EN
Wed. 20 May
11:00 AM EDT
Register
11:00 AM EDT
Register
WEBINAR - Sales Lab
Imagicle Partner Enablement: Selling Imagicle AI Contact Center
Imagicle for Webex Calling Virtual Roadshow
Attendant
Console
UCX
Engage
AI
Virtual
Receptionist
Call
Recording
Screen
Recording
Voice
Analytics
Digital
Fax
Call
Analytics
Webex Calling empowers 16M users with enterprise calling features daily. With a full set of natively integrated solutions, Imagicle enhances their features and user experience. Spend 1,5 hours with Imagicle to discover how we elevate your Webex Calling experience.
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Agenda.1,5 hours total
Introduction on Webex Calling
Webex Calling - A leading Cloud Calling provider
Get insights into the power of Webex Calling and discover why 15M people are leveraging its top-of-the-range features to communicate & collaborate in a flexible, secure, and hybrid way.
Imagicle UCX Cloud Platform + Webex
Imagicle UCX Platform - The perfect match for Webex Calling
Imagicle complements Webex Calling with a platform of AI-infused apps improving productivity and streamlining migrations to the Cloud through a unified user experience. Discover how it can take your communications to the next level.
Attendant Console
Call Analytics
Call Recording
Digital Fax
AI Virtual Receptionist
UCX Engage
Call Recording for compliance & analysis
Imagicle Compliance Recording: add compliance and analysis to convenience
Discover Compliance Call Recording, also integrated with Webex’s convenience Built-in recording, bringing compliance and analysis features to your Webex Calling. To add the cherry on top, get an overview of Voice Analytics, the tool to transcribe and analyze recorded calls with AI and sentiment analysis, and Screen Recording to capture screen activities.
Call Recording
Screen Recording
Voice Analytics
Attendant Console for hybrid scenarios, advanced needs, and Cloud migration
An Attendant Console for hybrid scenarios, advanced needs, and seamless Cloud migration
Discover Imagicle Attendant Console, the only solution - beyond the Webex Attendant Console (OEM by Imagicle) - to cover hybrid scenarios, advanced needs, and Cloud migration. It provides seamless customer service solution working with the Webex App, with Advanced Queueing and Auto Attendant for a complete experience.
Attendant Console
The new AI AI Virtual Receptionist
Meet&Greet with the new Imagicle AI Virtual Receptionist.
Come meet AI Virtual Receptionist, your next AI colleague ready to connect customers to the contact they're looking for through AI-powered intuitive and natural voice interactions. Customizable to your needs, it eliminates waiting times, creates a cohesive brand voice, speaks your customers’ language, and optimizes resources to reduce costs.
AI Virtual Receptionist
Engage Essentials for Webex CX Essentials
Build an Omnichannel Experience for Webex Customer Experience Essentials
Bring your Webex Customer Experience Essentials to the next level with Imagicle Engage Essentials, adding chat capabilities to engage with customers on digital channels directly from the Webex App.
UCX Engage
Digital Fax + Call Analytics
Complete the picture with Digital Fax & Call Analytics
Explore Imagicle Digital Fax, the only cloud-based inbound/outbound fax solution for Webex Calling MT and DI, configurable through Webex Control Hub regardless of your PSTN. Get insights on Call Analytics, the all-in-one tool to track telephone costs, traffic, and adoption with 50+ easy to read reports.
Digital Fax