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Connect Skype to your PBX

 

Enhance your business with Skype in a professional way
         
SkyStone: advantages for your company
SkyStone is a software gateway that connects Skype to your PBX.
Allows your co-workers to take full advantage from Skype services without requiring a PC or USB phones or headsets, thus preventing the uneasiness of using two separate telephones.

As a matter of fact, Skystone gives you the advantage of receiving telephone calls from your clients and suppliers via Skype directly onto your fixed telephone, thus adding all the services provided by your telephone system to all your calls to your Skype contacts.
 
Free calls to your Skype contact directly from your desktop telephone
With SkyStone you can talk with your Skype contacts for free using your fixed telephone thus easily cutting the telephone bill of your business.
All the telephones connected to your PBX system are immediately enabled to call and receive calls via Skype. A PC on your desktop that runs Skype and that can never be switched off is no longer necessary, nor a personal Skype account. 

Skystone directly connects to your telephone system and provides new communication channels to company and provides a quick dial number phonebook with which you can rapidly call shortcut numbers corresponding to a defined Skype contact, directly from you telephone.
 
 

 
  1. Free calls from your fixed telephone to your Skype contacts (using speed dial numbers)
  2. Receive calls onto your fixed telephone from a Skype contact
  3. Connect your remote offices using Skype and call your co-workers at no cost
  4. Offer your international contacts a local number so that they can call you using Skype-IN service
  5. Call fixed and mobile telephones in any country at convenient rates using Skype-OUT service


All the advantages of your PBX services added to Skype

SkyStone installs on a PC or a Server on your LAN and directly connects via VOIP (SIP/H323) with any new generation IP PBX system.
If the PBX in use is digital ISDN or an analogue PBX and does not support VOIP services, a media gateway such as OneStream can be used for connecting SkyStone.


Skype trunks will be added to your regular ISDN, analogue and VOIP lines and used as extra trunks for your business. The telephone services provided by your PBX will be available for any incoming and outgoing Skype call: customer care or auto-attendant calls, direct dial calls, call hold and transfer to a colleague, conference, Voice Mail, recording, LCR service and, of course, document such calls as well.

With an interconnection between the company telephone system and Skype, SkyStone will further enhance the benefits of a converging solution.
 

 

 schema collegamento Skype al centralino telefonico

 

ACD included to handle more incoming calls and for Direct Dial In

 

Improve the reliability and power of your service

SkyStone includes ACD feature that allows you to define the number of simultaneous calls you can receive on the same Skype account.
The maximum number depends on the number of Skype channels configured in SkyStone and it is possible to send the busy tone when the defined number of calls has been reached.
 
SkyStone ACD also allows  to configure specific routings matching a Skype account with the corresponding internal extension number. In this way, SkyStone sends the request for connection to a specific extension to the PBX.
 
 

Skystone is available in 1, 2, 4, 8 and 16 channels versions, representing the number of available concurrent calls from-to Skype users.
If more than 16 channels are needed, it is possible to add another server with additional 1, 2, 4, 8 or 16 channels, for a cluster up to 6 servers for reaching 96 concurrent channels.

 

Use your preferred account

Thanks to speed-dial feature you can call Skype users selecting the channel that you want. In this way the caller will see different Skype account, for example "mycompany" or "salesmycompany".

 

 

 

 

how to handle more incoming calls on the same Skype account

 

 

Improve your support service to your international clients using Skype-IN

         

Cut international call costs
with Skype-OUT

Skype-IN is a Skype service that provides o geographic telephone number in a large number of Countries at the cost of a small monthly fee, without installing any fixed line but using Skype as an international virtual operator for receiving calls in your company main office.
With SkyStone and Skype-IN you can offer your international clients a local telephone number where they can call you on for receiving information and support from your company.
This offers you Clients the possibility of contacting you at low costs – the rate is that of a local call instead of international –providing you with a high business visibility.
 
