FAX

incluso in 3 SUITE

INCLUDED IN THE IMAGICLE APPLICATION SUITE

Efficiency and savings
at your fingertips

StoneFax is a completely software-based IP Fax Server that virtualizes fax management, making it fast, easy and safe to send and receive faxes at work.

It delivers faxes directly to each user's desk via
e-mail, web, multifunction printers, in Cisco Jabber and in mobility, on smartphones and tablets. Cisco has chosen StoneFax as its official fax server solution worldwide, and since February 2012, it is available for purchase directly from Cisco GPL in its Solutions+ program.

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At a glance
Key Features
Certifications
Support
News

Easy to use, flexible, reliable and scalable

Send and receive anywhere

Lots of sending and receiving options to meet every need, supporting any e-mail client and server.

For everyone

Licensed for modern fax channels, and available for the entire company, even personal (DDI) or group faxes.

Secure and personal

Access personal, reserved and secure faxes via e-mail and web, or mobile device using secure protocols.

Supports all formats

Supports numerous formats for sending faxes directly from PDF, Word, Excel, PowerPoint, TIFF, JPG, PNG, even with lots of
different attachments.

Tidy and centralized faxes

Manage reference numbers, automatic central archiving, for maximum efficiency
and productivity.

Mobile and in Jabber

App for iOS and Android devices, integrated in Jabber Desktop, with a wizard for sending and archiving income and outgoing faxes.

Everything you need is already inside

MAIN FEATURES	STONEFAX – REL. SUMMER 2018	SUITE
Deployment	This product is included in the Imagicle ApplicationSuite with all the other apps of the suite, available as a setup package for installation on any virtual machine/physical server or through a ready-to-deploy Virtual Appliance
Scalability	90 FoIP channels per instance (physical or virtual) and up to eight instances on the cluster (720 channels). Unlimited users.
Provisioning	Manual or automatic from CuCM via AXL or Microsoft AD, LDAP/OpenLDAP systems and CSV files.
High availability	Yes, active-active with Business Continuity (RPO=0 / RTO=0), either on same DC or different DC (Disaster Recovery)
System alarms	Yes, via e-mail and SNMP
User experience	Any browser, any e-mail client, Imagicle Fax for Android and iPhone/iPad, Cisco Jabber Desktop.

MAIN FEATURES	STONEFAX – REL. SUMMER 2018	SUITE
Supported file formats	Ready for Pdf, jpg, doc(x), xls(x), rtf, bmp, jpeg, gif, tiff
Incoming faxes	Fax 2 e-mail, Fax 2 Web, gadget for Jabber Desktop for Everyone or Full Edition, free Imagicle Fax mobile app for iOS and Android devices, direct print on MFP-network printers. Support for group and personal fax numbers
Outgoing faxes	E-mail 2 Fax, Web 2 Fax, Print 2 Fax (from any document or using modern multifunction printers), Scan 2 Fax, gadget for Jabber Desktop for Everyone or Full Edition, free Imagicle Fax mobile app for iOS and Android devices, MFP-network printers. Support for personal and group fax boxes to share while sending faxes.
E-mail server support	Supports any e-mail server using SMTP(s), IMAP(s) or POP3(s) both on premises (Exchange, Lotus, etc.) and the Cloud (Office365, Gmail, etc.).
Fax traffic reports	Embedded reporting tool to monitor fax transactions and fax channel use.
Multifunction printer support	Yes, all allow Scan 2 e-mail functionality. Specific support for: - HP M3035mfp or higher using HP Digital Sending Software 4 - Ricoh Aficio MFP series using Ricoh GlobalScan NX software - All Xerox WorkCentre MFP models using Xerox SMARTsend software - Fujitsu ScanSnap series (no additional software needed)

MAIN FEATURES	STONEFAX – REL. SUMMER 2018	SUITE
Other Imagicle app integration	Speedy Enterprise, for large fax operations.
Advanced functions	MFP and digital sender support, print incoming faxes on network printers, copy faxes on external storage (NAS), outgoing fax routing based on sender, automated fax sending from ERP/CRM, advanced cover page management, per user, group, global
Hybrid scenario support	Yes, different UC platforms and connections supported via SIP trunks or PSTN Voice Gateways.
More features	See the pages dedicated to each suite (for Cisco, Cross Platform and Microsoft Skype for Business) for more features such as virtualization, user feeding, security and more.
Globalized Dialing Plan (E.164) support	Yes for outgoing faxes (Destinations). Fax Box numbers NOT in E.164 format

MAIN FEATURES	STONEFAX – REL. SUMMER 2018	SUITE
Protocol and codecs	Embedded SIP, H.323, no need for hardware analogue or digital cards. T.38 and G.711 pass-through
API	Yes, RESTful API for sending fax and check status of outgoing faxes
Multi-tenant / shared instance support	Yes. A single shared e-mail server for all tenants is required in this case.
Multi cluster support	Yes.

