All the materials you need to use Attendant Console at best.
Welcome to your repository of all useful material to stay updated on the latest features of your Attendant Console.
What are you looking for?
User Guide
Navigate through all the features of your Attendant Console and learn how to leverage them.
Use Cases
Learn the benefits for different sectors and integrate with other Imagicle solutions.
Blog article
Get a rundown of how you can leverage Attendant Console to improve customer experience.
User Guide
Navigate through all the features of your Attendant Console and learn how to leverage them.
Use Cases
Learn the benefits for different sectors and integrate with other Imagicle solutions.
Blog article
Get a rundown of how you can leverage Attendant Console to improve customer experience.
Here's what else you need to know.
If you have a reference Imagicle salesperson, you should contact them. If you don’t, you can send us a quick message on our website. You’ll find the chat on the bottom right corner.
Open a ticket on the Support portal. You’ll be served based on the support plan you’ve purchased.
You can subscribe to our newsletter. You’ll get all the news of latest releases, product updates and more.
We are Imagicle
Founded in 2010 and part of the Zucchetti Group, Imagicle is a leading company in the UC apps market, with three Italian offices and fully-owned subsidiaries in Miami, Dubai, Riyadh, and Paris, and a happy team of more than 100 people. With an ever-expanding value proposition, Imagicle offers a full set of Cloud or Cloud-connected UC apps behind a single pane of glass.
What we do
We develop one platform of UC apps, empowered with AI and digital Conversational experiences, simplifying deployment, integrations, administration and use. Ideal for mid market and enterprise customers and integrated with the leading calling platforms, it’s available from the Cloud and in mixed environments, granting the flexibility, security and innovation all users need in the new hybrid (and more digital) world.
Anything else?
Call or visit us.
Americas
- Basic plans: Monday to Friday 7 am - 5 pm EST/EDT
- Gold plans: Saturday and bank holidays (8:00 am-12:00 pm EST/EDT) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
Miami
Imagicle c/o Regus
2598 E Sunrise Blvd #2104
Fort Lauderdale, FL 33304
United States
Europe
- Basic plans: Monday to Friday 9:00 am - 6:00 pm CET/CEST
- Gold plans: Saturday and bank holidays (9:00 am - 6:00 pm CET/CEST) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
Massarosa
Via Fondacci, 272
55054 – Massarosa (LU)
Italy
Magenta
Via Murri, 24 – int. 27/29
20013 – Magenta (MI)
Italy
Treviso
Via Sile, 17/B
31057 – Silea (TV)
Italy
Paris
c/o Regus
54 Rue de Londres
75008 Paris, France
Middle East
- UAE: Monday to Friday, 9:00 am - 6:00 pm GST
- Outside of UAE, excluding KSA: Sunday to Thursday, 9:00 am - 6:00 pm GST
- Basic plans: Monday to Friday in UAE / Sunday to Thursday outside of UAE, excluding KSA, 9:00 am - 6:00 pm GST
- Gold plans: Saturday and bank holidays (12:00 pm - 6:00 pm GST) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
Dubai
Unit no 1305,
JBC5, Jumeirah Lakes Towers
Dubai, UAE
PO BOX 283982
United Arab Emirates
Saudi Arabia
- Basic plans: Sunday to Thursday 8 am – 5 pm Saudi time
- Gold plans: Saturday and bank holidays (11 am – 5 pm Saudi time) included.
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
Riyadh
Moon Tower,
Mezanine Floor
King Fahed Branch Road,
Ar Rahmaniyah,
PO Box: 231772
11321 Riyadh
Saudi Arabia
Rest of the world
- Commercial reasons/basic plans: Monday to Friday 9:00 am - 6:00 pm CET/CEST
- Gold plans: Saturday and bank holidays (9:00 am - 6:00 pm CET/CEST) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
- Commercial reasons/basic plans: Monday to Friday 7 am - 5 pm EST/EDT
- Gold plans: Saturday and bank holidays (8:00 am-12:00 pm EST/EDT) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
- Commercial reasons/basic plans: Monday to Friday in UAE / Sunday to Thursday outside of UAE, excluding KSA, 9:00 am - 6:00 pm GST
- Gold plans: Saturday and bank holidays (12:00 pm - 6:00 pm GST) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
- Commercial reasons/basic plans: Monday to Friday 11 am - 5 pm EST/EDT
- Gold plans: Saturday and bank holidays (11:00 am-5:00 pm AST) included
- Platinum Plans: 24/7/365 service included. (Personal PIN required)
Massarosa
Via Fondacci, 272
55054 – Massarosa (LU)
Italy
Magenta
Via Murri, 24 – int. 27/29
20013 – Magenta (MI)
Italy
Treviso
Via Sile, 17/B
31057 – Silea (TV)
Italy
Paris
c/o Regus
54 Rue de Londres
75008 Paris, France
Miami
Imagicle c/o Regus
2598 E Sunrise Blvd #2104
Fort Lauderdale, FL 33304
United States
Dubai
Unit no 1305,
JBC5, Jumeirah Lakes Towers
Dubai, UAE
PO BOX 283982
United Arab Emirates
Riyadh
Moon Tower,
Mezanine Floor
King Fahed Branch Road,
Ar Rahmaniyah,
PO Box: 231772
11321 Riyadh
Saudi Arabia