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“The tools integrated perfectly with the Cisco platform, providing operators and customers with an effective and rich calling experience”Joseph Mullany – Project Manager
Deliver with integrity, drive for results, keep people at the center, exceed expectations: here are the cornerstones of Janney, US financial company committed to providing individuals, families, businesses, and institutions with tailored financial advice. That’s why it needed a reliable and safe call and contact management system able to speed up the work and offer maximum efficiency and quality to both operators and customers.
Find out how Imagicle Attendant Console with Advanced Queueing and Contact Manager revolutionized Janney’s communications system and boosted customer service quality.