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Having an in-depth knowledge of the technology underlying the proposed solution allows the Imagicle sales team to understand what could benefit a customer in no time, hence to ask the right questions and find out the real issues.
Is that it? No, not at all.
The salesmen’s job is an intricate labyrinth of patience, commitment, and attention to others. 🕵️
The customer must be adequately supported before, during and after the purchase of the solution.
That’s why another crucial step is the involvement of the technical team.