Best in class.
Worldwide certified.

Cisco Compatible

Cisco Compatible 12.0

The solution is officially certified with the release 12.0 of Cisco UC, BE6K/7K.

GET THE CERTIFICATE

Cisco Global Price List

Cisco GPL

Imagicle Fax is available directly on Cisco Global Price List through the Solution Plus Program along with
Billing and Fax.

Cisco Preferred Partner

Cisco Preferred

Imagicle is one of only a few dozen worldwide Cisco Preferred Solution Partners.

Cisco Preferred Solution Developer

Silver Partner

Imagicle is also a
Microsoft SILVER Independent Software Vendor.

All the support you need.

Imagicle

Included in every product

When you purchase an Imagicle product an Imagicle Care Basic plan for 12 months is already included.
You just need to extend immediately or to renew later your service or upgrade to Imagicle Care Gold.

Choose the best service

You can subscribe our Imagicle Care Gold to have the best services for your company. Extended Support periods, predetermined response times, seasonal release and so much more.

A dedicated team

A team of specialists able to answer you in 7 languages: Italian, English, German, French, Spanish, Portuguese and Arabic. In critical cases also the R&D team is directly involved for you to have
"All Hands On".

Learn more

Summer 2018 release is here.

Available as of July 9th 2018.

CHECK ALL THE NEWS | WHAT'S AROUND THE CORNER

Link 3 suite e app

included in

Suite for Cisco UC

Cross Platform suite

Suite for Microsoft Lync

APP Cisco

Attendant
Console

Advanced
Queueing

Auto
Attendant

Call
Recording

Directory
Caller ID

IP Fax
Server

Accounting
& Billing

Budget
Control

Phone
Lock

Desktop
CTI

Voice Mail

Hospitality
Services

Mobile
Apps

Jabber
Gadgets

Content App

Try for free Contact US

WHY YOU NEED ML

A fax machine wastes money

Save 90% of time and money

Today, faxes are still an indispensable tool for any organization, but the days of walking to the fax machine, entering the number, fighting with low toner and paper jams, waiting times and paper archiving, are long gone. Imagicle's Fax Server lets you eliminate all the waste by sending and receiving faxes virtually.

A fax machine wastes money

Save 90% of time and money

Today, faxes are still an indispensable tool for any organization, but the days of walking to the fax machine, entering the number, fighting with low toner and paper jams, waiting times and paper archiving, are long gone.
Imagicle's Fax Server lets you eliminate all the waste by sending and receiving faxes virtually.

FAX INCOMING-OUTGOING

Easy, convenient and confidential

Send and receive faxes directly from your computer, via e-mail or web interface,
by printing a document or using the new gadget for Jabber.

You can also manage faxes anywhere using your smartphone or tablet. And if some of your colleagues are stuck in the past,
they can continue sending and receiving faxes via the network multifunction printer.

HIPAA GDPR

Imagicle StoneFax
is ready for HIPAA & GDPR.

Get rid of your old fax machines.

Imagicle StoneFax is perfect to streamline fax operations and comply with HIPAA (Health Insurance Portability and Accountability Act) and GDPR (General Data Protection Regulation), thanks to:

NEW support of fax archive encryption via BitLocker
Profiled access to the user fax box

The solution is also available on Cisco GPL.

MORE ABOUT HIPAA & GDPR

DOWNLOAD THE WHITE PAPER:

StoneFax & HIPAA

The FAX in the days of GDPR

HIPAA

WHY 1ML

Zero learning time.

Stonefax drastically changes how you send and receive faxes, but you don't have to learn a thing. So, you can start to work immediatly, using the same tools you always have.

It's as easy as printing a document or sending and receiving an e-mail.

