Stonevoice Application Suite for Cisco UC

You work, it works.

Stonevoice Application Suite

The StoneSuite is a suite of applications created for Cisco Unified Communications to improve how people work together, how they manage their communications and how they control their work.

Investing in a Cisco Unified Communication System, you have done an important step forward; the Stonevoice Application Suite allows you to optimize it through simple-to-use solutions providing time savings, cost reduction and fully empowering the services offered by the system.

The StoneSuite expands the value of your communications without impacting on your existing organisation or on people’s working habits, through Collaboration, Convergence and Control applications designed to improve your business.

Do you have control of your company’s communications?		Would you be interested in saving 90% of your time when sending a fax?
Do you have an idea of how many calls your company makes in a week? Do you know which department spends the most on phone calls or how many times the phone usually rings before a customer’s call is answered? Have you got the feeling that someone is using. The company phones for personal calls, but you can not prove it? With Billy Blue’s 4 you can answer all these questions with reports and in real time.		How long does it take to send a fax? How many times you run out of paper or toner or you have to wait till your colleague sent his fax? Did you know that the average time for sending a fax is 10 minutes? Do you think you could do the same sitting at your desk and without consuming paper or toner? Today, you can do this in just one minute, using StoneFax.
Do you want to prevent unauthorised use of the phones in your company?		Do you want to know who is calling you or call your contacts on-the-fly from any application?
Outside office hours, people (both internal and external to the company) often take advantage of unattended phones to make personal calls: with Billy Blue’s 4 you can track this abuse. Preventing a problem is better than solving it. With StoneLock you can easily lock the Cisco IP phones for security reason in your company and the phone bill will be under control.		Imagine to be able to use a single tool to search for a contact in all your address books, to call directly from the applications you use every day, check who’s calling you and see who tried to call you earlier and even send SMS text messages directly from your PC. With Blue’s One is so easy to achieve this.

Would you like to find all your contacts on your Cisco IP Phone?		Would you like to see your customers, suppliers and colleagues when you talk to them?
Would you be interested in adding, modifying or deleting contacts in your personal, department or corporate directories? Do you know that you can display all phonebooks on your Cisco IP Phone? What about receiving the caller ID of an external incoming call on your phone display? With Speedy is very simple.		Imagine your customers video calling you on your Cisco video phone or on your video conferencing device, using Skype. With Skystone Video and Meetnow this can be achieved!
How long do your customers spend waiting for information?		What about using your Cisco IP Phone to call your contacts through Skype?
How many calls are put through to the wrong extension? Have you ever thought of using an automated attendant? Maybe you think it is complicated and expensive. With IVR Manager it has never been so easy and cost effective. How many times people would like to call you but cannot get hold of you? Imagine to collect your voicemails remotely with your email access or to change your voicemail welcome message through a web interface. Discover how to do it with SSAM.		Skype users are more than 500 million worldwide and increase on a daily basis. Would you be interested in exploiting the advantages of receiving and calling your customers and suppliers through Skype from your desk phone? Do you think it can be complex? Would you believe that you can do it without any major change in your Unified Communication System and in the experience of your employees? Discover how to do this with Skystone.


Account & Billing	Billy Blue's 4
Hospitality Integration	Blue's PMS Link
Phone Lock	StoneLock


IP Fax Server	StoneFax
IP Fax Driver	Fax2IP
Attendant Console	Blue's Attendant Enterprise
	Blue's Attendant Professional
Computer Telephony Integration	Blue's One CTI Tapi
Directory management and caller ID	Speedy
Automatic Call Distribution	Queue Manager
IVR Auto Attendant	IVR Manager
IVR Script Designer	IVR Studio
VoiceMail and Unified Messaging	SSAM


Audio Skype Gateway	SkyStone
Video Skype Gateway	SkyStone Video
Software Audio Conference Bridge	Meetnow Audio
Software Video Conference Bridge	Meetnow Video

Native integration with any Cisco Unified Communication Platform
- CUCM 4.x-5.x-6.x-7.x-8.x
- CUCME-UC500 4.x-7.x-8.x
Ready even for multivendor networks
Scalable and reliable
Flexible and ready to be customised upon request
Based on open standard VoIP protocols
Software only solutions for Windows environments
Web based services and management console

