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50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant
50+ reports for your Webex Calling traffic: introducing Call Analytics for Multi-Tenant
Discover the brand new Call Analytics for Webex Calling Multi-Tenant.
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Call Recording Best Software Solution 2023
Call Recording Best Software Solution 2023
Why should your company adopt a Call Recording solution?
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3 must-have skills for a successful Customer Service.
3 must-have skills for a successful Customer Service.
Discover the customer service skills needed for a successful business, in any vertical.
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Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Imagicle Call Recording for Webex Calling Multi-Tenant. Ready to capture all your conversations?
Discover the newest Imagicle integration for Webex Calling: Call Recording is available on your Control Hub!
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Omnichannel Customer Service: what, why, and how?
Omnichannel Customer Service: what, why, and how?
Provide customers with a consistent service across all touchpoints and improve customer loyalty and brand reputation.
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Imagicle Attendant Console for Webex Calling: the operator console you’re looking for.
Imagicle Attendant Console for Webex Calling: the operator console you’re looking for.
Discover the value of an exclusive Cloud Attendant Console integrated with your Webex Calling.
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Why you should choose Imagicle Virtual Agents to empower your bank.
Why you should choose Imagicle Virtual Agents to empower your bank.
Discover Virtual Agents can transform customer service into a more efficient, automated, and omnichannel experience.
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AI Virtual Agents: the future of retail is here.
AI Virtual Agents: the future of retail is here.
Discover the potential of voicebots and chatbos for retail organizations.
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A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
A complete Cloud Suite from Imagicle enhancing your Webex Calling experience.
Discover all the Imagicle news presented at Cisco Live EMEA 2023.
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Winter Release 2023. From UC to UCX, next-level experience.
Winter Release 2023. From UC to UCX, next-level experience.
The news of Winter Release 2023 will revolutionize your eXperience all-around. Discover them all!
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Why Should Your Business Switch to Virtual Fax Server?
Why Should Your Business Switch to Virtual Fax Server?
Why should your business invest in a virtual fax server? Discover now.
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Virtual Agents for Education. Happier students and less overworked staff.
Virtual Agents for Education. Happier students and less overworked staff.
Discover the benefits of Virtual Agents for the world of Education.
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Imagicle Screen Recording. Your ally to improve customer eXperience.
Imagicle Screen Recording. Your ally to improve customer eXperience.
Discover how to leverage Screen Recording to improve customer experience.
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Imagicle Digital Fax is officially available inside the Webex Control Hub!
Imagicle Digital Fax is officially available inside the Webex Control Hub!
Imagicle's is now the ONLY approved Digital Fax inside Webex Control Hub allowing a quick and easy configuration.
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Voice Analytics: tags and groups for better performance auditing.
Voice Analytics: tags and groups for better performance auditing.
Voice Analytics has new tools to improve the organization of transcriptions: tags and groups.
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AI Virtual Agents for Governments. Eliminating citizen complaints.
AI Virtual Agents for Governments. Eliminating citizen complaints.
Discover how Digital & Voice Virtual Agents can empower the PA and Governement machine to eliminate citizen complaints.
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Imagicle apps. Bringing value to your Webex Calling.
Imagicle apps. Bringing value to your Webex Calling.
Discover how Imagicle + Webex improve and streamline the experience of all users.
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AI Virtual Agents for Healthcare. Transform and simplify patient experience.
AI Virtual Agents for Healthcare. Transform and simplify patient experience.
Discover how Virtual Agents can relieve the stress of healthcare workers and give patients a better experience.
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Security
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Compliance Recording in 2026: a complete guide
Compliance Recording in 2026: a complete guide
Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
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AI Customer Service done right: automation to empower humans
AI Customer Service done right: automation to empower humans
Why AI is becoming essential in customer service and how businesses can adopt it ethically and effectively.
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Can Teams be an Inbound Contact Center Software? A Playbook
Can Teams be an Inbound Contact Center Software? A Playbook
If your agents already live in Microsoft Teams, you’re closer than you think to a real inbound contact center. Learn why and how to make the next move.
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Teams Call Queue Reporting: What is the Queues App?
Teams Call Queue Reporting: What is the Queues App?
What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out.
Download
Security
Blog
Compliance Recording in 2026: a complete guide
Compliance Recording in 2026: a complete guide
Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
Download
Brochure
Blog
AI Customer Service done right: automation to empower humans
AI Customer Service done right: automation to empower humans
Why AI is becoming essential in customer service and how businesses can adopt it ethically and effectively.
White paper
Blog
Can Teams be an Inbound Contact Center Software? A Playbook
Can Teams be an Inbound Contact Center Software? A Playbook
If your agents already live in Microsoft Teams, you’re closer than you think to a real inbound contact center. Learn why and how to make the next move.
Products
Blog
Teams Call Queue Reporting: What is the Queues App?
Teams Call Queue Reporting: What is the Queues App?
What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out.