 

SkyStone allows you to using Skype as a virtual telephone operator and thanks to Skype-OUT services offering fixed and mobile calls anywhere in the world at very convenient rates, you will be able to dramatically cut you company telephone bill.
This service is automatic as well: the LCR feature (Least Cost Route) of the PBX that connects to SkyStone will route calls via Skype-OUT.

SkyStone does not use the traditional trunk lines of the company as it adds in fact extra lines to your existing telephone system, thus providing a better scalability and adding extra quality telephone services without adding new fixed fees.

     

integrate Skype-IN servin in your PBX

     

Schema skype-OUT per connessione al centralino

     

 

 

Product Class ServerType Notes
SkyStone up to 4 channels Dual Core, 4GB RAM, 20 GB Disk. Supports Microsoft Windows 2003, Vista/7, 8/8.1 (32-64 bit) Professional (or better) Operating System. Requires a dedicated real or virtual (virtualization tested with VMWare) server. Cannot be installed on the same server where other applications run. Effective April 8th 2013, Microsoft will stop supporting the Windows XP operating system. To ensure its products efficiency and security, from December 31st 2014 Imagicle will limit the support to SkyStone Audio if installed on that Operating System.
SkyStone up to 16 channels Quad Core, 8GB RAM, 20 GB Disk. Supports Microsoft Windows 2003, Vista/7, 8/8.1 (32-64 bit) Professional (or better) Operating System. Requires a dedicated real server (virtualization not recommended). Cannot be installed on the same server where other applications run. Effective April 8th 2013, Microsoft will stop supporting the Windows XP operating system. To ensure its products efficiency and security, from December 31st 2014 Imagicle will limit the support to SkyStone Audio if installed on that Operating System.
SkyStone Video 1 channel Dual Core 3Ghz or Intel Core i5, 1Gb RAM, 20GB Disk, Dedicated 512Mb Video Card, 512 Kbps Bandwith. Supports Microsoft Windows 7 (32-64 bit) Professional (or better) or Windows 8 64 bit Professional edition Operating Systems. Requires a dedicated real server (virtualization is not supported). Windows 2003 SP1 32 bit is also supported but not recommended as servers usually do not allow the addition of powerful enough video card needed to correctly run more than 1 SkyStone Video channel. Due to technical reasons, the PC/Workstation must remain logged in when SkyStone is active
SkyStone Video 2 channels Intel Xeon E3-1240 or i7-930, 2Gb RAM, 20GB Disk, Dedicated 512Mb Video Card, 1Mbps Bandwith. Supports Microsoft Windows 7 (32-64 bit) Professional (or better) or Windows 8 64 bit Professional edition Operating Systems. Requires a dedicated real server (virtualization is not supported). Windows 2003 SP1 32 bit is also supported but not recommended as servers usually do not allow the addition of powerful enough video card needed to correctly run more than 1 SkyStone Video channel. Due to technical reasons, the PC/Workstation must remain logged in when SkyStone is active
SkyStone Video 4 channels Intel Xeon E3-1280 or i7-2600, 4 Gb RAM, 20GB Disk, Dedicated 512Mb Video Card, 2 Mbps Bandwith. Supports Microsoft Windows 7 64 bit Professional (or better) or Windows 8 64 bit Professional edition Operating Systems. Requires a dedicated real server (virtualization is not supported). Windows 2003 SP1 32 bit is also supported but not recommended as servers usually do not allow the addition of powerful enough video card needed to correctly run more than 1 SkyStone Video channel. Due to technical reasons, the PC/Workstation must remain logged in when SkyStone is active
SkyStone Video 8 channels Intel Xeon E5-2670 @ 2.60 Ghz, 8Gb RAM, 20GB Disk, Dedicated 512Mb Video Card, 4 Mbps Bandwith. Supports Microsoft Windows 7 64 bit Professional (or better) or Windows 8 64 bit Professional edition Operating Systems. Requires a dedicated real server (virtualization is not supported). Windows 2003 SP1 32 bit is also supported but not recommended as servers usually do not allow the addition of powerful enough video card needed to correctly run more than 1 SkyStone Video channel. Due to technical reasons, the PC/Workstation must remain logged in when SkyStone is active
 
