AI chat agents automating conversations with customers.
AI Digital Virtual Agents automate conversations 24/7 across web, email, SMS, WhatsApp, Messenger, Telegram, and more.
Smarter Conversations. Faster Resolutions. Happier Customers.
24/7 Smart assistance
Let AI chat agents take care of customer requests anytime, improving response times and ensuring non-stop support.
Speak your customers’ language
Break language barriers! Our AI text agents seamlessly assist customers in Arabic, English, French, German, Italian, and Spanish.
Continuous Self-Learning
Built-in capability to self-learn from your Knowledge Base (documents, websites,etc..), to avoid the complexity and cost of manual training.
AI Self-Service with a Human Touch
Empower your digital channels with AI customer service to handle conversations and easily escalate to human agents as needed.
AI set up in a click
Set up conversational digital flows and conversation logic using an intuitive visual flow editor—no coding experience required.
Built-in AI
No external Gen AI accounts required—our built-in solution features leading LLM for seamless performance.
24/7 Smart assistance
Let AI chat agents take care of customer requests anytime, improving response times and ensuring non-stop support.
Speak your customers’ language
Break language barriers! Our AI text agents seamlessly assist customers in Arabic, English, French, German, Italian, and Spanish.
Continuous Self-Learning
Built-in capability to self-learn from your Knowledge Base (documents, websites,etc..), to avoid the complexity and cost of manual training.
AI Self-Service with a Human Touch
Empower your digital channels with AI customer service to handle conversations and easily escalate to human agents as needed.
AI set up in a click
Set up conversational digital flows and conversation logic using an intuitive visual flow editor—no coding experience required.
Built-in AI
No external Gen AI accounts required—our built-in solution features leading LLM for seamless performance.
Details that make the difference.
Build your automation with zero coding skills.
What about human agent escalations?
Looking to automate conversation on your voice channel too?
Resources.
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Products Blog
Microsoft Teams Contact Center: 5 Reasons Why It Needs AI
Microsoft Teams Contact Center: 5 Reasons Why It Needs AIAI power is what your Microsoft Teams Contact Center needs to shine the brightest. Discover why in 5 actionable points. Happy reading! -
Discover
Products BlogTurn Microsoft Teams into a Contact Center
Turn Microsoft Teams into a Contact CenterCan you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle. -
Products Blog
Why Microsoft Teams is so successful and how Imagicle completes it
Why Microsoft Teams is so successful and how Imagicle completes itDiscover why Microsoft Teams is so loved by users and how Imagicle can further improve its UCaaS superpowers.
Microsoft Teams Contact Center: 5 Reasons Why It Needs AI
Turn Microsoft Teams into a Contact Center
Why Microsoft Teams is so successful and how Imagicle completes it
It's your turn! Give it a try!
From the ImagicleBeat blog.
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Products Blog
Call Transfer Rate: how AI Virtual Agents can reduce it
Call Transfer Rate: how AI Virtual Agents can reduce itLet’s dive into the details, starting from defining what call transfer rate is, why reducing it can improve your services, and how AI is your MVP in this mission. -
Products Blog
15 Tips to Improve Customer Satisfaction in Call Centers
15 Tips to Improve Customer Satisfaction in Call CentersLearn how to bring customer satisfaction to new hights by improving call center strategies. -
Products Blog
AI Virtual Receptionist Cost: Plans, Average Pricing and Considerations
AI Virtual Receptionist Cost: Plans, Average Pricing and ConsiderationsLooking for a virtual assistant? Learn everything about AI Virtual Receptionist cost and selling plans structures.
Call Transfer Rate: how AI Virtual Agents can reduce it
15 Tips to Improve Customer Satisfaction in Call Centers
AI Virtual Receptionist Cost: Plans, Average Pricing and Considerations
Dedicated webinars.
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EN
Watch
WEBINAR - Release40’Imagicle Voice Virtual Agents. Introducing human-like AI in your customer service.Join us in this webinar as we showcase the Imagicle Summer Release and the brand new Imagicle Voice Virtual Agents. -
EN
Watch
WEBINAR - Release45’Automate conversations seamlessly with Imagicle AI Virtual Agents. (EMEAR)Access this exclusive webinar and discover how Imagicle AI Virtual Agents can transform customer interactions with fully customizable automation tailored to your needs. -
EN
Watch
WEBINAR - Release45’AI-Powered Contact Center Solutions for MS Teams. (EMEAR)Join us for this exclusive webinar focusing on contact center experience and how it can be elevated with powerful tools for MS Teams.
Let's find out more!
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Download
Brochure BlogAttendant Console for Microsoft Teams – Discover the Easiest Teams Call Handling
Attendant Console for Microsoft Teams – Discover the Easiest Teams Call HandlingIntuitive, powerful, and easy to use, Imagicle Attendant Console for Microsoft Teams makes call handling a piece of cake. Discover more in the brochure! -
Download
Brochure BlogElevate your Microsoft Teams experience with AI-enhanced Imagicle apps
Elevate your Microsoft Teams experience with AI-enhanced Imagicle appsMicrosoft Teams: from calling platform to a 360-degree tool to handle your communications in the new digital era. -
Discover
Products BlogTurn Microsoft Teams into a Contact Center
Turn Microsoft Teams into a Contact CenterCan you use Microsoft Teams as a Contact Center? The answer is yes - with the help of Imagicle.