Skip to content
Products
Solutions
Integrations
Pricing
Resources
Company
Blog
CONTACT SALES
en
UCX Platform
At a glance
Welcome
Automate
Ensure
Analyze
Other
Products
Welcome Overview
Omnichannel Agent Console
Attendant Console
Advanced Queueing
Auto Attendant
Contact Manager
Automate Overview
AI Virtual Receptionist
Voice Virtual Agents
Digital Virtual Agents
Ensure Overview
Call Recording
Screen Recording
Digital Fax
Analyze Overview
Call Analytics
Voice Analytics
Hotel Services
Services
Advanced Services
ImagicleCare
Download
Security
Compliance Recording in 2026: a complete guide
Get started
by Challenge
Agent & Supervisor Experience
Receptionist Experience
Security
Legal Compliance
by Industry
Finance
Healthcare
Education
Government
for Contact Center
Contact Center for Microsoft Teams
White paper
Can Teams be an Inbound Contact Center Software? A Playbook
Get started
Everything you need
All integrations
Calling Integrations
Integrations with Microsoft Teams
Integrations with Webex Calling
Other integrations with Cisco
Guide
Teams Voice Call Recording: 4 Things to Do Before Rolling Out The Solution
Get started
Quick start
Download
Licensing Portal
Knowledge base
Support
ImagicleCare
Help center
Customer Success
Stay up to date
Roadmap
Release notes
Webinars
Blog
Products
Why Microsoft Teams is so successful and how Imagicle completes it
Get started
Imagicle
About
People
Customers
News Room
Contacts
Join Us
Work with us
Become a partner
Download
Brochure
Transform Microsoft Teams into a Complete Communication Hub with Imagicle
Get started
White paper
Can Teams be an Inbound Contact Center Software? A Playbook
Get started
Have an account?
Login
Need an account?
Register
Forgot your password?
Reset
Search
Search for:
Download
Security
Compliance Recording in 2026: a complete guide
Get started
Languages
English
Italiano
Français
Deutsch
Español
Products
Products
UCX Platform
At a glance
Welcome
Welcome Overview
Omnichannel Agent Console
Attendant Console
Advanced Queueing
Auto Attendant
Contact Manager
Automate
Automate Overview
AI Virtual Receptionist
Voice Virtual Agents
Digital Virtual Agents
Ensure
Ensure Overview
Call Recording
Screen Recording
Digital Fax
Analyze
Analyze Overview
Call Analytics
Voice Analytics
Other
Hotel Services
Services
Advanced Services
ImagicleCare
Download
Security
Compliance Recording in 2026: a complete guide
Get started
Solutions
Solutions
by Challenge
Agent & Supervisor Experience
Receptionist Experience
Security
Legal Compliance
by Industry
Finance
Healthcare
Education
Government
for Contact Center
Contact Center for Microsoft Teams
White paper
Can Teams be an Inbound Contact Center Software? A Playbook
Get started
Integrations
Integrations
Everything you need
All integrations
Calling Integrations
Integrations with Microsoft Teams
Integrations with Webex Calling
Other integrations with Cisco
Guide
Teams Voice Call Recording: 4 Things to Do Before Rolling Out The Solution
Get started
Pricing
Resources
Resources
Quick start
Download
Licensing Portal
Knowledge base
Support
ImagicleCare
Help center
Customer Success
Stay up to date
Roadmap
Release notes
Webinars
Blog
Products
Why Microsoft Teams is so successful and how Imagicle completes it
Get started
Company
Company
Imagicle
About
People
Customers
News Room
Contacts
Join Us
Work with us
Become a partner
Download
Brochure
Transform Microsoft Teams into a Complete Communication Hub with Imagicle
Get started
Blog
Search
Search for:
A closer look at the heart of Imagicle
Download
Brochure
Blog
Voice Analytics: from customers’ voice to business success.
Voice Analytics: from customers’ voice to business success.
Discover how Voice Analytics technologies help your business grow through this in-depth brochure.
Products
Blog
Imagicle webinars. All the knowledge you need at your fingertips.
Imagicle webinars. All the knowledge you need at your fingertips.
Discover how we use webinars to keep customers and partners informed, updated, and engaged.
Products
Blog
Voice Analytics. Enriched with brand-new widgets and alarms.
Voice Analytics. Enriched with brand-new widgets and alarms.
Our Voice Analytics is enriched with new, fantastic features for supervisors. Discover them all!
Products
Blog
Call Analytics for Microsoft Teams. An even more powerful integration.
Call Analytics for Microsoft Teams. An even more powerful integration.
Imagicle Call Analytics can now monitor external calls in both Direct Routing and Operator Connect modes. Discover more.
People
Blog
Spreading the Imagicle love in the UK.
Spreading the Imagicle love in the UK.
