced Services and ImagicleCare Services are ready to provide you with different support plans and tailor-made assistance during delivery, implementation, or project upgrade even in complex environments. Plus, you can take advantage of exclusive services such as a dedicated support expert and Proactive Support, available for Cloud and Cloud-connected customers.

Security as you’ve never seen it.

In addition to our Secure Software Development Lifecycle approach, we keep all apps updated against the OWASP 10 and we perform intensive penetration testing. Plus, by choosing the Imagicle UCX Cloud Suite, you can count on the security of a leading cloud provider like AWS. Moreover, Imagicle is an AWS's Reviewed Partner: our deployments are audited by AWS to verify we are following their best practices.

Designed to protect your information.

We're ISO 27001 certified for establishing, implementing, maintaining, and continually improving an information security management system (ISMS). We adhere to international privacy and data protection programs and we are committed to updating all security measures to ensure maximum protection of your information.

Simple, Secure, Single Sign-On.

Powered by the Imagicle Cloud, the SSO allows you to log in into a single place and access all the Imagicle apps, cloud-connected, granting you the same user experience and highly secure access everywhere, for any users and devices.

Take it to the Cloud.

Imagicle UCX Cloud Platform will bring all your apps at your fingertips, with a simple subscription, easily scalable according to your needs.

Discover UCX Cloud Platform and let yourself be fascinated by a new way of experiencing flexibility, efficiency, and security for your communications.

Take it to the Cloud.

Imagicle UCX Cloud Platform will bring all your apps at your fingertips, with a simple subscription, easily scalable according to your needs.

Discover UCX Cloud Platform and let yourself be fascinated by a new way of experiencing flexibility, efficiency, and security for your communications.
Discover UCX Cloud Suite
Easily integrate with the things you already use and love.

Easily integrate with the things you already use and love.

Use pre-built integrations or build your own custom integrations using our secure developer API.

Learn More

Reach out to us.

Find out how to enrich your UCaaS offering with our solutions.
Let’s talk

Let’s try!

Would you like to test the solutions in your environment?
Request your POC

Book your demo.

We’ll show you how it works and answer your questions.
Request your Demo

Dedicated webinars.

  • EN WatchWatch
    WEBINAR - Release
    45’
    Introducing UCX Engage Essentials for Webex Customer Experience Essentials. (EMEAR)
    Join us in this webinar as we showcase the new Imagicle UCX Engage Offer.
  • EN WatchWatch
    WEBINAR - How to Lab
    40’
    Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR)
    Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist.
  • EN WatchWatch
    WEBINAR - Release
    45’
    Digital Fax: the only one for Webex Calling MT and DI – Summer Release ENG
    Discover Imagicle Digital Fax, a 100% paperless solution for sending and receiving faxes.

Reach out to us.

Find out how to enrich your UCaaS offering with our solutions.
Let’s talk

Let’s try!

Would you like to test the solutions in your environment?
Request your POC

Book your demo.

We’ll show you how it works and answer your questions.
Request your Demo