Document Name	DocType	Language
StoneVoice Application Suite	Brochure	ITA
StoneVoice Application Suite	Brochure	ENG
StoneSuite Enterprise Pack	Bundle	ITA
StoneSuite Professional Pack	Bundle	ITA
StoneSuite Enterprise Pack	Bundle	ENG
StoneSuite Professional Pack	Bundle	ENG
Stonevoice Application suite Version Hystory	Online documentation	ENG
Stonevoice Application Suite System guides	Online documentation	ENG

Support & Software Maintenance included

Every Imagicle product includes ImagicleCare Basic, software maintenance and best effort technical support service from a team of specialists ready to listen to you in 5 different languages (Italian, English, German, French and Spanish).

ImagicleCare Basic includes services granting a post-installation support for the first 12 or 36 months starting from the date of the first registration.

Period included	Product
12 months	all the Imagicle products excluded those listed below
36 months	Blue's Professional Blue's Hotel Pro Blue's One CTI TAPI Blue's Voice Memory

After this initial free period, you need to subscribe a support plan for a continuous maintenance and support of our product.
If you are longing for a more advanced support service, with predetermined and guaranteed response time and complete upgrades to the minor and major future software releases, you can subscribe to ImagicleCare Gold support & maintenance program. Learn more...

Support for all trial versions

Imagicle support is also granted during the 30 day evaluation period for every application and includes all ImagicleCare Basic services.

Warrant and support on hardware products

All Imagicle hardware products are covered by a 12 month warranty.

Hardware products include technical support service provided by the ImagicleCare Basic plan. In case of fault during the warranty period, immediately contact the technical support department. After the fault is determined, the device return can be authorised for repair or replacement that will be carried out free of charge except for shipping costs that will be charged to the client. Should a found fault not be covered by warranty, we shall notify the repair costs to the client, before repairing the device. This same procedures applies in case of expired warranty.

ImagicleCare Gold plan subscription does not modify above described warranty and support conditions covering hardware products.

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Document Name	Description	Language	Version	Trial
Application Suite Requirements full (300 Mb)	requirements installation	ALL	3.6.1 or higher
Application Suite Requirements small (require Internet Connection)	requirements installation	ALL	3.6.1 or higher
Blue's One CTI	CTI TAPI	ALL	4.01	30 days
Blue's One CTI for CCME	CTI for Cisco Call Manager Expres, TAPI	ALL	4.01	30 days
IVR Studio Standalone	full installation	ENG	1.04.01	15 days
SkyStone ACD	full installation	ENG	1.4.0.2	15 days - max 60'' per call
SkyStone for All Platforms	full installation	ENG	2.1.0.8	15 days - max 60'' per call
SkyStone for Cisco SBCS	full installation	ENG	2.1.0.8	15 days - max 60'' per call
Stonevoice Application Suite	full installation for Cisco Call Manager	ITA	3.6.2	15 days
Stonevoice Application Suite	full installation for Cisco Call Manager Express	ITA	3.6.2	15 days
Stonevoice Application Suite	full installation for Cisco Call Manager	ENG	3.6.2	15 days
Stonevoice Application Suite	full installation for Cisco Call Manager Express	ENG	3.6.2	15 days
Stonevoice Application Suite	full installation for Cisco Call Manager	DEU	3.6.2	15 days
Stonevoice Application Suite	full installation for Cisco Call Manager Express	DEU	3.6.2	15 days
Stonevoice Application Suite	full installation for Cisco Call Manager	FRA	3.6.2	15 days
Stonevoice Application Suite	full installation for Cisco Call Manager Express	FRA	3.6.2	15 days
Stonevoice Application Suite	full installation for Cisco Call Manager	ESP	3.6.2	15 days
Stonevoice Application Suite	full installation for Cisco Call Manager Express	ESP	3.6.2	15 days
Stonevoice Video Suite	full installation	ITA	1.2.0.11
Stonevoice Video Suite	full installation	ENG	1.2.0.11

August 2010 - Stonevoice Application Suite also for Cisco UC 8.x.

The Stonevoice Application Suite has been verified also for the latest version of the Cisco UC platforms: 8.0.

From now on, you can simply use a single application suite for any project requiring a technology evolution and update, from version 4 to all latest releases..