IP Fax Server

WHY 4 ML

No paper, no toner

There's no paper to print and archive, no consumables and no time wasted managing fax machine maintenance.
Faster, smarter, easier and greener.

Content App

Try for free Contact US

CISCO JABBER INTRO

Your Apps in Cisco Jabber, free!

jabber gadgets Tabs

mob-fax

Imagicle Mobile Apps - Fax

A fax machine in your pocket

Imagicle Fax is the free StoneFax mobile client solution designed for iPhone-iPad and Android devices, that lets you send and receive faxes from your device anywhere, any time faster, smarter and easier.

Discover all Imagicle Mobile Apps

Comune di Firenze NORM

Thousand of happy customers.

Datacol

“The decision to install the Imagicle Attendant Console, integrated with our Directories, was the natural completion of the positive experience we had with Imagicle”.

Diego Tadiello, IT Datacol

Italian company leader in the automotive industry, Datacol is now able to manage its corporate directories most simply and efficiently thanks to Imagicle Speedy Enterprise. Perfectly integrated with the Attendant Console, it centralizes and synchronizes all directories, providing fast searches, click to call and caller ID. In addition to streamlining daily work, this has allowed Datacol to save up to 100 hours a year..

Case History >>

Datacol

Distribution

www.datacol.com

Imagicle ApplicationSuite
for Cisco UC

Speedy Enterprise
Attendant Console
Advanced Queueing

PLatform: Cisco UCM 11.5

European Institute of Oncology

It was only natural that the European Institute of Oncology, a non-profit research organization for cancer prevention, diagnosis and treatment, also be a pioneer in managing its communication.

The ACD directs its calls from the Cisco UCM to operators equipped with Imagicle operator consoles who see the caller's name and details in real time thanks to integration with company directories.

Telephone traffic of the 500 users is constantly monitored by the accounting & billing solution, and all users can now send and receive faxes directly from their computer, smartphone or tablet.

Imagicle

Istituto Europeo Oncologia

Health

www.ieo.it

Imagicle ApplicationSuite
for Cisco UC

Operator Console - ACD
Advanced directories
IP Fax Server
Billing & Accounting

Platform: Cisco UCM

Lombardy region

In creating the new telephone infrastructure based on Avaya Aura, serving the various sites and operating units, with a total of some 10,000 users, the government of Italy's richest and most heavily populated region chose Imagicle for its UC apps.

In particular, thanks to Imagicle solutions, the Lombardy region got rid of all of its traditional fax machines, virtualizing the service and integrating it with multifunction printers provided to employees.

At the same time, the telephone traffic control solution was used to perform in-depth analysis of all numbering plans.

Imagicle

Regione Lombardia

Public administration

www.regione.lombardia.it

Imagicle ApplicationSuite
Cross Platform

IP Fax Server with module Clustering & Load Balancing
Billing & Accounting

Platform: Avaya Aura

QBE

QBE is one of the world's top insurance groups, and a leader on the Australian market, where it was founded back in 1886.

Today, the group is present in 43 countries around the world, with over16,000 employees, offering insurance and reinsurance services that cover even the most complex risks in non-life segments.

At the group's largest European office, QBE decided to virtualize its fax service using Imagicle's IP Fax Server solution.This allows the employees at the 11 British offices to manage their faxes directly from their computers or smartphone.

Imagicle

QBE

Insurance

www.group.qbe.com

Imagicle ApplicationSuite
for Cisco UC

IP Fax Server

Platform: Cisco UCM

find out more stories >>

TECH SPECS FAX

Suite
architecture
Requirements
Compatibility
Documents

Included in the suite dedicated to your system
with all the apps you need.

Designed for your Cisco
Communications Manager, BE6K-7K, HCS.

Learn more

Imagicle App Suite for Avaya, Aastra, Alcatel, Samsung, Unify (Siemens)

Ideal for Avaya, Aastra, Alcatel, Unify (Siemens) platforms and for other UC systems.

Learn more

Complete your Microsoft Skype for Business, adding those missing services users can't miss.

Learn more

Architecture

StoneFax uses Cisco UC to send and receive faxes using SIP and T.38 protocols with automatic fall back on g711 pass-through. Configured like an ordinary SIP trunk on Cisco UC, with no need for additional licenses.

StoneFax automatically manages outgoing queues with retransmission. Supports any case for PSTN access, on H.323, SIP or MGCP gateway or directly via SIP connection with provider servers.