What can Imagicle bring to the UK market and why should customers and partners choose us?
Products
Blog
Cloud or Dedicated Cloud. What’s best?
Cloud or Dedicated Cloud. What’s best?
You're migrating to the Cloud and you need to choose between a public or private instance? This article will help you.
Download
Brochure
Blog
Imagicle applications for your Webex Calling.
Imagicle applications for your Webex Calling.
Download the brochure and improve your Webex Calling experience.
Customer success
Blog
Customer success: what it means and benefits.
Customer success: what it means and benefits.
Customer success: what is it and why it matters? Discover why it's important to have dedicated resources.
Download
Brochure
Blog
Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
Are my communications safe in the Cloud? Imagicle Cloud Security Brochure
Are your communications safe in the Cloud? If you choose Imagicle, the answer is yes. Discover why.
Release
Blog
Imagicle Spring Release 2022. Empowered integrations in the Cloud.
Imagicle Spring Release 2022. Empowered integrations in the Cloud.
It’s Spring Time and it’s also Cloud time: new integrations for Webex Calling, a dashboard for Voice Analytics, and... find out!
Release
Blog
Voice Analytics. Understanding agent performance.
Voice Analytics. Understanding agent performance.
Discover the new Voice Analytics dashboard to enhance awareness and strategic use of data for supervisors.
Release
Blog
Webex Single Sign-On for Imagicle apps. Simplified access, increased security.
Webex Single Sign-On for Imagicle apps. Simplified access, increased security.
With Spring '22, all Imagicle apps will be accessible through Webex's Single Sign-On. Find out how this make your life easier.
Event
Blog
Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.
Imagicle Virtual Event: takeaways and recaps from a journey to the Clouds.
What was the first Imagicle Virtual Event all about? How can Imagicle help your business? You're in the right place.
Products
Blog
Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.
Imagicle UCX Cloud Suite lands on Cisco GPL S+. An even easier purchase for customers.
As of Feb 3, Imagicle UCX Cloud Suite will be officially available on Cisco GPL S+. Find out how this makes your life easier.
Release
Blog
Winter Release 2022. Secure, integrated, Cloudy new features.
Winter Release 2022. Secure, integrated, Cloudy new features.
Winter Release 2022 is available!. As always, the innovations are many and merry: navigate through them here!
Products
Blog
Imagicle Attendant Console for Webex Calling: the operator console that was missing.
Imagicle Attendant Console for Webex Calling: the operator console that was missing.
Discover a new native integration. Attendant Console is fully compatible with all Cisco platforms!
People
Blog
The Importance of ESG Strategy and how we made it real with our Digital Fax.
The Importance of ESG Strategy and how we made it real with our Digital Fax.
Environmental, social, and governance issues and practices are every day more relevant. Discover how Imagicle addresses them.
Products
Blog
Voice Analytics: designed for your privacy and security.
Voice Analytics: designed for your privacy and security.
Voice Analytics handles a variety of sensitive, personal data. Learn why you can trust it to do so, any time, anywhere.
Posts pagination
«
1
…
4
5
6
»
Keep an eye on the Imagicle world.
Get some free, happy content and stay up to date.
What's up?
Download
Security
Blog
Compliance Recording in 2026: a complete guide
Compliance Recording in 2026: a complete guide
Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
Download
Brochure
Blog
AI Customer Service done right: automation to empower humans
AI Customer Service done right: automation to empower humans
Why AI is becoming essential in customer service and how businesses can adopt it ethically and effectively.
White paper
Blog
Can Teams be an Inbound Contact Center Software? A Playbook
Can Teams be an Inbound Contact Center Software? A Playbook
If your agents already live in Microsoft Teams, you’re closer than you think to a real inbound contact center. Learn why and how to make the next move.
Products
Blog
Teams Call Queue Reporting: What is the Queues App?
Teams Call Queue Reporting: What is the Queues App?
What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out.
Download
Security
Blog
Compliance Recording in 2026: a complete guide
Compliance Recording in 2026: a complete guide
Learn how to navigate regulatory requirements, protect sensitive information, and optimize your recording processes.
Download
Brochure
Blog
AI Customer Service done right: automation to empower humans
AI Customer Service done right: automation to empower humans
Why AI is becoming essential in customer service and how businesses can adopt it ethically and effectively.
White paper
Blog
Can Teams be an Inbound Contact Center Software? A Playbook
Can Teams be an Inbound Contact Center Software? A Playbook
If your agents already live in Microsoft Teams, you’re closer than you think to a real inbound contact center. Learn why and how to make the next move.
Products
Blog
Teams Call Queue Reporting: What is the Queues App?
Teams Call Queue Reporting: What is the Queues App?
What is the Queues App and how does it collect call queue reporting? Do you need a more advanced tool? Find out.