The digital twins of your human agents.

Automate conversations with customers and employees effectively across digital and voice channels.

Onboard a AI-based virtual agents for CX and EX automation.

Enable Self-Service

Seamlessly automate CX and EX across your engagement platforms, ensuring consistent and tailored self-service experiences.

Automate Voice Interactions

Build inbound voice automation workflows with voice bots producing human-like conversations. Let agents only handle critical requests.

Bring omnicanality to digital platforms

Leverage chatbots to automatically handle requests on digital channels (WhatsApp, Telegram, Messenger, Slack, etc.) in addition to voice.

No-code configuration with Smartflows

Connect Virtual Agents to your Knowledge Base, CRM, calling platform and more, enabling them to give contextualized answers anytime.

Integrated with your systems

Let customers speak their language. English, French, Spanish, German, Italian already available, Arabic coming soon.

Customize it to your needs

Go beyond providing basic info - it can schedule a flight, modify a medical appointment, or even sell a product directly via chat or phone.

Automate both Voice & Digital conversations.

Voice Available in Summer '24

Phone lines available with no waiting times 24/7.

When customers need to solve a critical problem, they call you. Let an AI voice bot handle the most common issues in a human-like way, freeing agents to focus on more complex tasks.

Digital

Answer all quick questions automatically, 24/7.

Let an AI chatbot take care of your online customer service. It will immediately solve routine inquiries on WhatsApp, website chat, and more, enabling omnicanality & self-service.

Try the Digital Virtual Agents yourself.

Enjoy a self-service interactive demo tailored to the sector you work in.
Take me there
Try Virtual Agents
We'll show you the best purchase options for your business, with perpetual licenses or subscriptions.

Make voice faster, smarter, easier with AI.

90% of the workforce declares calls are the most natural way of conducting business. Let human-like AI automation handle requests automatically, leaving agents to focus on core, complex requests, automating workflows.

Meet customers on the digital tools they’re using.

Chatting is increasingly popular even in business scenarios, especially among younger generations. Let them reach you on WhatsApp, website chat, Telegram, Slack, and more. Chatbots will welcome them, only reaching out to agents for complex matters.

Benefit both customer and employee experience.

Let customers enjoy a faster, self-service service active 24/7, while agents can enjoy a lighter workload, focus on what matter, and even work on a new, smart, digital workspace if enabled.

Imagicle Smartflows. Where the magic happens.

Easily build, customize, train and modify your Virtual Agents on Imagicle Smartflows, a no-code designer with live testing. Features a flow editor with semantic analysis for Natural Language Understanding, integrated with ChatGPT. Can be synced with CRM/ERP/HR backend systems.

Boost CX and EX without replacing your existing platform.

Imagicle Virtual Agents fully integrate with your existing calling platforms, CRMs, knowledge base and more. Enjoy a seamless integration, all you have to worry about is setting up your workflows.
Shall we arrange a demo?
We'll guide you through the benefits of Virtual Agents.

Get the most out of it.

Imagicle Virtual Agents is often used in combination with these solutions.
Attendant Console - Centralino Telefonico

Attendant Console

Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.

Learn More

Advanced Queueing

Improve incoming call management, optimize resources, reduce customer waiting time and welcome your customers at best.

Learn More

Auto Attendant

Design your answer menu and define behaviours and settings. Managing automatic call answering has never been easier.

Learn More
Advanced Services

Advanced Services

Rely on a dedicated team to streamline configuration and integrations, with tailored-made assistance during every step of the way: delivery, implementation, or project upgrade.
ImagicleCare

ImagicleCare

Choose the best support plan for your business and get in touch with a team of friendly professionals always ready to help you out in 7 different languages.

Resources.

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote

Get the most out of it.

Imagicle Virtual Agents is often used in combination with these solutions.
Attendant Console - Centralino Telefonico

Attendant Console

Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues' status.

Learn More

Advanced Queueing

Improve incoming call management, optimize resources, reduce customer waiting time and welcome your customers at best.

Learn More

Auto Attendant

Design your answer menu and define behaviours and settings. Managing automatic call answering has never been easier.

Learn More

Book your free demo.

We'll show you how it works and answer your questions.
Request the demo

It's your turn! Give it a try!

Get your 30-day free trial to test the Imagicle solution first-hand.
Request your free trial

Do you want a quote?

We'll show you the best purchase solution for your business.
Request a quote
Interactive demos for every vertical, every function, every use case.

Healthcare

  • Appointment scheduling
  • Answering FAQs (hours, locations, fee schedules)
  • Proactive alerts and reminders
OPEN DEMO

Education

  • Student services
  • Staff services
  • Program details and dates
OPEN DEMO

Government

  • 24/7 Citizen support
  • Simplified bookings
  • 0 waiting times
  • Easy access to information
OPEN DEMO

Banking&Finance

  • 24/7 Customer support
  • Check Balance
  • Credit & Debit card support
  • ATM Locator
OPEN DEMO

General Utilities

  • Bill & Payment check
  • Appointment booking
  • Service activation
  • Opening times
OPEN DEMO