High reliability

StoneFax becomes a highly reliable solution with the addition of a back-up server to guarantee service continuity with no need for manual interventions (hot redundancy).

Can also support hot redundancy with an additional back-up server to guarantee service continuity with no need for manual interventions. Fax services are always guaranteed because the servers are based on auto-synchronized databases that can also work in disaster recovery environments (on a WAN).

If you have selected applications from different groups (e.g. two Small and one Medium), you should consider all of them in the highest group of the server requirements with a weight of 0.5 per each Small App and of 0.75 per each Medium App (in the example you should consider them as 2 Medium apps).

1. CTI applications for Attendant Console and Desktop users should be considered as a single app for server requirements.

2. Imagicle Call Recording should be considered as 3 apps for server requirements.

3. Over than 45 channels and until of 180 channels CX Server is required. Over than 180 channels multiple servers are required in active-active mode.

4. Hotel Pack for Cisco UC should be considered as four apps for server requirements.

5. More than 50 channels, CX server is the minimum requirement

6. until Spring 2018 the maximum number of channels per server is 120

Server type or virtual machine

Server Class	CPU*	RAM	HD	Operating system
Class AX	Any Dual Core or higher / 2 dedicated vCPU (4 vCPU with Hyper-T) with 1.5Ghz reservation	4 GB	80 GB	MS Windows Server 2016-2012-2008 Standard/Data Center/Essentials, MS Windows 2008 R2 (64 bit) Standard/Enterprise, MS Windows 2012 Standard/Data Center/Essentials**. English Build, any Language pack supported.
Class BX	Dual Core E3-1240 V2 or higher / 2 dedicated vCPU (4 vCPU with Hyper-T) with 2.5Ghz reservation	4 GB	80 GB	MS Windows Server 2016-2012-2008 Standard/Data Center/Essentials, MS Windows 2008 R2 (64 bit) Standard/Enterprise, MS Windows 2012 Standard/Data Center/Essentials**. English Build, any Language pack supported
Class CX	Quad Core E5-2620-v3 or higher / 4 dedicated vCPU (8 vCPU with Hyper-T) with 4.8Ghz reservation	8 GB	120 GB	MS Windows Server 2016-2012-2008 Standard/Data Center/Essentials, MS Windows 2008 R2 (64 bit) Standard/Enterprise, MS Windows 2012 Standard/Data Center/Essentials**. English Build, any Language pack supported
Class DX	Dual Quad Core E5-2620-v3 or higher / 8 dedicated vCPU (16 vCPU with Hyper-T) with 8.9Ghz reservation	16 GB	120 GB	MS Windows Server 2016-2012-2008 Standard/Data Center/Essentials, MS Windows 2008 R2 (64 bit) Standard/Enterprise, MS Windows 2012 Standard/Data Center/Essentials**. English Build, any Language pack supported

* Check if your CPU meets the minimum system requirements here: www.cpubenchmark.net
Host must Not have oversubscription of resources to grant the right performances to the Imagicle virtual machine.
** Windows Server 2012 R2 Essentials license can’t be activated on Imagicle Virtual Appliance. If you plan to use Virtual Appliance, you need one of the Windows Server 2012 R2 Standard Edition version.
If you are planning to use TAPI based applications (QME-Attendant Console–CTI-StoneLock), please verify your PBX TAPI driver supports 64-bit OS. If not supported we recommend using a 32-bit OS: the first Cisco UCM release that has native 64Bit support is 8.5(1) SU.
If you are using MS Windows Server 2008, you have to use Enterprise Edition if you want activate StoneFax 8 channels or higher.
If hyperthreading is enabled please consider 2x vCPU required.
On Windows 2016 OS, Cisco TSP client (TAPI) is supported only for CUCM version >= 11.5. If you are going to use earlier versions, Imagicle has a workaround for that.

For more info regarding Windows OS for the Imagicle ApplicationSuite please visit www.imagicle.com/go/OS

Virtualization requirements

Imagicle

Our applications are ready to run on any virtualization environment as VMware, Microsoft, Citrix, etc.
If you install Imagicle applications on a Virtual Machine, you must allocate the amount of RAM, CPU power and disk space stated in the server table. The virtual hardware resources must be reserved, that is, they must not be shared with other virtual machines.

