Imagicle Digital Fax is a cloud-ready fax server that lets you send and receive faxes directly from your email, web browser, multifunction printer, or collaboration apps like Microsoft Teams and Webex. Unlike traditional fax machines, it requires no paper, toner, or dedicated hardware. All transmissions are digital, secure, encrypted, and fully monitored, helping organizations reduce costs and improve efficiency.

Imagicle Digital Fax is more advanced than traditional fax because it removes the need for physical machines, paper, toner, and phone lines, letting users send and receive faxes directly from email, web portal, MFPs, or a virtual “print-to-fax” printer. It adds centralized management, routing, archiving, and security on the Imagicle UCX Platform, making faxing faster, easier to audit, and fully ready for cloud and hybrid environments.

You can send a fax using multiple channels, depending on your workflow:

• Email-to-Fax: Attach a document and send it to the recipient’s fax number.
• Web-to-Fax: Upload files through the Imagicle web interface.
• Print-to-Fax: Use the Imagicle virtual printer from any PC.
• Microsoft Teams / Webex / Jabber: Integrate Digital Fax to send faxes directly from collaboration apps.
• Multifunction Printers (MFPs): Scan and send faxes via supported network printers.

This flexibility makes faxing simple for both office and remote workers.

Yes. Incoming faxes can be delivered directly to your email inbox as PDF attachments, stored in your web portal inbox, or routed to shared company mailboxes or multifunction printers. You can also enable automatic printing or archiving.

Imagicle Digital Fax supports the most common business formats, including:
PDF, TIFF, DOC, DOCX, XLS, XLSX, JPG, PNG, and many other printable file types.
If it can be printed, it can be faxed.

Absolutely. Digital Fax ensures secure, encrypted transmission and complies with major privacy and data-protection standards, including HIPAA, GDPR, and industry-specific regulatory requirements. Access control, audit trails, encrypted storage, and role-based permissions help organizations ensure compliance.

Yes. Imagicle Digital Fax eliminates the need for fax machines, analog lines, modems, or dedicated fax boards. All faxing occurs over IP (FoIP) using SIP trunks or your existing VoIP telephony environment.

Digital Fax works on:

• Windows and macOS PCs
• Web browsers (Chrome, Edge, Firefox, Safari)
• Smartphones and tablets via email
• Microsoft Teams, Webex, Cisco Jabber
• Multifunction Printers (scan-to-fax)
• Any system capable of sending email or printing

This makes it ideal for hybrid and fully remote teams.

Yes. Digital Fax is fully scalable. Small businesses can start with a few fax channels, while large enterprises can support high-volume fax traffic, centralized routing, and hundreds or thousands of users — all through a single unified platform.

Digital Fax replaces paper, toner, maintenance, and physical fax lines with a digital, eco-friendly solution. Organizations cut operational costs, reduce downtime, eliminate hardware failures, and support sustainability goals.

Imagicle Digital Fax uses T.38 or G.711 passthrough to send fax over IP networks. It integrates with SIP trunks, Cisco UCM, Webex Calling, and other VoIP platforms. This enables reliable fax transmission without analog lines.

Licensing is based on fax channels, which determine the number of concurrent fax transmissions your system can handle. This makes it easy to scale from low to high fax volumes as business needs evolve.

Admins can route incoming faxes by:

• Fax number → specific user
• Fax number → shared mailbox / distribution list
• Fax number → group inbox
• Fax number → printer or shared storage folder

Routing rules can be customized per department or workflow.

Yes. Digital Fax supports automatic fax-to-printer routing. You can assign specific printers per fax number, department, or team. This is ideal for medical, logistics, or retail environments that require printed documents.

Faxes are saved in a secure encrypted repository with structured directories and retention rules. Users can search by date, sender, number, status, or keywords. Storage can be cloud-based, server-based, or hybrid depending on deployment.

Digital Fax provides detailed analytics:

• Fax traffic volume
• Successful vs. failed transmissions
• Channel utilization
• User and department activity
• Export to CSV or PDF

Reports help IT monitor performance and optimize capacity.

Yes. Digital Fax integrates seamlessly with Microsoft Teams, Webex, Cisco Jabber, and email clients. Users can send faxes directly from their collaboration hub without installing extra hardware or software.

Yes. Imagicle Digital Fax can integrate with LDAP / Active Directory for centralized authentication and user management. This ensures secure access, single sign-on, and simplified provisioning for large organizations.