Upgrade from previous versions
SkyStone Video can replace previous versions, by uninstalling them and then installing and reconfiguring the new SkyStone. If upgrading on a Windows 2003 system, please consider an hardware upgrade/change to a Windows 7 based workstation with the feaures listed above.
 
Downgrade Policy
Windows 2003 is no more available for sale.
You can purchase or use a Windows 2008 R2 Standard license to access the downgrade online procedure directly on Microsoft web site and get a Windows 2003 license only with the shipping cost. The Microsoft procedure is available here, (Internet Explorer browser needed)
 

 

 
Platforms listed in the following table have been verified for operating with the product. Imagicle solutions are based on technological stardards and therefore candidate to operate with many of the most used systems present on the market. Should your system not be listed, please contact our technical department to verify the interoperability.



Corporation System Release Certifications Notes
logo Aastra Ascoltel IntelliGate 150, 300, 2025, 2065 I7.1
logo Aastra Nexpan
logo Aastra 5000
logo Alcatel - Lucent OmniPCX Office (SIP) 6.x, 7.x, 8.x
logo Alcatel - Lucent OmniPCX Enterprise (H.323) 7.x, 8.x, 9.x
logo Digium Asterisk (SIP) 4.1
logo Audiocodes MP1xx, Mediant (H.323, SIP) 5.x
logo Avaya Aura (H.323)
logo Avaya Communication Manager (H.323) 4.x, 5.x, 6.x
logo Avaya IP Office (SIP) 5.x
logo CISCO Unified Communications Manager (H.323) 5.x, 6.x, 7.x, 8.x, 9.0-9.1,10.x
logo CISCO Unified Communications Manager Business Edition 6000 (H.323) 8.6, 9.0-9.1,10.x
logo CISCO HCS (H.323) 8.6, 9.0-9.1,10.x
logo CISCO Unified Communications Manager Business Edition 3000 (H.323) 8.6
logo CISCO Unified Communications Manager Express (SIP) 4.x, 7.x, 8.x, 9.x
logo CISCO UC500 (SIP) 4.x, 7.x, 8.x, 9.x
logo Cisco Gateways 18xx, 28xx, 38xx, 19xx, 29xx, 39xx (SIP) 12.4 or higher
logo CDC Dexgate (SIP) 2.x
logo Ericsson MX-ONE (SIP) 3.x
logo Innovaphone IP302, IP305, IP800, IP6000 5.x, 6.x, 7.x
logo Nortel CS1000 (SIP) 5.5 or higher
logo Patton Smartnode 4554, 4960 (SIP) 5.x
logo Panasonic TDE (SIP)
logo Panasonic NCP (SIP)
logo Samsung OfficeServ 7xxx (SIP) 4.x
logo Selta SAMIP (SIP) 2.x
logo Mitel 3300 Mxe (SIP) 9.x
logo NEC SV8100 (SIP) 3.x
logo Siemens HiPath 8000 (SIP) 3.x
Support & Software Maintenance included
Every Imagicle product includes ImagicleCare Basic, software maintenance and best effort technical support service from a team of specialists ready to listen to you in 5 different languages (Italian, English, German, French and Spanish).

ImagicleCare Basic includes services granting a post-installation support for the first 12 or 36 months starting from the date of the first registration.
 
Period included
Product
12 months
all the Imagicle products excluded those listed below
36 months
  • Blue's Professional (<= 120 extensions)
  • Imagicle Hotel
  • Blue's Hotel Pro
  • Blue's One CTI Personal
  • Blue's Voice Memory
 
 
After this initial free period, you need to subscribe a support plan for a continuous maintenance and support of our product. 
If you are longing for a more advanced support service, with predetermined and guaranteed response time and complete upgrades to the minor and major future software releases, you can subscribe to ImagicleCare Gold support & maintenance program. Learn more...
 