Data storage requirements

The suite installation includes Microsoft® SQL Server® 2008 R2 Express database, offering top security, improved performance and 10 GB database. The update of existing installations, automatically upgrades to the latest version, in a transparent operation for the system administrator. The applications store configuration and data in the SQL 2008 R2 Express database, with the following storage considerations:
	Accounting and Billing – requires 2.5 GB per million calls to keep online for reporting
	IP Fax Server – requires 1 GB per million of faxes sent/received to keep online for retrieval. The fax attachment is stored on the file system (not in the DB) and requires an average of 100 KB each one (100 GB of disk space per million of faxes)
	Directories – 2 KB per each contact in the directories (400 MB per 200,000 contacts)
	Advanced Queueing – requires 1.5 GB per million of calls treated and agent detail records
	CTI – Attendant Console – requires 0.5 GB per million of calls kept for the clients registry.
	SSAM – no DB usage. The messages are stored on the file system, with an average of 3 MB for each recorded message
	Call recording – Recordings are saved on the server filesystem. About 300KB of disk space for each recording minute is required on the Imagicle server disk. Having 500GB hard disk, it is possible to store up to 300,000 call recordings, 5 minutes each, which corresponds to 1 year «always on» recordings for 20 agents. It is possible to export recording to external Network File System for longer retention.
	Users and other apps require a very small amount of space in the DB, negligible for the DB and Hard Drive storage calculation. If you need more than 10GB online data (Large business scenario), a Microsoft® SQL Server commercial license must be used (not included with the product). For Microsoft SQL license considerations, you will need as many CALs as the number of users accessing the Imagicle applications or the core/processor license that includes unlimited CALs. The applications can be installed on the same server running Microsoft SQL Server or on a different machine (a dedicated machine is not required).

Client - hardware and software requirements

Desktops-Laptops

IP Phones

Mobile devices

Attendant Console, CTI

CPU dual-core or higher, 2GB RAM,
OS MS Windows Vista/7/8/10 32-64 bit
19” Monitor, 1280 x 1024 or above

Blue's Attendant is supported by Imagicle on the following editions of Windows 10: Pro, Education and Enterprise.

Blue's Attendant is supported on the in-market supported servicing branches of Windows 10 including Current Branch and Current Branch for Business.

Mail - Mail2Fax

any e-mail client

Web portal

Internet Explorer, Firefox, Safari, Chrome browser

Phone Lock

Cisco 6921 - 6941 - 6945 - 6961 - - 7800 series - 8941 (SCCP) - 8945 (SCCP) - 8961 - 9951 - 9971
no visual indication of phone status.
In this case, you may divert an outgoing call attempt to a number that will return an unauthorized call message, for instance through: Imagicle SSAM, Imagicle IVR Manager, Imagicle Queue Manager Enterprise, Third party voice mail systems

Cisco 7911 - 7912 (SCCP) - 7920 - 7922 - 7931 - 7940 - 7942 - 7945 - 7960 - 7962 - 7965 - 7970 - 7975 - 8800 series
models which support visual indication of phone locking status.

Phone locking is also available for all the other IP phones CTI managed.

Directory & Caller ID

Cisco 6921 - 6941 - 6945 - 6961
7800 series
7911 - 7912 - 7921 - 7922 - 7925g - 7931 - 7941 - 7942 - 7945 - 7961 - 7962 - 7965 - 7970 - 7975 (also old 7906, 7940, 7960)
8800 series

8941 - 8945 - 8961

9951 - 9971
DX650 - DX80 - DX70

Call Recording

conference call recording method: any phone

Built-in Bridge recording method: 7900, 8900, 9900, DX series
check details on Cisco Recording Supported Device Matrix here

Hotel Pack

from the affordable 3900 series to the high-end 9900 or the new DX series. But if you need to keep your analog phones, you can do that, too.

