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Statistics and monitoring
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Easy to use
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With Blue’s Professional you can easily analyse your telephone traffic using real time statistics and call monitor, or preconfigured and ready-to-use charts and tables.
With the practical call dashboard you can select the statistics according to the analysis target and customise them as you like with a single click or export them to other applications (PDF, HTM, XLS, DOC). |
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With Blue’s Professional, find the information you need at a glance and ready to use.
With a single click, you can find out and keep under control your monthly expense, the most talkative extensions, incoming and outgoing calls, if you had any missed call, how many rings are needed before incoming calls are answered, how much you would have spent with a different telephone carrier, and much more.
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Reports and alarms via e-mail
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Connects to any IP or standard PBX
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Controlling your telephone traffic has never been so easy. You can automatically receive statistics by e-mail for your periodical expense monitor with the frequency that mostly meets your needs, attached, for example, such as PDF and Excel.
With Blue’s Professional you can easily work at best, setting alarms that warn you as soon as an undesired event occours (e.g. When somebody goes beyond forecasted budget or prohibited calls telephone numbers).
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Blue’s Professional acquires data from any PBX, even from the new IP PBXs.
It is easy to install. Thanks to an intuitive Guided Configuration, Blue’s Professional is the most flexible call accounting software available today |
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Statistics and ranks ready for your needs
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Easy carrier management
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Blue’s Professional manages your company incoming and outgoing calls and organises the statistics, sorting them by objective.
A call dashboard offering general reports, telephone traffic totals sorted by seat, department and extension, call list, cost analysis grouped in several ways, analysis of the incoming call efficiency and other ranks are just a few of the reports shown in real time that can be exported into different formats (PDF, Excel, Word, HTML, Etc.).
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Blue’s Professional is multi-carrier, you can easily manage your telephone carriers (updateable via the internet) for an accurate cost calculation.
You can also work out a comparison among several offers, to find out the best tariff for your company, deciding upon a statistic on your real telephone habits.
Calculates the costs of any telephone carrier
Thanks to the multi-carrier management, Blue’s Professional calculates the cost of your phone calls using several carriers simultaneously.
You can manage any tariff of any telephone carrier and print those ones in use.
Tariff editing and update will be easy using the tariff manager tool or downloading them directly from our website www.telcen.it.
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Does not require a dedicated PC
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Blue's Professional Multisite: dedicated to multisite environments
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| Blue’s Professional does not require a dedicated PC and, while it runs, you can continue using your everyday software. |
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Blue’s Professional is also available in multisite editions for multisite offices where PBX even of different makes. |
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Virtualization tested on VMware |
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StoneFax - 100 Kbytes for each fax to be archived in case this option is activated
SSAM - average of 3 MBytes for each extension message
Billy Blue’s – 2,5 Gbs each million calls
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Windows 2008 will be supported starting from April 2010 |
Platforms listed in the following table have been verified for operating with the product. Imagicle solutions are based on technological stardards and therefore candidate to operate with many of the most used systems present on the market. Should your system not be listed, please contact our technical department to verify the interoperability.
Support & Software Maintenance included
Every Imagicle product includes ImagicleCare Basic, software maintenance and best effort technical support service from a team of specialists ready to listen to you in 5 different languages (Italian, English, German, French and Spanish).
ImagicleCare Basic includes services granting a post-installation support for the first 12 or 36 months starting from the date of the first registration.
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Period included
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Product
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12 months
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all the Imagicle products excluded those listed below
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36 months
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Blue's Professional
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Blue's Hotel Pro
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Blue's One CTI TAPI
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Blue's Voice Memory
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After this initial free period, you need to subscribe a support plan for a continuous maintenance and support of our product.
If you are longing for a more advanced support service, with predetermined and guaranteed response time and complete upgrades to the minor and major future software releases, you can subscribe to ImagicleCare Gold support & maintenance program. Learn more...
Support for all trial versions
Imagicle support is also granted during the 30 day evaluation period for every application and includes all ImagicleCare Basic services.
Warrant and support on hardware products
All Imagicle hardware products are covered by a 12 month warranty.
Hardware products include technical support service provided by the ImagicleCare Basic plan. In case of fault during the warranty period, immediately contact the technical support department. After the fault is determined, the device return can be authorised for repair or replacement that will be carried out free of charge except for shipping costs that will be charged to the client. Should a found fault not be covered by warranty, we shall notify the repair costs to the client, before repairing the device. This same procedures applies in case of expired warranty.
ImagicleCare Gold plan subscription does not modify above described warranty and support conditions covering hardware products.
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