Support for all trial versions
Imagicle support is also granted during the 30 day evaluation period for every application and includes all ImagicleCare Basic services.
 
Warrant and support on hardware products
All Imagicle hardware products are covered by a 12 month warranty.
Hardware products include technical support service provided by the ImagicleCare Basic plan.  In case of fault during the warranty period, immediately contact the technical support department. After the fault is determined, the device return can be authorised for repair or replacement that will be carried out free of charge except for shipping costs that will be charged to the client. Should a found fault not be covered by warranty, we shall notify the repair costs to the client, before repairing the device.  This same procedures applies in case of expired warranty.
ImagicleCare Gold plan subscription does not modify above described warranty and support conditions covering hardware products.
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Choose a software from the list below


Software:
Document Name Description Language Version Trial
SkyStone Audio for All Platforms full installation ENG 2013 30 days - max 300'' per call
SkyStone Video for All Platforms full installation ENG 2013 2 channels - 30 days - max 300'' per call
Extra:
Document Name Description Language Version Trial
Skype for Skystone Audio-Video full installation ALL 6.16
Old Versions:

You don’t need to download any of the following packages except if you need to install an OLD version
Document Name Description Language Version Trial
Skype for Skystone Video full installation ALL 6.1
Skype for Skystone Audio 2011 full installation ALL 3.5 (for Windows 2003)
SkyStone ACD full installation ENG 1.4.0.2 15 days - max 60'' per call
Skype for Skystone Audio 2011 full installation ALL 4.2 (for Windows 7)
Skype for SkyStone Audio full installation ALL 6.1
SkyStone Audio for All Platforms full installation ENG 2011.12.3 15 days - max 60'' per call





In the following tables you find all the items you may need: Standard Products, Product Bundles, Optional modulesExpansions and Upgrades.
 
In order to see the prices you need to be a registered reseller, distributor or Imagicle Partner.
Click here to enter your password or here to apply to became an Imagicle Partner.
 
You may consider to buy a special Product Bundle instead of a Standard Product to obtain a better solution at a dramatically convenient price.
You require an Expansion license in order to extend your standard license for example up to the number of extensions monitored with your accounting and billing software, or to expand the number of channels for you IP Fax server. 
You require an Upgrade license in order to upgrade to the new version of your product. If your product is covered by an Imagicle Care Gold Plan the upgrades are free of charge for you.