Imagicle Supervisor

iPad

Imagicle Fax - Imagicle Contacts

iPhone/iPad and Android devices

Mail - Mail2Fax

any e-mail client

Web portal

browser Safari, Chrome

Extra savings with Imagicle Apps
on the same Cisco UCS server

Now you can run the Imagicle AppSuite on the same Cisco UC on UCS server! Your preferred Imagicle solutions, can now be co-resident with the Cisco Unified Communications virtual machines on the Cisco Unified Computing Systems (UCS), providing cost saving and even more integration with Cisco.

more details

Digital Sender – MFP compatibility

Corporation	Model	Notes
HP	M3035mfp or better	requires HP Digital Sending Software 4, 5. More info
Ricoh	Aficio MFP series	requires Ricoh GlobalScan NX software. More info
Xerox	WorkCentre MFP – all models	requires Xerox SMARTsend software. More info
Fujitsu	ScanSnap series	no need for additional software
Kyocera	TASKalfa series	no need for additional software

Voice Gateway compatibility

Corporation	Model	Release	Notes
Audiocodes	MP1xx, Mediant	5.x	Supported protocols: SIP, H.323
Cisco	ISR 18xx, 28xx, 38xx, 19xx, 29xx, 39xx and VG2xx, VG3xx, ATA-1xx	12.4 or higher	Supported protocols: SIP, H.323, MGCP
Patton	SmartNode 4110, 4554, 4960	5.x	Supported protocols: SIP

PBX Compatibility

Platforms listed in the following table have been verified for operation with the product. Imagicle solutions are based on technological standards and therefore operate with many of the most commonly used systems on the market. Should your system not be listed, please contact our technical department to check interoperability. Cloud Connector, Office365 and Teams are currently not supported.

Corporation	System	Release	Certifications	Notes
Alcatel - Lucent	OmniPCX Enterprise	7.x, 8.x, 9.x, 10.x		Supported protocols: SIP, H.323
Alcatel - Lucent	OmniPCX Office	7.x, 8.x, 9.x, 10.x		Supported protocols: SIP, H.323
Avaya-Nortel	Aura	6.x		Supported protocols: H.323
Avaya-Nortel	Communication Manager	4.x, 5.x, 6.x		Supported protocols: H.323
Avaya-Nortel	CS1000	5.5 or higher		Supported protocols: SIP
Avaya-Nortel	IP Office	5.x, 6.x, 7.x, 8.x		Supported protocols: SIP
Broadsoft	Broadworks			Under verification
CDC	Dexgate	2.x		Supported protocols: SIP
CISCO	HCS	8.6, 9.x, 10.x, 11.x		Supported protocols: H.323, SIP
CISCO	Unified Communications Manager	7.x, 8.x, 9.x, 10.x, 11.x, 12.0	Cisco Compatible	Supported protocols: H.323, SIP
CISCO	Unified Communications Manager Business Edition 6000	8.6, 9.x, 10.x, 11.x	Cisco Compatible	Supported protocols: H.323, SIP
CISCO	Unified Communications Manager Business Edition 7000	8.6, 9.x, 10.x, 11.x	Cisco Compatible	Supported protocols: H.323, SIP
CISCO	Unified Communications Manager Express	7.x, 8.x, 9.x,10.x,11.x,12.x		Supported protocols: H.323, SIP
Digium	Asterisk	4.1		Supported protocols: SIP
Microsoft	Lync 2013/Skype for Business
Mitel-Aastra-Ericsson	400	5.0 SP1, 2.1_SP1_HF1, 5.4 SP1		Supported protocols: SIP
Mitel-Aastra-Ericsson	5000	5.0 SP1, 2.1_SP1_HF1, 5.4 SP2		Supported protocols: SIP
Mitel-Aastra-Ericsson	3300 Mxe	9.x		Supported protocols: SIP
Mitel-Aastra-Ericsson	MX-ONE	3.x		Supported protocols: SIP
Mitel-Aastra-Ericsson	MX-ONE TSE	5.0 SP1, 2.1_SP1_HF1, 5.4 SP0		Supported protocols: SIP
NEC-Philips	iS3000			Supported protocols: SIP/T38
NEC-Philips	SphereCall			Supported protocols: SIP/T38
NEC-Philips	SV7000			requires media gateway Audiocodes
NEC-Philips	SV8100			Supported protocols: SIP/T38
NEC-Philips	SV8300			Supported protocols: SIP/G.711
NEC-Philips	SV8500			requires media gateway Audiocodes
Samsung	OfficeServ 7xxx	4.x		Supported protocols: SIP
Selta	SAMIP	2.x		Supported protocols: SIP
Siemens	HiPath 3000	8.x		Supported protocols: SIP
Siemens	HiPath 4000	5.x		Supported protocols: SIP
Siemens	HiPath 8000	3.x		Supported protocols: SIP
Tecnonet	MonkeyVoice	2.00