Standard Products
Product code Description Notes
IM084-1L Skystone Audio 2013 1 chan. H323-SIP Skype Gateway - audio only - license for 1 channel (concurrent incoming-outgoing Skype call). ACD included to support multiple concurrent Skype calls on the same Skype account.
IM084-2L Skystone Audio 2013 2 chan. H323-SIP Skype Gateway - audio only - license for 2 channels (concurrent incoming-outgoing Skype call). ACD included to support multiple concurrent Skype calls on the same Skype account.
IM084-4L Skystone Audio 2013 4 chan. H323-SIP Skype Gateway - audio only - license for 4 channels (concurrent incoming-outgoing Skype call). ACD included to support multiple concurrent Skype calls on the same Skype account.
IM084-8L Skystone Audio 2013 8 chan. H323-SIP Skype Gateway - audio only - license for 8 channels (concurrent incoming-outgoing Skype call). ACD included to support multiple concurrent Skype calls on the same Skype account.
IM084-16L Skystone Audio 2013 16 chan. H323-SIP Skype Gateway - audio only - license for 16 channels (concurrent incoming-outgoing Skype call). ACD included to support multiple concurrent Skype calls on the same Skype account.
IM085-1L Skystone Video 2013 - 1 chan. H323-SIP Skype Gateway - audio & video - license for 1 channel (concurrent incoming-outgoing Skype videocall)
IM085-2L Skystone Video 2013 - 2 chan. H323-SIP Skype Gateway - audio & video - license for 2 channels (concurrent incoming-outgoing Skype videocalls)
IM085-4L Skystone Video 2013 - 4 chan. H323-SIP Skype Gateway - audio & video - license for 4 channels (concurrent incoming-outgoing Skype videocalls)
IM085-8L Skystone Video 2013 - 8 chan. H323-SIP Skype Gateway - audio & video - license for 8 channels (concurrent incoming-outgoing Skype videocalls)
IM085-PP1 Skystone Video 2013 - 1 chan. Pilot Project Skystone Video 2013 Pilot project for Professional Services and H323-SIP Skype Gateway - audio & video - license for 1 channel (concurrent incoming-outgoing Skype videocall)
Upgrades
Product code Description Notes
IM085-1U Skystone Video 2013 - upg 1 Upgrading license to the version 2013 of the H323-SIP Skype Gateway - audio & video for 1 channel license (concurrent incoming-outgoing Skype videocalls)
IM085-2U Skystone Video 2013 - upg 2 Upgrading license to the version 2013 of the H323-SIP Skype Gateway - audio & video for 2 channels license (concurrent incoming-outgoing Skype videocalls)
IM085-4U Skystone Video 2013 - upg 4 Upgrading license to the version 2013 of the H323-SIP Skype Gateway - audio & video for 4 channels license (concurrent incoming-outgoing Skype videocalls)
IM085-8U Skystone Video 2013 - upg 8 Upgrading license to the version 2013 of the H323-SIP Skype Gateway - audio & video for 8 channels license (concurrent incoming-outgoing Skype videocalls)
Expansions
Product code Description Notes
IM084-2E Skystone Audio 2013 exp. 1-2 license for expanding the number of channels from 1 up to 2
IM084-4E Skystone Audio 2013 exp. 2-4 license for expanding the number of channels from 2 up to 4
IM084-8E Skystone Audio 2013 exp. 4-8 license for expanding the number of channels from 4 up to 8
IM084-16E Skystone Audio 2013 exp. 8-16 license for expanding the number of channels from 8 up to 16
IM085-2E Skystone Video 2013 - exp. 1-2 Skystone Video 2013 license for expanding the number of channels from 1 up to 2
IM085-4E Skystone Video 2013 - exp. 2-4 Skystone Video 2013 license for expanding the number of channels from 2 up to 4
IM085-8E Skystone Video 2013 - exp. 4-8 Skystone Video 2013 license for expanding the number of channels from 4 up to 8
Care
Product code Description Notes
IMCAREB-1S Imagicle Care Basic 1 year Price is 10% of the product End User Price with a minimum fee as indicated in the End User Price column. Software Maintenance & Support, basic support best effort + minor software updates for 1 year
IMCAREG-1S Imagicle Care Gold 1 year Price is 20% of the product End User Price with a minimum fee as indicated in the End User Price column. Software Maintenance & Support, granting advanced support with SLA + major & minor software updates for 1 year
IMCAREG-3S Imagicle Care Gold 3 years Price is 40% of the product End User Price with a minimum fee as indicated in the End User Price column. Software Maintenance & Support, granting advanced support with SLA + major & minor software updates for 3 years
Professional Services
Product code Description Notes
IMPRO-R-4S Professional Services remote - half a day professional services with remote connection to the application server via the Internet (to be allowed from company personnel)
IMPRO-R-1S Professional Services remote 1 day professional services with remote connection to the application server via the Internet (to be allowed from company personnel)
Hardware
Product code Description Notes
IMCD-DVD1H Imagicle UC3 DVD Rom DVD Rom containing all the Imagicle UC software applications ready for installation. Shipment cost not included.
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